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Littlefield & Sons Furniture Service

Founded 1992 • Angie's List since June 2010

B Rated | 2 Reviews

Description

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Verified Reviews

A few reviews for this pro…

B

RATED

01/26/2018

After cushion broke again I returned to the store, showed them that their repair was worthless, and requested my money back. They returned my money, and repaired the cushion again, this time for free and by replacing the wood and not simply gluing it. They called within a day to say it was ready, and we will pick up tomorrow. While I appreciate the refund, attention, and quick turnaround I don’t u...

DESCRIPTION OF WORK
Cushion repair (follow up to previous review)

CATEGORY furniture repair

C

RATED

07/02/2015

The entire process started about 3/1/15 when Brian came to the house to evaluate the piece and give an estimate on the refinishing and repairs. Littlefield and Sons are located in Ann Arbor at 251 Jackson Plaza Dr. Suite K, , phone number 734-668-1700. Since we don't live in Ann Arbor, the charge was $ 40.00 for an in home estimate and if they took the job it would cost $ 80.00 to deliver it back ...

DESCRIPTION OF WORK
Littlefield and Sons, specifically, Brian Lehehan the owner picked up a 100 year old family heirloom china cabinet to refinish. The china cabinet was all original Solid 1/2" thick Walnut, but the surface needed refinished, some minor repairs need to be done and the interior needed cleaned and painted. We asked him to please be very careful with the door glass as it was very fragile and he advised he would personally make sure it was not damaged. He, Brian did a great job on refinishing the cabinet and repairing the minor repairs that needed to be done. Below you will find out how it went and why I would not hire him again nor recommend him to refinish my doghouse.

CATEGORY furniture repair

SERVICE PROVIDER RESPONSE

This customer is quite talented at fabricating stories, distorting the truth, and misrepresenting our interaction. The concern with the glass was never mentioned initially; had they done so, I would have told them that while we are always very careful with old glass, we cannot guarantee against breakage, because we cannot guarantee that an accident won't happen! Old glass is very brittle, and even...

Services Offered

Furniture service and repair

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, MasterCard, Visa
Senior Discount
No
Emergency Service
No
Warranties
No