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Appliance Repair reviews in Ann Arbor

• A

  Stellar Appliance Service LLC

  On the phone, Debbie was a delight! Duane came at the time we scheduled and was courteous and efficient. The washer works great. Yesterday our oven wouldn't light. I called (on Saturday---not during their open hours) and they texted me right back and got all the information on the stove, and scheduled him to come on Monday to have a look at the oven. We couldn't be more pleased with Debbie and Duane at Stellar Appliance.
  - Ron S.
• A

  Stellar Appliance Service LLC

  Service was efficient and well done. They ordered the correct factory part for the machine and the entire operation took 30 minutes total (15 minutes to diagnose, and then 15 for the return trip with the correct part).
  - Caitlin H.
• A

  Stellar Appliance Service LLC

  Fantastic! I got an appointment for the next day. Service tech, Duane was timely and professional. He was friendly and kind to my dogs as well. The problem was more complicated but he was able to diagnose quickly, get the part and install in two days. He verified using only factory authorized parts and even cleaned the dryer and venting! I am so amazed and impressed at the quality and professionalism. I highly recommend and will absolutely be using them again.
  - eric l.
• A

  Stellar Appliance Service LLC

  Great! Technician was punctual, professional and capable. He listened to the description of the problem and asked detailed questions before arriving at a simple and low cost solution to try first. I���m thrilled.
  - Marita B.
• F

  Papa Joe's Appliance Repair

  The refrigerator was not working as he said. I called him and asked to come and check it again. The following is some of what he YELLED at me "You do not tell me how I run my business" "**** you" "Go back to your country" NEVER EVER hire this guy
  - Jane K.
• B

  Master Tech Appliance Repair

  OK BUT HAD TO CLEAN GREASE UP IN THE FREEZER AND OUTSIDE OF THE REFRIGERATOR. HE SHOULD WASH HIS HANDS BEFORE WORKING AT ANOTHER CUSTOMER'S HOME. He spread grease and grime from the previous service call - or calls - all over the inside of the freezer getting to the part. The part was the defroster motor/fan assembly, cost about $20.00. The charged $200.00 for the labor plus a service charge on top of the labor. I used to do service work on computers and we could not have been in business charging and extra service call fee on top of the labor and parts. If your refrigerator, (and the freezer part of it stops working), do yourself a favor and look up on the internet how to replace the defroster fan/motor assembly. The actual work took about 25 minutes after the inner cover was removed. Two screws and a two wire plug and it is fixed. I'm not kidding, this guy made a real mess that took an hour to clean up. I paid the bill but felt like this was a rip-off because of the double charges.
  - Steve C.
• A

  Mary's Appliance Service

  Although Mary informed me she no longer fixes dishwashers, she spent a few minutes on the phone with me diagnosing potential issues, steering me away from expenses services and recommended more affordable providers. The call was really helpful, free of charge, and greatly appreciated - nice to know there are still providers out there who are professional and put the customer first!
  - Neelav H.
• A

  BIG GEORGE'S HOME APPL MART

  They installed it and it works but they left some parts off, so they had to have a 3rd person come back and put those parts back on.  They were responsive and punctual but the actual quality of the service I'd give it a "B".
  - Kenneth N.
• B

  BIG GEORGE'S HOME APPL MART

  They were punctual, they did a good job installing it. I had to have them come back out and replace the part on this date. It was free of charge under warranty. They did have to come out a third time and repaired it properly then.
  - Kenneth N.
• A

  Heydlauff's Appliances & Electronics

  I contacted Heydlauff's via email to inquire about the range I wanted. They were quick to reply and provide answers to all of my questions. Heydlauff's customer service and technicians provided excellent service.
  - Melvin P.