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Wanted to leave a great review for the team at Cascade Hospital for Animals! Today our pup Sparky had his annual Senior Wellness checkup with Dr. Abel. Dr. Abel took great care to exam our senior pup and spent time discussing his chronic health conditions as well as creating a plan for his continuing care. The entire staff we worked with during the appointment were great! They showed great compassion for our pup and his health needs. We were comfortable that our pup was in good hands and will continue to use Cascade Hospital for Animals as the only vet practice for our pup!

Scott came out and gave me a quote the day after initially calling him. His quote was great and unlike a lot of others, all colors of the siding we looked at was the same price. It took about week and a half from start to finish. They showed up on time every morning and worked until late in the day. They were very professional and extremely nice and even took time everyday to talk to our kid as he was playing outside and when we had questions about anything, he would never make us feel like we were interrupting him or wasting his time. The siding looks great and I would use them again in a heartbeat.

Maggie and Michelle were wonderful and very professional.

I only have one complaint about AMCW.....I should have taken my two dogs there from their puppy hood. I have had no bad experiences there. From the front desk staff, to the doctors, to the nurses and vet techs, to the groomers, everyone has been very nice and welcoming. Dr. Jackie and groomer Jessica are absolutely lovely ladies and I appreciate the care they give my furkids. I would highly recommend bringing your pets to AMCW for any and all of their needs.

As a client of Eastown Veterinary Clinic from 2013 to 2019, I am deeply saddened to be writing this review. Over the course of seven years, Dr. Tittle served as our cat, Lily's, primary veterinarian. Due to Lily's declining health in 2019, her medical expenses totaled $6,678.55, resulting in an overall cost of $13,332.18 during our time at Eastown. On December 13, 2019 it was recommended to us that Lilly be euthanized. Distraught and grieving, I completely forgot that I had two full loyalty cards in my wallet, each with a value of $50. When I returned to collect Lily's ashes on December 23rd, I kindly explained to the office staff that due to the circumstances I had forgotten to use the cards and respectfully requested that they apply the $100 credit to my credit card to offset the fees that had been paid up front on the 13th. The request was first denied by Kenzie Clark, the Director of Sales and Marketing who indicated that a $100 credit could be issued to my account, but not applied to my visit on the 13th, and then again by Dr. Tittle who refused to take, or return, my calls. In an email from Ms. Clark, I was informed that she would be my point of contact for this concern and that "due to the sensitivity of the circumstances, she authorized a credit to be put on my account to be used for future services". I finally received a call from Dr. Tittle on December 26th during which time I told her that I was completely taken aback by the terrible customer service and total disregard to a loyal customer. Dr. Tittle said that she was sorry that I felt that way but indicated that there was nothing that she could do about it. Putting a credit on my account is worthless because I would NEVER take another pet to Eastown Veterinary Clinic. I was grieving the loss of my cat and then totally disrespected by the staff at Eastown after years of being a devoted patron.

I have been a customer at the Northeast Cat & Dog Hospital for many years and many thousands of dollars of animal wellness checks, blood tests, heartworm and other recommended medications and minor treatments. The business that originally was built up by Dr. Ropko, was bought out by the large vet corporation VCA which is a national chain of vet "hospitals". When this happened, the more personalized service declined and the prices went up. I haven't seen a review posted on here for the VCA Northeast Cat & Dog hospital in a couple of years. Anyway, we have been bringing our 3 dogs to this business for care for many years. They are always happy to schedule you for a few hundred dollar wellness appointment at their convenience. However, I found out the hard way how dedicated to my pet's health and well-being they really are. Having worked in the law enforcement field for almost 40 years, I am used to helping others, sometimes at times that are not the best for me. Working over my shift and going the extra for someone that needs help is just something that people in my line of work do. We are usually dealing with people at their worse moments. I am a firm believer that anyone complaining about having to work a little extra for someone or work over their shift to help someone should get out of this line of work and do something that is more suited to them. I believe this same thing about doctors and vets. If you aren't able to adjust a little to help someone, especially someone you claim that their pets health and well being is your number one priority, perhaps you need to get into another line of work. So, when I walked in the door of my vet's office, who i have been taking my dogs to at great expense for many years, with my dog in my arms - shaking in pain - and tears coming down my cheeks, a grown man, begging to have my vet, or any vet there to take a look at my injured dog, I expect someone to adjust and adapt to this situation and show some compassion for not only my dog but for me. In less than 3 minutes, without a vet coming out to even look and see what my best friends problem was, I was turned away. And that, is a complete fail in my book. no, this is not the same type of work that I do, however, comparatively, I would have been given at least a 2 week off without pay disciplinary if I had done that to someone. In those 3 minutes, they went from being my trusted vet for years, to my ex-vet that do not deserve my trust to be their and help me when my dog really needs it.

They do a great job.  They are very friendly and my dog loves going there.  I plan keep using them!

Went good, however she wasn't happy about being there. She was pretty sick and is now feeling much better.

My pups love other dogs. They also groomed my toy poodle a few days before pickup, and did a great jobI (also saved me a trip to a groomer). I have two dogs, and I wish I could board them there every time a go out of town, but it is expensive. I do feel it is worth the cost, it just doesn't fit in my budget all the time.