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Dentistry reviews in Caledonia

  • A
    Grias, Dr. Thomas
    They were extremely knowledgeable. Everyone was great at explaining what they were doing and why. They really cared about my pain level. I used to be terrified of dentists, but here, it is more like I am going to see friends. Everyone was fantastic! My extraction was not an easy one, the last dentist wanted to send me to an oral surgeon. This dentist did a great job! I totally recommend them. From the first staff you see when you go in to the last, I cannot praise them enough for how I was treated!
    - Roberta F.
  • A
    Richard Neuman DDS
    Dr. Neuman has completely cured me from my fear of going to the dentist.  He has a warm manner and explains everything very well.  He doesn't recommend unnecessary work and really cares about his patients health and well-being.  I only wish I had found him sooner!!
    - Brianne F.
  • A
    Dr. D.J. Edgerle DDS, PC
    The staff were kind, gentle, efficient and very sensitive to our daughter's anxiety. It was truly a pain-free experience. But this was not a surprise. We have used this dental practice for 16 years - my husband, myself, and our five children. Dr. Edgerle and his staff (including wife Barb, in the office) have treated us like they would their own family - with excellence, respect, and transparent communication.
    - Timothy S.
  • C
    Glen Valley Dentistry
    Beside the total lack of communication and annoying billing practices this office is great. Dr. Williams is extremely professional and has a chair side manner second to none. Now the bad...after months of work and being told at every appointment that we had nothing due for payment. and quot;We had two insurance policiesand quot; To my shock I one day receive an $1,100.00 bill in the mailed and was told it was what put insurance hadn't covered. Well no problem if we owe it we owe it but unforetunately that's a lot for a family of four with one income and me disabled. We made arrangements to make payments whenever we could and brought the balance down by over 70%. Even though we had agreed to make payments whenever we could and had dropped the balance by over 70% we received letters threatening to terminate us as patients and send us to collections. Every time I received a letter I responded via email to three different email addresses for the office and never a response. I also had questioned a charge and could never ever get a response or explanation, again ignored email after email. Yet like clockwork month in month out letter threatening termination and collection. I finally sent an email demanding an explanation of the charge before I would continue payments. Finally received a response that someone would get back to me. Well two months later someone got back to me alright! They sent me a letter terminating my family as patients and threatening collections. What a way to destroy a relationship for $300 from patients/customers that have spent thousands at your business.
    - George P.
  • A
    Namanworth Vanhoose, Dr. Julie R.
    My family has been going to this practice for several years now and are very happy. The hygienists are friendly and even though my wife and son have very sensitive teeth, they take the time to make sure they get the job done without causing them pain.
    Although I was not happy to require a crown, several years ago I did have one done at the office and really appreciate they were able to do the entire procedure in one visit. I did not have to use a temporary crown and go back for the permanent - they have the equipment to make the crown in the office while you are in the chair.
    - Michael F.
  • A
    Caledonia Dental Group
    I really like the dental techs and the dentist both. They are very thorough and they do beautiful work on the teeth. I would prefer that the front office is a little more discreet, but the people in the back who do the dental work are tremendous.
    - Ronna B.
  • C
    Westbrook, Dr. Wayne D
    Dr. Westbrook would not listen to my concerns about my pain. He would just look at my x-rays and tell me nothing was wrong. His staff was good. I chose not to go back to Dr. Westbrook when the bridge he installed broke.
    - Elaine S.
  • A
    Glen Valley Dentistry
    I had developed a HUGE phobia about going to the dentist after the one I had from age 7 to age 38 retired. I had been to several others and the next thing I knew I hadn't been to one in 17 years. I broke a tooth earlier in the year and it became extremely sore, so after asking around, reading Angie's list, and checking web sites, I settled on Glen Valley. While a bit further from my home than other's, I liked the comments posted from the nervous patient, I am one too!! I was able to get in the next day. From the very beginning, walking in and talking to the receptionist/scheduler, I felt at ease. I was seen promptly and taken back to a room where I was able to talk to Brit about my phobia/fear and the reason I came in. Dr Williams took his time in looking at the tooth, gave my my options, root canal, my first, and then said we could do it today. He numbed my mouth before giving me shots, and he understood my phobia as I didn't even see the needle in his hand! He came back and asked if I needed more numbing, which I thought I did (probably the phobia) and again did it without me seeing the needle! He and Brit did an excellent job keeping my anxiety levels down, several times durning the procedure I felt Brit's reassuring hand lightly on my shoulder. And while I could think of a thing or two I like better than having that root canal, Dr Williams and Brit did an excellent job! They had a cancelation and I came back the next day and had my tooth fitted with a crown. Hi tech 3d imaging of the tooth and matching it with the others in my mouth.. As others have said, they make them right there, no waiting weeks! I too got to watch the tooth get made. Then they fit me in the following day Beth started to work on cleaning and gum work. I had Hi-tech 3d dental x rays done and pictures of my teeth and Dr Williams and Beth showed me problem area's etc. After not seeing the dentist 17 years, I had been to one three days in a row!!
    My over all experience with Glen Valley and the entire staff has been truly wonderful! If you need work done, and like me, have or had a phobia about going to the dentist, I would whole heartedly recommend Dr Williams and the staff at Glen Valley. Not only was everyone very friendly, helpful and warm, but the office seems to have all the latest advances in dental equipment too!
    - Kirby E.
  • A
    Grias, Dr. Thomas
    He is very professional and concerned about the quality of work that he provides. He is interested in customer satisfaction. The office staff is very professional. They moved to a new place a couple of years ago and the office is very nice.
    - Brian H.
  • A
    Pirochta, Dr. Scott A.
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    - Phyllis T.
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Dentists in Caledonia

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