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Gutter Cleaning reviews in Alma

  • A
    I have to state, upfront, that we are absolutely on cloud nine because of the experience we had with this company.
    The level of service was amazing, the attention to detail was superb, they did everything as promised, exactly on time, and left the place spotless!
    I had read some good reviews about Kieff's on Angie's List but wasn't sure they would travel this far to work in my town (about thirty miles away from their home base). Then, after I'd asked all over for local names, even left voicemails for some, asking for estimates~which were never answered by the way~I saw a BEAUTIFUL roofing job at a house in town, and there was a Kieff's truck parked on the job. EUREKA! Prayers answered! :)
    I called and Brian Kieff came out right away to take measurements and followed up within a couple days with a written estimate. He told us when the job would start, delivered shingle sample boards and answered all questions.
    Lately, we've had to take a really laid back approach to getting house repairs done~people come when they can fit you in, they come, they go, they circle back and the job ends up taking three times as long and costing twice as much as the estimate. That just seemed to be the way things operated, at least around here. So, honestly, when the day came for our roof project to start, I figured I'd try to get into my most patient frame of mind and just go with the flow. But, I didn't have to!! When the Kieff roofing company arrived, it's like the Marines had landed. I'm not kidding. Brad Kieff, Brian's brother, arrived with his team and they just went to town. They worked like crazy, everyone knew what to do; it was an incredibly well oiled machine. I couldn't get over it.
    The roof is a large salt box with attached garage, and they had the job done in 3 and 1/2 days. They used quality materials, and the guys doing the actual installation of the rubber membrane, felting and shingles worked quickly but they were very precise. We did a lot of homework before hiring anyone, and we knew that when people have trouble with a roofing job it isn't due to the materials, but is invariably a problem with installation. When I saw the way these materials were being handled, applied, and finished I knew the installation was spot on. They really inspired confidence and that's nice :)
    (Just as a little side note, while they were up there, I asked if they could possibly wash the faces of my gutters, which were horrible, just black and streaked and filthy...I thought they might power wash them a little...I figured anything they did would make them look at least a little better..well, they had a young man go crazy with soap and sponges, he scrubbed the things so that my cream colored gutters looked BRAND NEW, heck, after they had finished ,my house looked brand new! :) Again, just an inspiring level of attention to detail.)
    This is a fourth generation, family owned company, and they take tremendous pride in every job that they do~ they do it the way they would want it done for themselves. They are, I think, a company driven by some really high standards and principles. I talked with  Brad Kieff and he explained about his family's business philosophy, and important lessons his Dad and grandfather had instilled, and he finished by saying"I've been born and bred to do this, and I love what I'm doing." An ethos of pride and quality seems to be driving this company. Amazing.
    So, now we know the Kieff's. We found out they do shutters and things, so we're going to get those from them as well.We are really grateful for all the superb work done by a terrific team of really nice guys, super hard workers. We could not be happier.
    - DIANA H.
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Gutter Cleaners in Alma

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