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Home Improvement reviews in Casco

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  • We highly recommend River Valley Well & Pump company. Last Saturday on March 17, 2018 we woke up to no water. My husband tried a few things over the course of a few hours without success. We called and within the hour he was here and we had water on St Patti’s day. We were elated to get this major issue resolved so quickly.
    - Deanna J.
  • Wonderful, absolutely wonderful, it was done in a day and a half. They put the pro ibn professional. They had two men that did a phenomenal job. It was supervised, not one scrap of material from the old roof was left. You could not tell, they did a phenomenal job. Dealing with them was an excellent experience.
    - Diane M.
  • The estimate appointment and install appointment both went very well. The representative was professional, punctual and knowledgeable. One of the main reasons I went with Mike's door service is because the estimate was given by the installer. We were able to talk about interface with the flooring (which will be replaced later) and other issues being an older home. The install went smoothly, everything was cleaned up and I am very happy with my new door. Mike's door service also followed up with a thank you and encourages clients to call with any concerns in the future if a problem arises. I also am a young female homeowner and have felt sometimes representatives are condescending towards me, and this was absolutely not the case with Mike's. I was very pleased with their service.
    - Katrin B.
  • She is coming this week. She comes every three weeks. She does what I need to be done and if I need to change, she changes whatever I needed to have changed. She does whatever I asked her to do. The quality of her service is excellent. She is always responsive. She always sends messages. She is very professional and they always call before they come and let me know for sure.
    - Frieda M N.
  • Great customer service! Very helpful with answering questions and explaining options for project. Installers were very efficient and they cleaned up work area perfectly. Very happy with Tonys and I will definitely recommend their services.
    - Sarah L.
  • Supreme Electric was a pleasure to deal with from start to finish.  Extremely professional and excellent communication throughout the installation.  It is hard to find a company that delivers on everything they say they are going to do.  I highly recommend this company.
    - Robert B.
  • Patti is very professional, courteous, personable and respectful of my time. She knows her business and what it takes to get it done. I do not have any concerns whatsoever with Patti and her staff in my home alone.
    - Janet H.
  • I have nothing but good things to say. To make a long story short, I was having major problems with my furnace. Inspection by a local company revealed I needed the primary and secondary heat exchangers along with burners 2, 3 and 4 replaced. My furnace was installed in 2006. In 2011, it was repaired by the installer for the above stated problems. When I contacted the installer to report the diagnosis and request repair, I was told it would cost at minimum $130 for inspection. They would not accept the diagnosis of another company. I did not want to pay to have it diagnosed twice. My furnace is only 8 years old and should not be having these problems. So I contacted the local Carrier representative. After a long discussion, he recommended I find another company. I asked around and a friend recommended Kelley and Sons.
    I called their number and spoke with Andy. He asked several questions. Within a minute I knew I had found an honest and knowledgeable company. Scott showed up right away Monday morning. He started his repair right away. He was here for 6 hours to address a long list of problems due to poor installation and repair by the installer. Almost all the work was covered under warranty. The labor price for additional work was very fair. I expected it to be much higher.
    I have put Kelley and Sons in my phone as my Heating and Cooling company. I have recommended them to everyone I know and will continue to recommend them. It is extremely hard to find an honest company anymore. It's even more rare to find one that will go above and beyond consistently. Call Kelley and Sons!!!
    - lisa h.
  • Air Works installed my Carrier furnace in 2006. In 2011 they came and replaced failed primary and secondary heat exchangers. Exchangers were covered under warranty. They charged me $200 in labor. Throughout the service call, I listened to the technician saying the F word so loud it echoed through my house, repeatedly. He was upstairs, my children and I were downstairs. Furthermore, I could hear him kicking at the furnace while swearing. When the technician completed his work, he asked who installed the furnace horizontal. I replied that his company did the installation.
    1-8-14 I called a different local heating and cooling company because my furnace was leaking 1/2 a cup of water every time it turned on. They water had a propane odor. They offered to have a tech come out in an hour, but recommended I contact the installer in case work was covered under warranty. Due to my past experience, I was hesitant to call. When I contacted Air Works, they told me it would take a couple of days for someone to come out. Since the entire condensation pan was filling in a 6 hours, I decided the problem could not wait and called the other local heating and cooling company. They came out within two hours. They diagnosed my furnace with failed primary and secondary heat exchangers, soot in burners 2, 3, 4 along with water leaking from unit into condensation tray. He said the problem should not exist. The heat exchangers last 25 years. He recommended I contact the local Carrier representative and have Air Works come out and repair the furnace under warranty. I contacted Air Works to report what the technician found and request service. I was told it would cost me at minimum $130 to have their tech come out and look at the furnace. They did not accept the diagnosis of another company. Since I already paid $160, I did not want to pay another $130 for a problem that should not exist.
    I contacted Carrier and spoke with their local representative. I was informed there was a class action settlement for my furnace in 2006 because of failed heat exchangers. Conditions of the settlement provided replacement of the heat exchangers and labor. Over the next hour, he asked me several questions. In his opinion, failure of the heat exchangers again in 3 years could be due to poor installation. He expressed frustration that Air Works charged me for labor when they were paid for labor under the class action settlement. He recommended I contact another repair company.
    Another company came out for 8 hours and serviced my furnace with a long list of problems. They replaced the primary and secondary heat exchangers and burners, installed MISSING air baffle, installed MISSING restrictor plate, secured heat exchangers to back latch tabs by blower motor because it was UNLATCHED and adjusted WRONG gas pressure. During installation or previous repair, my pressure was set for natural gas not propane. I live in the country. EVERYONE has propane. Needless to say, in his opinion the failure was due to poor service repair by Air Works. When his work was completed, I was only charged $200. $120 of it was for the burners not covered in warranty. The remaining $80 was for additional labor. They did not charge me a fee to just come out and look at the furnace.
    As such, I forwarded the information to the Carrier representative to address the problem. I am in the process of writing a letter to AIr Works. From my understanding setting the WRONG gas pressure is failure of basic 101 heating and cooling education. I do not recommend Air Works for any heating repair or installation.
    - lisa h.
  • I previously had a landscape design plan created by a landscaping firm, and had partially completed the work myself. However, since I discovered I had poison ivy in my yard, I decided to get the work done. I emailed them a PDF of the plan before the estimate appointment. The estimator was called ahead to let me know he was running a little late. When he arrived he was very enthusiastic and friendly. He was willing to work with me to lower cost by having multiple options where I could do certain tasks myself. they followed up with a quote and then also an email to update their records if I was still interested in their services. I did not go with Davis' services because of price compared to my other quotes.
    - Katrin B.
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Home Improvement Services in Casco

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