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Hardwood Flooring reviews in Birmingham

  • A
    Property Care Hardwood Floors
    This company is AWESOME! I cannot say enough good things about this family owned business. Professional, work was better than expected. Worked around changing schedules and my floors are BEAUTIFUL!!!! WIll be using again! Thank you Barbara and Tom.
    - Ginger P.
  • D
    Note, they are not licensed or bonded. Very slow Took about 10 days, although I didn't mind. Their sand job was Pretty mediocre. It left ripples. But worst of all, they used a brush to apply the polyurethane, which left many unsightly brush Mark's. The better ones use a t-bar or maybe a roller. I somehow just wasn't careful in researching them and made a mistake. I ended up applying a final coat myself.
    - Joe S.
  • D
    poorly. I made a poor decision hiring them. I failed to note that they were not licensed or bonded. They used a brush to apply the poly urethane which left numerous and unsightly brush marks, Those who know what they are doing use a t-bar or maybe a roller. Their price included only two coats, where others will put three for the same price. They did come back and apply a third in an attempt to correct the problem to no avail. I applied the finish coat myself which involved a learning process. Also their job took about 10 days, although it didn't really inconvenience me, but it brings into question their professionalism.
    - Joe S.
  • F
    Hamilton Hardwood
    Justin and colleagues responded quickly to the quote request, walked through and were very professional. We paid our deposit. They were beyond helpful in preparing and scheduling for the work to be done, even helping us move furniture. We left on vacation for a week with the promise that the work would be done when we returned. Checking in midweek Justin let us know he had some equipment problems but expected the work to be done. The next day when asked he let us know it wouldn't be complete on our return. Fortunately we had a quick turnaround and then left on a second break and were promised completion when we returned. When we got home Justin requested an additional interim payment to help with the cost of renting a sander. We agreed. Continuing to check in it was clear that it would be a rush for the work to be completed on time for our second return. Justin pulled an all-nighter to get the work done, which is much appreciated and the day after our return called round for a quick walk-through and the final check. Over the next couple of days several areas needing attention came to light. The floor is rough in a number of spots and has streaks in others (see pictures). Calling, texting and leaving voicemail messages for over 4 months and still no resolution. Frequent promises to call back or come round have not been met. Very disappointed! Justin is a really nice guy and knows his craft but in our case clearly repeatedly over-promised and the work is not to our satisfaction.
    - CHRIS H.
  • A
    Kapalua Floors
    Susi came over to quote the job. She was very specific about process to be used. I could feel her projected confidence. And her quote was $1500 less than previous quote from another company. I could not be more pleased with the work that Will did. He spent 3 days working. He arrived on time each day, explained what he was doing that day and always cleaned up before he left. My floors are BEAUTIFUL now!
    - Susan B.
  • A
    Wood Floors By Jesse
    What a great experience, Jesse was very responsive and a pleasure to deal with. His crews were professional and courteous. Daily clean up was exceptional. Highly recommend them for anyone needing wood floor work.
    - Paul N.
  • A
    Alba's flooring services
    I could not be happier with their performance and professionalism.? The work was done in a timey manner, and the finished quality was above expectations.? I am very, very fussy about interior painting and they more than meet my expectations.? I would recommend Alba to anyone.? Oh, by the way,? since there was so much work being done in the house I "moved out" for a few weeks.? I would recommend them in a minute and I did recommend them to the interior designer helping me remodel my kitchen.?? They are well qualified and trustworthy.
    - Susan Y.
  • A
    Functional Floors and Finishing LLC
    Went well.  They called back promptly, came out and looked at the job, and set up a date.  They were clear on what we needed to do (clear out room) and what they would do.  The workman arrived on time, blocked off the room, and got to work. He kept us informed about how long he would be there.  He worked around our schedule the next day for the second coat.  He was also very courteous in our home and even moved his truck without being asked so we could get in the driveway.
    - Peter L.
  • C

    Salesman is very friendly and does follow up well. Salesman will make any promise to win your business. The installers are young and not experienced. Workmanship is poor quality.  Not a good quality installation for the high price of the job.

    - terezia n.
  • A
    Empire Today��
    We have used Empire Today on several occasions at our house. They have carpeted our basement twice (due to flooding). The second time, they gave us a significant break on price, since we had so recently gotten new carpet from them. We most recently used them to put a wood floor into our master bedroom, and then to repair it when we had water damage there too. Every time, our dealings with them have been efficient and professional. Installation is always done well and promptly.
    I see many negative reviews of their services on the web, but we have never had one. They deliver a good value.
    - Leland B.
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Hardwood Floors in Birmingham

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