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Chimney & Fireplace reviews in Clinton Township

  • A
    BB's Bricks
    It was quite a process, as the problem causing a leak was a very unusual one. Brian and his crew began by fixing what would have normally been an obvious cause of the issue however, we recontacted him when the leaking continued. He responded immediately and began a process to figure out the cause, doing much work on the chimney and STILL it leaked! A bit at a loss as to the cause of the problem, despite his experience, he began researching and networking with others in the field to try to solve the problem. He was clear in his explanations to us and thorough in his work - eventually finding the probable cause to be that the BRICKS themselves. He took steps to remedy that and we currently have NO LEAKING in our chimney. He was VERY fair in what he charged us for the additional work, especially considering how much personal time he invested in the process. I would highly recommend Brian!
    - Christina P.
  • F
    Fireside Hearth and Home
    Be very cautious about using Fireside Hearth and Home. They are polite, though frustratingly inept, carry an inferior product, and offer very poor customer support. I purchased a Heat&Glow Supreme Oak gas log set from Fireside in December 2012 for about $900. It came with a "lifetime" warranty. In November 2017 I began the warranty claim process for several of the logs that had cracked and crumbled. The process included photographs, multiple calls, emails, trips to their store, and a lot of waiting for all of the parts, which included 2 metal screens that had burned up. I had no use of the fireplace for the entire winter season. Finally the logs were delivered, but not the screens. After more calls and trips to their store, I received a package with only one screen, which I left with Fireside so they could order the second screen. Now, almost a year after I began the warranty process, Fireside states that I have already received the screens. I asked them to check their storeroom hoping they would at least find the screen I left with them, but their response was along the lines of "looking for a needle in a haystack.��� Bottom line: Fireside continually pointed to Heat & Glow, the supplier, as the culprit for slow response and lack of warranty follow through. Either entity could have gained my satisfaction and respect by expeditiously honoring the warranty and standing behind their product. Good will is expensive to buy and hard to earn. Instead, Fireside Hearth and Home and Heat&Glow have bought a lot of bad will on the cheap over a set of screens with a retail value of about $36.
    - Martin S.
  • B
    Fireside Hearth and Home
    All staff, from the show room to the installation, we���re friendly, competent, and professional. Previous research for the project indicated this business might be a bit higher cost, but the end result has been well worth it.
    - Roma S.
  • A
    D & S Masonry Inc
    Sean and his crew did a fantastic job-came out on time, quickly built a scaffolding and performed the relining in a day and a half (due to curing time). All work was performed with a high level of quality and professionalism. Very interesting and custom tools were used for this procedure. Highly recommended! In fact-I will have D&S out in the Spring to fix some additional masonry issues around the property.
    - Daryl F.
  • A
    D & S Masonry Inc
    I recently purchased a home and needed an inspection and advice on proper usage and maintenance of the fireplace. Sean and his apprentices were excellent, on time, helpful and professional. It went very well-Sean completely educated me as to the condition, issues-problems and options for repair. Very knowledgeable!
    - Daryl F.
  • A
    Appreciated their honesty by not trying to sell me on anything that didn't need to be done.. My son-in-law had already looked at the problems and told me what I should expect would have to be done. Owner came to quote job, took picture & showed me what the problems were. Mike & Tim arrived on time and did a great job. After job was completed, before I paid them, they again took pictures and showed me what they had done. Area was left clean. In the past, when I've had other types of work quoted, people have tried to sell me on things that didn't need repair, so I appreciated not being taken advantage of. Would recommend them.
    - Peggy H.
  • A
    Easy Home Improvement
    The gentleman that came here to do the work was very knowledgeable and proficient in his assigned duties. He also did some small repairs that were not contracted for. I would highly recommend Easy Hone Improvement. Thank You for a job well done.
    - William V.
  • A
    Detroit City Sweep LLC
    Great chimney sweep. Very thorough and knowledgeable. Discussed normal maintenance and problems which was helpful as I have never had a wood fire place before.
    Really great to work with.
    - David A.
  • A
    First Class Tile LLC
    Ed and Elijah came to our condo and Ed transformed the world's ugliest fireplace into something gorgeous!! Elijah also did an amazing job on the backsplash in the kitchen. They could not have been more professional, friendly and skilled. Ed told my husband exactly how much tile to order, including trim, and we paid him for the labor. The fireplace was more of a challenge than any of us realized, but Ed made no complaints, just worked on it until it was beautiful. And he did not even mention charging us extra. Ed and Elijah are perfectionists. It was almost like they were doing work in their own homes. They also leave everything spotless when they are finished. I told Ed I could clean the wood floor, but he would not hear of it.
    We were so impressed with their work that we decided to re-tile the bathrooms, even though we had decided they could wait until later. I can guarantee that we will not be calling anyone else. There was literally not one thing they could have done that would have made the experience any better. Do yourselves a favor and call this company. You will not be disappointed.
    - Lynda L.
  • A
    Mr. Mason LLC
    Steve called immediately to set up an appointment.  He came out, assessed the situation, and set up a day to come and repair the chimney.  He and his crew arrived promptly on the scheduled day and began work.  They not only repaired the chimney, but removed remaining parts to an old TV antenna that was attached to the chimney. They completed the job in a timely manner and cleaned up when the job was done. The workers were very professional and courteous.
    I would highly recommend Mr. Mason and would not hesitate to use them again.
    - Bertha M.
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Chimney And Fireplace Contractors in Clinton Township

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