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Door Installation reviews in Battle Creek

  • A
    Johnny Neal Construction
    Very professional, respectful, and friendly. Costs were competitive and better than most estimates I had received. Everything went extremely well. I am also planning to have them replace counters and cupboards, paint walls, revise laundry space, and replace the deck. I would recommend them for any improvements or building services.
    - Tina G.
  • F
    Overhead Door Co of Battle Creek
    Called them for replacement doors a week ago, still waiting for them to call back.
    Have used Overhead Door in Toledo, and received excellent service, which is why I called them here in Battle Creek. Disappointed, but fortunately there are many other company's that DO want our business.

    - John F.
  • F
    Swan's Handyman Service
    We initially hired Ryan and his crew because they seemed honest and knowledgeable when they came to give us an estimate. The bid they gave us was not the lowest, but seemed fair for the work they were doing. The first few days were fine, but then things started going sour. We paid for a dumpster we never received, then at the end were told the cost of the dumpster would still be charged and the crew took all the garbage from my front yard and hauled it away in their truck. I was told the cost was the same, although there was no proof of that. At the time of renos we had just brought home a new puppy, and one of the crew members was throwing cigarette butts and other trash in my yard. I had to ask him to stop myself because my dog was eating them. We were told by other companies that the ice dams were due to lack of proper ventilation and insulation in our attic. Ryan decided the best thing to do was open up gable vents, which now after having a true roofing professional come to inspect our attic again (because we had major ice dams again the following winter with more leaking in the areas that were supposed to be fixed by Swan's Handyman) we were told that what was done to our attic essentially was pointless and did nothing to help stop dams from forming again. Now we are having to pay again to have our roof repaired the correct way, or risk more damage to the inside and outside of our home. We signed no contract, and saw no licenses prior to the reno. I was not told before the construction began that there would be a down payment. This was not discussed at all, but I was still asked to fork over a portion of the costs before he could purchase any of the supplies, this was after they had torn down the wall inside my home. I have a textured ceiling and the blend from new ceiling to the old looks like they did not know what they were doing. When I asked Ryan to come and fix it, honestly, it only made it look worse and it is very noticeable. We are very dissatisfied with the drywall repair they did in our main living area. The wall was bowing after the first repair, so Ryan had to come back and fix it with an excuse about why his worker didn't properly install the drywall. The tape line is very visible all the way across the wall, up the sides in the corners and on the ceiling. When the job was first "completed" we were not satisfied, so we did not pay the total bill. We discussed with Ryan that the bill would be paid in full when the job was completed to our satisfaction, and he came back with an excuse about personal finances and other personal problems. This should have nothing to do with the way the job was completed and I reiterated that the payment would be complete when the job was complete. Ryan's crew finished the job by removing the tarp filled with roofing/drywall/insulation from my front yard (which damaged all of my plants against the side of the house) and not replacing the trim at the bottom of the repaired wall. When I called Ryan and asked if he had planned on replacing it because they removed it, he said "he guessed so" and brought a new piece over. When he replaced it, it was in 3 sections and not level. At all. I asked him about it, and he told me the piece had broken when he removed it from his truck, but he used it anyway. which would have been fine if it looked good, but it didn't. He reluctantly bought a new piece and replaced it.

    Ryan and his crew also replaced all the shingles on the South and West slopes of my house. They added Ice and Snow barrier, insuring this would help prevent more ice dams. Unfortunately, they did nothing and we had even worse dams this year. We also had more leaking in the areas we had problems with initially and now that the snow has melted off the south slope, we can see just how bad our roofing job was. Ryan "couldn't match" the color of our original shingles so now our roof is 2 different colors. I am assuming Menards didn't have the color we had, because that's where all our supplies came from. I know, because I requested receipts. After paying all this money to have our roof repaired, we are having to end up paying to have our entire roof replaced because we are not satisfied nor do we trust the work that was done on our home. 

    Long story short, we are very unsatisfied with the work that was done on the house and will not be recommending this company to anyone. This was our first major home repair and it did nothing but leave us with a bad taste in our mouths, money down the drain and suspicion of any future contractors we will need to hire. Usually we would go straight to the business with any issues or complaints, but in this case we would rather pay someone to come and fix the problem the right way the first time, than call Ryan to fix the issues.

    - Susan B.
  • F
    Breedlove Remodel
    Overall, working with Jeff was the worst experience of my 7 years of home ownership.  I hired Jeff and his crew to install drywall in my living room, dining room, kitchen, hall, and a bathroom, paint, replace doors, convert two toilets from wall mounted to standard pedestal units, install a new bathtub, tile the remodeled bathroom, add a shelf over the kitchen sink and blend it into the window sill, repaint existing window frames and install trim around everything new.  For this Jeff had originally estimated $13,250.  Out of all of the tasks involved only two were completed satisfactorily the first time and both of those jobs were
    subcontracted out.  Everything else either took two or more tries to get close to right or didn���t get fixed at all before I fired Jeff and cut my losses.  I ended up paying Jeff a total of $11507.50 and still feel as though I got ripped off.
    A few general tips for Jeff and some of his crew:
    1.      If it looks like a 7 year-old did it I���m not paying top dollar for it.  My kitchen shelf still looks like a raw piece of wood. 
    Sanding to a smooth finish is a good thing.  So is filling in screw and nail holes (more on that later).
    2.      Doors that are within inches of each other should be installed at the same height.  Not off by a ½���. 
    3.      Interior doors should be installed after the floors.  Beating on the edge of laminate floor to get it under a door does not work.  The boards don���t tend to stay together after the locking tabs are ripped off.
    4.      Nailing shoe through a floating laminate floor does not work.  My new floor looks very poor in several places because it buckled due to the shoe being nailed through it.  It took me a couple of weeks to figure out that they had made that big of a mistake.  Now I have to replace all of the shoe that I had paid them to put in.
    5.      Nail holes should be filled with a non-shrinking filler.  Not whatever filler you have rolling around in your truck.  Here���s the
    latest thing.  It���s called spackle.  Try it.
    6.      Installed trim should have the nail holes filled prior to applying 3 coats of paint.
    7.      Trim does not need 6 coats of paint (2 prior to installation, 3 prior to filling the nail holes with filler that shrinks, 1
    after filling the nail holes with filler that shrinks).  I���ll be adding a 7th after I fill the nail holes properly.
    8.      Excess paint should be removed from window glass.  Masking tape usually helps minimize the amount of clean up necessary.
    9.      Scraping or scuffing previously painted or stained wood helps new paint adhere.  I know it takes about 5 minutes to scrape a window frame but it���s well worth the time to do it right.
    10.    Applying sufficient primer to new drywall seals it and prevents the paper texture of the drywall from showing through.  You can check my kitchen ceiling for proof.
    11.    Sill plates on exterior doors should have a thick layer of silicone applied between the sill and the house frame before
    installation and not have expanding foam insulation sprayed in afterward.  I got that tidbit from this new thing called the internet.  You can even watch videos of real professionals doing it.
    I understand some of these items are somewhat technical but others are just common sense and these are supposed to be professionals.  When the job was ���done��� Jeff couldn���t even be bothered to come out and walk through it with me.  He just sent me a final invoice for $3510 (I had already paid him $10,000) and that was it.
    Anyone who is considering hiring Jeff should reconsider.  You���ll get nothing but hack work and excuses.  I���m still trying to repair my house a month and a half after I paid him to never set foot in it again.
    - Peter M.
  • A
    GARAGE DOORS & MORE LLC
    Garage Doors and More's service was top notch.  Door functions extremely smoothly now and I will definitely use this supplier, without hesitation, in the future if I have any garage door needs.  Thanks for a job well done.
    - Andrew W.
  • A
    SIR Home Improvements
    We heard about Sir Home Improvements thru our church Lakeview Baptist Church. We contacted Sir Home Improvements to have them come out and give us a quote. The call center was very professional in scheduling our appointment. Mr. Crabtree came out. He was very polite and professional. Mr. Crabtree took the time to answer all of our questions and make sure we felt comfortable with the options of windows we were choosing. Once the installation process began they sent out Tom to be our personal project manager to make sure the process ran smoothly. All of the ladies in the office were great to speak with. Our installation went smoothly. We felt comfortable having Sir crews in our home. They were neat and professional. The whole process with Sir went great. We have already had them come out to give us a quote on our roof for the future. We have already noticed a difference in our home staying warmer with our furnace running less. We had a great experience over all.
    - Donna H.
  • A
    All Weather Seal Co Inc
    Overall, very well.  This was a two-day job.  They got there a bit late the first day, but got right to work.  Two-man crew.  The leader was very professional and I always felt he was attentive to my concerns.  He and his assistant were continually productive not wasting any time on-site.  They worked quietly.
    I was to provide the additional siding, which I did, but we realized I didn't have sufficient J-channel edging and they couldn't find it on short notice.  Despite that, he created a functional and aesthetically pleasing alternative.  This creative solution kept the job on track. 
    Good interior work.  Between day 1 and 2, they cleaned up.  I didn't need to do any clean-up after they were finished.
    - Brian T.
  • B
    Darrell Burke Construction
    The experience went fine. I didn't get involved much, but the door seems to be fine. They were on time. They weren't the cheapest. The quality was pretty good. They did show up on time. We tried to use them again.
    - John R.
  • B
    Fair & Square Construction
    When I called them to get an estimate, he (John) called me back to set up a time to look at the job. I made the mistake of mentioning what another contractor was going to do the job for, but only on one door . I really wanted both doors done. I explained that some of the frame and hardware might be able to be reused, to save money. He left and called back shortly thereafter, to give me his estimate ( which was $550.00, $50.00 more than the previous contractors estimate for one door). I accepted his offer and he said he'd 'put me on the schedule'. After a few days had gone by, I called him back to see if/when I might be on the schedule. He said it was a 'small job' and that he'd called me the day of, to let me know he was on his way. The gentleman he sent over, was very pleasant, friendly. However, once Mike had came back with the materials needed, 2 sheets of T1 11 and 4 or 5 treated 1 x 4 x 8 and a box of coated screws, he set things up in the yard. I had gone back into the yard to check on things and to offer him a drink and I see and quot;MYand quot; 100ft extension cord being used. He didn't ask to use it, he just went into my barn, got it and hooked it up to the outside outlet. He said my cord was short so I used yours. I was always taught to ask before you borrow something.
    The job took about 4 hrs. The doors look good and fit correctly. Both Mike and John ( owner ) cleaned up. I asked for a detailed bill and got a bill with instructions of work to be done. I'm not sure what the going rate is for construction by the hour, but in the future, I'm going to do a lot more homework on cost of materials and labor.
    - Julie H.
  • B
    LOWE'S
    The installation was free when I purchased the doors. The contractor who installed my doors was very professional. I like that he added calking and trim on the doors. He was actually kind and very professional this is a job that I am very happy with. He had all the necessary tools that were needed and he took the old doors away when the job was completed. I like that he also gave me his phone number if I had any questions later about the job. I would use them again in the future.
    - Jackie V.
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