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Fireplace Repair reviews in Birmingham

Real People ~ Real Reviews ~ Real Results

  • The job went extremely well. Because it was a large and fairly complex job, the owner came out to look it over himself before completing the quote. He was extremely professional. He explained a number of options clearly. I understood the quote and the work to be done (which was not the case with another company that bid on the job). I told all the bidders that I was more interested in having the job done right than in saving the last nickel. The price was reasonable (that is, one other was noticeably higher). The team was at our home exactly when they said they would be. They did the work efficiently over four days, and kept the work area very clean over that time. Some of our neighbors, who are home during the day, commented on how professional and hard working the team was. Communication during the job was exactly what I want (and I'm demanding on this). The work looks terrific. There were no surprises on pricing. I asked them to come back to look at one thing, and they were back right away. In short, this is one of the best contractor experiences I've had, and I've had a lot of them. They were even nice to our dog.
    - David J.
  • wood burning ash pit probably not fully cleaned for 90 years. Conner neatly and efficiently took care of job and we are now good to go for another 90 years. Pit was fully filled and we could no longer use without emptying each time.
    - martin r.
  • They were very responsive and worked around my schedule.   When I had a question, they sent me directly to the mechanical expert who returned my call in short order.    There is no need to look elsewhere.  These are the "go to" fireplace people.
    - Daniel M.
  • It went well. My only complaint is that I was very specific weeks in advance which work i wanted done after the guy came out to see everything. I wanted nearly everything they bid on, including gas log sets.  For some reason they seemed unaware of that detail so I had to wait an additional week and schedule a second day to wait for that to be installed. They have certain guys who do certain types of work, so you may be waiting for several different employees to come and do the work at different times.  Never having had a chimney repaired or even know what a Mason does, this was all new to me.

    They called in advanced and let me know when they were coming.  They were neat and cleaned up after themselves and had tarps to protect my floor so everything was tidy when they left and no debris was left behind.  Everyone was polite. They answered all my questions and made sure I undertood how everything worked.  The ladies in the office seem to organize everything. I was not aware that I had to pay an extra 2% to use my credit card and was not prepared for that. They did a good job and I would call them again

    The flashing on my chimney is rather unattractive since it shows on the front of my house.  Since I am going to paint soon, I may take the color into consideration to hide it. Apparently there is no way to make it less obvious.  I now have two safe, working fireplaces and have peace of mind.  Im thrilled I dont need to light the gas line with a match anymore and simplly turn a knob and have warmth and glow.

    - Kathleen M.
  • Very prompt, professional and nice guys. Did a great job cleaning and checking chimney--so good that I hired them to do the needed masonary work the chimney needed. No complaints. Would use them again.
    - Sara H.
  • John was a pleasure to work with throughout this expensive project. He listened well and executed all the plans beautifully. He is a perfectionist and it shows in his work here. Everything new in the interior and exterior blends so well that it is not at all obvious that the addition was built. John was a gentleman at all times, was very adaptable, and eager to please us. The people he brought in to work on the project were also very pleasant, polite and talented. John was extremely responsive to our requests, whatever we wanted him to do, he worked hard to make it happen. John was on the site everyday. He was always available and returned our phone calls within minutes. His follow through was 100%. He always gave us good advice about how to solve problems that came up and was conscience of what we wanted. We are 100% satisfied.
    - Elizabeth S.
  • Great! Professional, timely as well as helpful information about operating the fireplaces. Repair was performed immediately. We would hire this pro again.
    - Butch M.
  • As expected. Took some time to reposition the gas logs.
    - Cornelia A D.
  • Very professional
    - John K.
  • Visit was very professional, thorough and helpful.
    - Eileen S.
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Fireplace Contractors in Birmingham

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