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Are Extended Warranties on Appliances Worth It?

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Appliance Repair reviews in Canton

  • A
    Mary's Appliance Service
    Mary determined that it was a switch that had malfunctioned and was quickly replaced. She is very knowledgeable and efficient. A pleasure to work with. She offered to come out the very day that I called but I was not able to schedule for two more days. Mary is very accommodating and eager to please the customer.
    - Cass O.
  • A
    Donalds duct
    Angelo and John showed up on time and did an excellent job. They worked quickly but were thorough and treated our property like it was their own. We highly recommend and will use them again in the future.
    - Paula P.
  • A
    Sears Appliance Repair
    Came toward the end of the time window. Motor had broken so cost of repair, even with AL coupon and service call fee deducted, was more expensive than many new machines. The repairman suggested I buy a new one, which I did. He said if I'd described the problem to him when scheduling, he would have suggested buying a new one before the expense of a service call. I wish the scheduler had given him the info.
    - Sara V.
  • A
    Mary's Appliance Service
    Diagnosed problem as worn belt or bearings. Replaced worn belt as the lesser cost which temporarily fixed the problem until unit heated up during normal dry cycle. Mary returned for follow up service call following day and refunded monies paid for previous day's services while advising in the purchase of a new dryer due to the cost of bearing replacement on the old unit if parts even could be found.
    - Gregg S.
  • F
    Pro Tech Appliance Service
    If I could leave zero starts I would. My story sounds just like other reviews. My warranty company, American Home shield sent them out on a Thursday. They were supposed to call before they came so I ran out and happened to come home as the guy was on my porch. He said the office left off most of my phone number on his paperwork so he couldn't call. He didn't even really look at anything, just guessed what he thought was wrong. He said they would have the parts in 24-48 hrs. I called the following Monday and talked to the lady that answers the phone. She said someone would call by the end of the day. Didn't hear from them so I called back Wednesday. Same story. Still didn't hear so I call back today (Friday) and they said they are no longer authorized to do work for AHS. They found out the day after they were at my house. Couldn't someone have just told me that a week ago? Now I'm back to square one with a washer that doesn't work and clothes piling up. So annoyed these companies can't get it together. Run away from them!
    - Amber C.
  • F
    Speedway Refrigeration & Appliance Repair
    Mr. Moss was a no show. I contacted him yesterday, told him in detail what was wrong and set a 4:00 appointment. When he was 45 minutes late, I phoned him and he said that I was supposed to have called him. Made no sense, an appointment was already made and address given to him. He offered to come by "later" but I opted out. Business line is his personal cell. That should have been my first clue. Will not contact again. Not sure how he got such a high rating.
    - Diana W.
  • C
    HOME DEPOT
    I didn't like them. They had to order a part and get it shipped in from somewhere and it took 3 to 4 days before they came back with it. I didn't like that. I could have called my electric company and it would have been faster but I had the extended warranty so I used it. They came when they said they would.
    - Joyce R.
  • A
    Mary's Appliance Service
    due to machine's age, WD40 was injected into bushings in unit's base (too costly to replace bushings) which provided only temporary relief; checking my records after work was performed it was realized this service call was $55 more than what was charged 4 months earlier for essentially the same service.
    - Gregg S.
  • A
    Speedway Refrigeration & Appliance Repair
    Our refrigerator stopped working on a Friday night. Found everything melted early Saturday morning. I called two other companies who would not come out until Monday. I then called Mr. Moses. He came out that afternoon, was courteous and thorough, and the price was very reasonable. He even called to make sure that everything was still working fine later in the week.
    - Cathy O.
  • C
    Sears Appliance Repair
    The only bad thing is when the guy came out to repair the dryer, he told me that he could fix it enough for that day, but we would have to order a part.  So, before he left he told me that it was good until the part came in.  Later on, we realized that although you could hear the motor, the drum wasn't turning. And trying to call them to get someone to come out, was impossible.  I must have been talking to people over in China.  They kept telling me that no one could come back out until the part came in.  I have four kids.  It becomes an emergency almost with four kids. They kept arguing with me.  There was no one there who spoke fluent English on their service line.  No one could understand me and it made me very, very angry.  But the guys who came out were very nice.  The dryer has worked fine ever since.  The customer service was awful though.  But, now that I'm thinking back, they did charge me for an appliance warranty that I didn't want or agree to.  They did reimburse me.  They were very punctual.  Both guys that actually came to my house were very professional. Despite all the problems, I would use them again.
    - Daniel P.
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Appliance Repair Services in Canton

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