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House Cleaning reviews in Berkley

  • A
    Delightful Cleaners
    Denise did a great job! I was concerned as it was a tight timeline between cleaning the house and giving keys to the new tenants and this was our first time using Delightful Cleaners but Denise arrived when she said she would and they cleaned the whole house, floors, bathrooms, kitchen, cabinets, windows, ceiling fans etc. My husband was very happy with the work as we didn't have to go back over anything and the new tenants had no complaints! Denise was very easy to work with and is very responsive to texts and phone calls. We would definitely hire her again! Thank you!
    - David F.
  • A
    A Clean House by Suzann
    The cleaning team did a great job. The three member team showed up at my door exactly on time. They even sent a text message to me when they were on their way over. All three ladies were very polite and easy to talk to. They got straight to work and were done at the time that the estimated. The owner/manager that answers the phones was great. He answered the phone every time I called and was very friendly and helpful. He was able to schedule the cleaning for the next day. They don't provide carpet cleaning service, but they team with another company that does. He was able to get the carpet cleaning service on the phone with me right away and made sure everything was scheduled to my satisfaction. He even called the day after the cleaning was completed to see what I thought of it.
    - Amelia H.
  • C
    DCD Cleaning Services
    There were two women here, arriving at 9:00 am and leaving at 11:00.  They did not damp mop any wooden floors, shine any hanging mirrors or wipe down the kitchen counters.  The wooden floors were not even swept!  The stovetop was spotless, and they did a nice job inside the shower on the tiles, but the glass enclosure had to be wiped down again due to smearing.  They dusted the bedrooms well, but did not strip the beds, which I expect from a housekeeper.   Fair job, nothing out of the ordinary.  I would not hire this company again.
    - Deborah C.
  • A
    DCD Cleaning Services
    They've cleaned our house 5 times, we've had four different pairs of cleaners over that time. They are all generally nice and do a good job, but there is some variability between teams. They do a good job for the price, and we will continue to use their services.
    - Michelle M.
  • A
    DCD Cleaning Services
    The crew arrived on time with all of the necessary equipment. They did a very thorough job and got through everything I asked. The two women who came were very personable and professional and I will be using their services on a monthly basis.
    - Melissa K.
  • A
    Discover Clean LLC
    Showed up on time, did a quick tour of the house with me and asked if there was anything I wanted them to focus on and in what order, then they took it from there. Was pleased with the results with minimal effort required on my part which is exactly what I was looking for.
    - Aaron B.
  • A
    Discover Clean LLC
    showed up on time and we walked them through the house.  They immediately got started on the basement then moved upstairs and finished on the main level.  They did the deep cleaning, including wiping down the baseboards and all the appliances.  Everything looked great when they were done.  We've hired them to come back for maintenance cleaning every 3 weeks.  Would recommend these 2 consciencious workers!
    - Leslye B.
  • C
    You've Got It Maid
    I had trouble with this deal from the beginning. It took several calls to the provider before I was able to get a cleaning date scheduled. I scheduled the day off from work so I could be home when they arrived, and then they called me two days in advance to say they wouldn't be coming and would have to reschedule. At that point, it was too late for me to reschedule my work hours again, so I ended up "losing" a vacation day as a result.
    When I made the appointment, I also asked how much I should expect them to be able to complete in 3 hours, and was told that based on the size of my house (2300 sq ft) they would be able to do "most" of it, especially since I had one room that I wasn't planning to have them touch at all.
    One of the women called me about 15 minutes before they were scheduled to arrive to let me know that traffic was heavier than expected and that they might be late, but they still made it there within 5 minutes of the planned time. I definitely appreciated the extra communication from them, even though they didn't end up with a long delay.
    I talked through my list of which rooms were most important to have cleaned, and they said they would start with those and then move on to the rest. The top priorities were master bedroom/bath, kitchen, and laundry room floor. Then after that would come dusting/vacuuming the stairs and the rest of the first floor (living, dining, family, guest bath).
    This is where things started to go wrong again. They spent over two hours just on the master bedroom and bathroom, but didn't do anything about the dust buildup on the walls, medicine cabinet, etc. or really anything above eye-level.  I was told that one of them had spent a long time on the shower, but there were still dirty spots there that I was able to clean up in just a few minutes the next day, so I'm not sure what she spent the time on. We also discovered, later that night, that the drain stopper in one of the sinks was broken, when it had been working fine that morning. I don't know that they broke it, but they didn't say anything about it not working for them.
    At the 2-hour mark, one of them finally started to work on the kitchen, so by the 3-hour mark we still hadn't started the laundry room (top priority) or any of the rest of the first floor. I agreed to pay for an extra hour, since we really needed that work done, but I was very disappointed that the estimate I'd been given (most of the house completed within 3 hours) was so far off; they'd only managed to do 3 rooms, and one of those wasn't done well at all.
    They did okay for a basic cleaning, but I wouldn't in any way consider it to be the "deep" clean that was advertised. The cleaners who came to the house were friendly, but also didn't seem to feel any urgency to get things done within the original timeframe.
    If you hire this company in the future, make sure you are very detailed in your instructions if you have anything specific that needs to be done, because "clean this room" didn't seem to be enough detail.
    - Christiane L.
  • A
    Beacon Cleaning Service Inc
    Ray and Christine were AWESOME! They were quick to respond to phone calls and emails. They were more than happy to work with me on my time line. They followed up with me and communicated with me during the entire job. I can not recommend them enough A+++++ service and quality, I will never use anyone else!
    - Curtis F.
  • A
    A Clean House by Suzann
    A Clean House by Suzann was hired to do monthly services at my grandmothers house and I must say I was impressed with service they provided. They come in and are very friendly and respectful of the things in the home. They hit every aspect of the house you could think of and some areas that never even come to mind. The bathroom looked amazing, everything in there was shining and looked like new. The kitchen was stunning I was amazed when I walked by and saw them cleaning they did not go around things on the counter, they made sure to move all objects on the counter and get any crumbs that were underneath. They even cleaned the inside of the microwave!!! I was shocked at all things they found to dust, they even dusted the tops of doors. When they vacuumed they made sure to vacuum all rugs as well. They emptied out trash cans and replaced them with fresh garbage bags. Needless to say I was thoroughly impressed with the work done. The price is reasonable for a monthly service and everything gets done in a speedy amount of time, only an hour and a half. I am glad we found A Clean House by Suzann. They have a wonderful crew that does quality work and I am very and pleased to recommend to the world.
    - Andrew L.
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Home Cleaning Services in Berkley

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