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Outdoor Living reviews in Canton

  • D
    Last winter, I got my hot tub winterized by DISCOUNT POOL & SPAS. In Spring when the same company opened the hot tub it started leaking. They didn't do a good job to winterize my hot tub, few attempts to fix the problem didn't do much good, then DISCOUNT POOL & SPAS didn't respond to my calls. I left with the leaking hot tub. Not professionals in what they do with hot tubs, I will have to take them to court.
    - Eyad h.
  • F
    National Block & Ready-Mix
    I am very disappointed in the quality of the steps. It is only a year later and already the bottom step is crumbling. It was a mild winter so we didn't even put salt on the steps. I called the company to ask if they could come out and fix/replace them. They told me they do not guarantee their work and the best they could do is sell me cheap replacement steps. I told them that if I was going to pay for new steps, it wouldn't be from a company that doesn't back their work.
    Please do not put your trust in this company because they lack quality and professionalism. I urge you to use a different company. If I had the chance to do it over, I would not have wasted my time with this company. I am extremely disappointed.
    - Tim K.
  • A
    Anderson Brothers Pools
    The service has gone great so far. A crew of five is currently working on the service. The job is supposed to be completed in two weeks. The technicians are experts in their field and very knowledgeable.  I had no problem contacting the company or scheduling their service.
    - Joel B.
  • A
    As always, gave me good advice.  I have used Pool Chem for supplies and parts  for about 20 years.  They have not failed me yet.  They are my first choice concerning anything that deals with pools.  Always friendly. And 95% of the time they have what I am looking for.
    - Scott V.
  • A
    Playscapes by Design, LLC
    John was very thorough from start to finish.  He is very organized and his communication is excellent.  He called me back within 24 hours of my first call and we communicated via email for much of the remainder.  He did everything he said he was going to do, when he said he was going to do it.  Very professional!  I knew what the cost was going to be upfront with the possibility of additional charges if additional work was involved.  When all was said and done, I paid exactly what was quoted and didn't have any additional charges.

    We originally scheduled for John to come out on Saturday of Easter weekend.  His assistant ended up being sick that day and John contacted me early that morning to let me know.  Those things happen so I totally understand.  John ended up coming out the very next day which happened to be Easter Sunday and performed the work, without me even asking for that.  Way over and above expectations.  The set would have taken me and my husband and one other person all weekend to put together.  John and his assistant put it together in about 10 hours.  The cost was definitely worth the time and frustration it saved us.  

    After the work was complete I had a few questions for John and he called me back and instructed me what to do.  He has offered follow up services if needed and also offered to help with the purchase of any accessories and mulch for the play area if needed.  

    I would HIGHLY recommend John's services and would be happy to discuss my experience with anyone considering using his Company.
    - Amber C.
  • A
    Playground RockStars
    Robert was absolutely fantastic to work with on the assembly and installation of our swing set. He installed our Suncast Vista Playset. He was extremely professional, responsive and helpful to us. It was a joy to work with Robert throughout the entire process. He always responds quickly to phone calls, voicemails and emails and lets you know the next step in the process. Before we started, he went ahead and visited us to see our yard ahead of time. We really appreciated this as it helped us to decide on the placement of the swing set. He then worked with us to set up a date for the assembly/installation and was very professional at responding to any questions that we had. On the day of installation, he was amazing! Robert and one other person came and they worked non-stop and quickly had everything assembled and installed in under 8 hours. It was amazing !!! Robert definitely has exceptional skills when it comes to swing set assembly, installation and safety. This was such a fantastic experience. I would Definitely recommend Robert to anyone who is interested in this type of work. It's difficult to find contractors who do this type of work and they can be difficult to get a hold of, difficult to schedule and tend to not respond to messages and questions. Robert, however, was absolutely fantastic ! Thank you Robert for the terrific work, for your talent and for the great experience !
    - Deborah M.
  • A
    The entire staff at Pool Chem are always helpful and friendly! If you need pool advice, pool openings or closings they are the pro's. I would highly recommend Pool Chem to everyone in the Canton/Plymouth area.
    Keep up the great work!
    - Eric B.
  • F
    We called and left 3 voice mail messages, and never received a call back. I finally entered information via their webiste, and again didn't hear back.
    When we called a 4th time and got hold of someone (a woman; she didn't give a name), she asked us to hold while she transferred the call to antother phone, which went to VM. Again, no message was returned
    .I really wanted to use a local vendor for the repair on our hot tub, but with an experience like this, it won't be this company. We did end up using Spa Service ((734) 425-5075), which was a delight. Their charges were a little more than I anticipated, but I was very happy. I'll write a review for them, too.
    - Marc R.
  • A
    Spa Service Inc
    Great service. We asked to be scheduled first appointment, and they accommodated. Chris was punctual and professional.
    Chris fixed the problems created when I attempted to replace the temperature sensor myself and broke the connector in the wiring harness. He replaced the sensor (and never gave me a hard time for having ordered the part elsewhere - bonus points!), and then checked everything else on the tub while waiting for it to fill.
    I was very impressed with the care he took, and how he explained things to me.
    Great job and great service.
    - Marc R.
  • A
    Hacker Services LLC
    We would highly recommend Hacker Services to anyone looking for a great workers that you can really trust. They were Efficient, responsible, and courteous, these people do not mess around they get in and get the job done, going above and beyond. They cleaned up the work space every day before they left...amazing...and it was raining almost every day but, that didn't make them stop they continued right through it all! They showed up when they said they would...which if you've ever been waiting on a contractor before or had to call numerous times, you know how frustrating that process can problems at all with this company...makes me smile!! Roy, the owner, is the nicest and most fair person, runs a tight ship and it shows in the work!! We had our in ground pool removed, it was a huge project, there were some inspections to pass, which they all did. The final inspection failed because of the dirt left on the street from all the rain and mud, they were informed of this and they returned the next morning with a lot of people and with sweepers and cleaned it all inspection all done!! These people are awesome and I would say to give them a call for your next won't be disappointed!!!
    - sandra d.
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Outdoor Services in Canton

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