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Sunrooms And Patio reviews in Adrian

  • A
    Multi-Craft Construction Inc.
    We went out for bids and the one from Multi-Craft Construction was the best.  This is a small company and a good share of the work was typically done by Jake, the owner with other tasks "subed" out.  Shortly after the agreement was signed, Jake injured his back.  He approached us indicating that due to his injury, he would have to sub all of the work and it would take longer than originally indicated.  We said it would be OK as long as the work  would continue to be performed once started and that it would not be spotty.  He agreed and that is what he delivered.  He did a great job of communicating any important facts about the project and what was to happen next.

    All work was done as promised and the quality was good.  One exception was some of the work done by the plumbing company he subcontracted with.  It was necessary for them to redo some of their work in the master bath but once completed, it looked good.  The plumbing done under the kitchen sink however let go due to incorrect work (see my other rating)

    Once the counter top in the master bath was installed, we noticed a flaw in the color.  Jake did not hesitate to agree that this counter top needed to be replaced with another.  This was accomplished in a timely fashion.

    I have never worked with anyone more interested in customer satisfaction.  He wants his customers to be happy with the job and will do anything within reason to make this happen.

    If and when I have more similar projects, I will certainly contact Jake first.
    - Ronald M.
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Sunrooms / Patio Enclosure Builders in Adrian

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