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Chimney & Fireplace reviews in Adrian

  • A
    Chimney & Fireplace Guys
    Works great no problems this was a minor job. I have used them many times in the past ,gas fireplace install with floor to ceiling stone , furnace and a/c change out, stone work on front of house , freestanding fireplace install in three season room and gas line for grill. Would use them again.
    - Robert G.
  • A
    Chimney & Fireplace Guys
    John Dennis(owner) came to our house a couple of times to meet with us and ensure his design met our needs and wants. He created an estimate at no cost and scheduled our job. The team from Chimney & Fireplace Guys were very professional and polite. One technition even helped me with yard work I was doing on his lunch! We've gotten a lot of compliments on our new deck and fire pit area. Very happy with our experience
    - Robin K.
  • F
    Doctor Flue, inc.
    I gave a really good recommendation for a company cleaning our fireplace. Dr Flue. Let me tell you something, I did that before they were done with their job. When they came back to finish up, because they needed to order some pieces, I never had a worse experience in my life. Just awful. Following up on that, I talked to other people and they were in the same boat I was. They first do this song and dance, and everyone is happy-go-lucky. When they come back, it depends how the service guy feels. Unbelievable. And you pay high dollar with them. They���re not reasonable. Not recommended.They came back out in February to finish the job, actually it was the end of March. I think it was. It was outside work. Nothing to do with the actual fireplace operating. It was so disconbobbled. My wife and I both had such a communication problem with the head guy there. He even called his boss, the owner, and the owner called me and said, ���I could just stick this to you. You still owe $2000 to do the work that you don���t want us to do now���. I said, ���Well, You���re not sticking it to me. I don���t even want this guy on my property. He���s horrible. He���s rude and he swore at me.��� I said I want him off my property. So he put this labor guy on, that���s his right hand man. Next thing I knew, I looked out the window, and they were packed up pulling away.Then I got a call back from the owner, and he said, ���We���re going to just take the balance for the work we were supposed to do and just not bill you on that.��� I said I appreciate it. Trying to be nice. Otherwise I���d see him in court, and I���d win, hands down. But, I had previously just given him a high recommendation and I had forgot about
    - Sue I.
  • A
    Doctor Flue, inc.
    Because of scheduling, Mike and Jason called and asked if they could come to the house earlier than my scheduled appointment, which was perfect. The guys were great! Very personable and professional. They performed a thorough inspection of the fireplace and flu from inside and both the guys went up on the roof to take a look at the chimney cover and inspected the inside of the chimney. 
    My wife and I wanted to install a gas log (the fireplace is a wood burner). The guys went in the basement and scoped out the gas line situation to see if the project was possible. Mike told us it shouldn't be a problem as long as a plumber was able to install a gas line to the fireplace. Mike suggested a couple of different gas log options, but made a nice recommendation for a gas log that he thought would be more appropriate for us, which I appreciate as I had no idea what I was doing. There was no hard sale -- fantastic!
    My wife and I agreed to go ahead and plan for the install of  the gas log, provided a gas line could be installed by the plumber. Unfortunately, because of foundation issues in our old house, installation of a gas line to the fireplace was not possible. Personally, I was looking forward to having Mike and Jason back for the install, I was sort of bummed, but it just wasn't meant to be.
    - Richard P.
  • A
    Doctor Flue, inc.
    This is a fantastic business and I can't say enough about their customer service. We moved into a manufactured home in February of this year and we did not know when the gas fireplace was last inspected. Doctor Flue's crew came and took pictures inside the chimney, relocated the gas entry valve, and lit the pilot light. They were courteous and friendly and totally ignored the commotion of our moving in going on around them.
    We really enjoy using the fireplace during the spring season. I turned off the pilot light this summer because we were going to be out of town for several weeks. When I tried to re-light the pilot light this fall, I was not successful. I called Doctor Flue and a technician called and tried to talk me through the process. I still wasn't successful so they scheduled a visit to help me.
    This morning our maintenance man stopped by for another reason and he was able to light the pilot for us. I called Doctor Flue to cancel the appointment and mentioned that the fireplace was now working but that the sound of the gas coming through the pipe was quite audible when the pilot light was turned down. I asked if this was a safety issue. The very nice woman I spoke with said she would check with the technician. He said it was not but they stopped by anyway just to be sure I was satisfied that everything was okay. They did adjust the pressure while they were here so the gas flow through the line is now inaudible.
    Even though it is a very busy time of year for them, they took time to make sure I was comfortable using my fireplace. The ability to provide this kind of customer satisfaction is becoming very rare in our culture and that makes me appreciate it all the more.
    I highly recommend Doctor Flue and I will now schedule annual maintenance calls because I know it will be money well-spent.
    - Paula B.
  • A
    Doctor Flue, inc.
    Phase 1 removal of caps and pour two new ones, also repaired step flashing on both. Cory and Jason were very polite and professional . The area was cleared of all debris and left as they found it. Phase 2 will be at the end of the month which will be removal of forms and sealing the stone. It was important to us to maintain the appearance and integrity of the original chimneys and are very pleased that this option was available. Since phase 2 has not been completed yet I have opted to wait to answer the quality grade. However, I am optimistic that it will be excellent.
    - cindy r.
  • A
    Doctor Flue, inc.
    Mike, Jason, both introduced and were very polite.  These young men did an outstanding job cleaning the dirty pipe and cleaned after.  I have tried other wood stove cleaning companies and none compare to the quality wok of Dr. Flue.
    - Deborah C.
  • A
    Doctor Flue, inc.
    Cory & Joe did an excellent job-They were very professional when they did the initial inspection so we requested them to do the installation-Company was excellent with scheduling and notice of time of arrival.
    - Russell J.
  • A
    Doctor Flue, inc.

    The install took place on the day scheduled and the technicians arrived when they said they would.  They went right to work

    and got the job completed in a reasonable amount of time.


    Throughout the install process they answered all questions in a friendly and professional manor.  It was obvious to see that they were concerned about doing a quality job.


    When the job was done they took time to explain the functions of the insert.


    Over all, it was a great experience.  I would not hesitate but to use them again if the need were to arise.


    - Ronald M.
  • A
    Doctor Flue, inc.
    Excellent.  Mike and Cory arrived on time.  They were very professional and knowledgeable.  Could not have been more satisfied.  Price is higher than others, but the level of service was well worth it.
    - Chris M.
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Chimney And Fireplace Contractors in Adrian

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  • Frontpoint

    1595 Spring Hill Rd
    Vienna, Virginia