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House Painting reviews in Cheboygan

  • D
    On May 13, 2017 we signed a Home Improvement Contract with College Works Painting Project Manager Mark Danks for exterior painting, caulking, and minor repair to trim around a door. We provided Mark with a personal check in the amount of $850.00 (half of the contract price). The check has not been cashed to date, and has NOT been returned to us despite numerous requests and costs for "Stop Payment" services to our bank. When we signed the contact we were advised the personnel who would be completing the work are painting professionals. When the "crew" arrived (over 1 hr late) on the first day of the project, it was obvious they were college students and NOT the professional painters as represented during the project estimate planning. One of our first indicator of non-professionals was when Mark Danks attached a rope to one of his assistants, threw the rope over the top of our house to the backyard side and tied the rope to a tree. One of the projects on our contract was to paint an exterior entry door. A crew member assigned to this task did NOT prep, clean or tape the glass, locks, or metal before beginning to paint. Caulking work as listed on the contact was NOT complete nor was the product used with the knowledge of the product drying time between application and painting. At this point in the project I spoke with the Project Manager, Mark Danks. I expressed my concerns regarding work being performed and the lack of professional skills. Mark Danks and his crew departed our house to begin work at another job site and said they would return later in the day to continue applying the first coat of paint. No one from the "Crew" returned to our house and we did not received contact from Mark Danks until after 7:30 pm stating they would return in the morning by 8:00 a.m. On the second day of the project, two of the "crew" arrived but were over an hour late. After observing some additional work being performed, we decided to stop the project until we could communicate with a College Works Painting supervisor in Lansing MI. I received a phone call from Aaron Sentofanti (517-802-7411) District Manager for College Works Painting. Aaron offered to meet with us at our home to evaluate the project and attempt to resolve our issue. Aaron never called or arrived at our home. I have repeatedly call his number and receive only a voice message. To date the project remains incomplete and unsatisfactory. We have not received our check despite our requests, we are unable to communicate with College Works Painting management. We would not recommend this organization, it's representatives and it's employees.
    - Mike H.
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Exterior Painters in Cheboygan

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