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Home Security System reviews in Allendale

  • A
    Frontpoint

    Todd Jacobs was very helpful and answered all our questions.  He probably spent at least 45 minutes on the phone with us at first. At no time did he pressure us to commit.  He  gave us the information, asked us to talk about it,  gave us his direct number and said he would be available if we had any other questions or wanted to sign up.  About an hour later we called and Todd was very pleasant and helpful.  He answered more questions and then we told him we would like to sign up. 

    When Todd asked my husband how he heard about Frontpoint, he said he thought it was through Angie's List.  Todd said he was glad we mentioned that because  there is a discount if we purchase it through Angie's list.  He talked us through the steps to complete that and then set up our system.  We were probably on the line close to an hour.  At no time did we feel we were rushed and Todd was very patient.  He said the system would arrive in about 5 -7 days and we received it in 4 days.

    It was easy to install -- you place the door/window sensors and motion detectors where you want them, then call to activate it.   It is web based and does not go through the phone line.  The units are not hard wired so not dependent on electricity and can be moved if you want.   When I called to activate it, the young lady was very pleasant and patient.  She told me step by step how to arm and disarm the system when we left or came home, which was very easy.  She let me know how we can monitor activity on the website from anywhere which would be helpful for someone on vacation or who travels a great deal for business. 

    Based on customer service and ease of operation we would recommend this company.


    - Karen J.
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Home Security Companies in Allendale

Companies below are listed in alphabetical order.

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    F
  • Frontpoint

    1595 Spring Hill Rd
    Vienna, Virginia