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Mulch Delivering reviews in Ada

  • D
    Woods Landscape Maintenance LLC
    The lady who took the initial order was nice. She sent me the paperwork to approve the work right away. However, nobody followed up after that until one day, maybe about two weeks later, a truck showed up at my house, they were telling my wife who was at home that they are here to install mulch. I called the office right away to confirm if it was indeed Woods, and she was not 100% sure. I had to leave home early to drive home. It was indeed Woods. I was glad to see they finally showed up. Two guys showed their concerns right away. They indicated 2 yards of mulch I ordered won't be enough. So I asked how many yards do I need and how many do you have on the truck. They told me they will need about 3.5 to 4 yards, and they only had about 2.5 yards on the truck. I asked them to go ahead do the job and target using 3.5 yards. I have to say they did a great job getting the beds prepared and spreading the mulch. Certainly, they ran out of mulch and said they will need to come back later to finish the job. I asked how much more and they told me it would be another 3.5 yards. I was frustrated to hear that because they do this for a living and they could not give me the accurate estimates when the job started. Long story short, they finished the job the next morning. A few days later I got an invoice showing 7.5 yards of mulch was used. I called the office and talked to a "manager" to explain the situation. In reality if I was told 7.5 yards would be used at the beginning, I would have asked them to hold off until I can get a good estimate from other landscaping companies around the area. The "manager" I spoke told me that he could not trust my words. As the first time customer for this landscaping company, I put a lot of trust in them but at the end got screwed. I did pay them the full amount at the end since I did not want to go through the big hassle dispute it and two guys did do a good installing the mulch. I would not suggest my family and friends to use this company as they are not trustworthy. If they can't trust their customers, if they put money above anything else, they are focusing on the wrong thing.
    - Xiangyang S.
  • D
    Harder & Warner Nursery Inc
     This is a tough review to write because admittedly the owner of the business is very polite and very easy to work with.  However the end result of our landscaping project was and continues to be very disappointing.  All of the plants are much smaller than the original specifications resulting in a very unsubstantial looking landscape.  I know that in time the plants will grow however for the amount of money spent I expected a little more.  Additionally some of the workers used were argumentative when I tried to discuss simple layouts of the planting beds with them and ask for certain things to be changed.   These were not unreasonable drastic changes but rather simple changes to the curvature or the shape of the beds rather than do with the owner of the house wanted the workers refused to do anything other than what the boss told them to do.   Perhaps the most frustrating of all is the fact that I ended up with a very significantly sloped side yard.  It is so sloped that my riding lawnmower keeps sliding off the slope and falling into the woods below.   What is really aggravating is that I anticipated this problem and told them multiple times that the grade needed to be shallower  to prevent such a thing from happening yet all I got was argument and it never did get resolved.  Now I am left with a severely sloped yard that I'm having to work on myself to correct by ripping out grass changing the grade building a Rockwall to build up the low side.  All could've been prevented in the first place during the final grade of this new construction project.
    - Douglas S.
  • A
    TENDER LAWN CARE
    I contracted with Tender Lawn Care (TLC) because they had been doing my lawn maintenance and I was very pleased with all aspects of the company?s work.  I did not obtain bids from other vendors since I trusted TLC.  The salesperson (Debbie in my case) visited as often as necessary to get the plans just right ? and it was more than just a few visits.  It took two workmen a whole week of heavy labor to get the job done.  They took pride in their work; were careful not to cut any underground cables, pipes, etc.; and made suggestions for improvements in the plan as these became apparent.  The end result looks great.  The stone stair steps in particular are a masterpiece and a work of art.  Debbie continued to monitor the condition of the new plantings throughout the growing season, and had problem plants replaced as necessary, all without me asking.  We have had many compliments on the finished project.  Throughout my relationship with Tender Lawn Care they have always been friendly and responsive.  Every one of their employees with whom I have been in contact has treated me as if I were a member of their own family.
    - Louis B.
  • A
    BRINK WOOD PRODUCTS INC
    Ordered 3 yards of top soil and 1 yard of garden compost (for raised bed gardens). The compost was placed in the truck so that it remained on top of the pile once the whole order was dumped, per my instructions. Driver took great care to make sure soil didn't get on lawn. As everyone knows it's much easier shoveling soil on concrete than it is trying to work it out of the grass. Delivery was on time and quality was very good. My gardens were extremely productive. I would highly recommend their garden compost.
    - Maurie W.
  • A
    Hawk Landscaping
    Called on a Monday and they were able to deliver that afternoon.  Person on phone was very professional and provided guidance on what to order and associated costs.  The delivery man came earlier than expected which was fine since I told them I'd be home all day.  He was friendly and placed the load on the driveway so that a car could get past on one side and the other side didn't spill over onto the grass (which would have required more raking). Overall a very good experience.  The price per yard and delivery was the best I could find in the area.
    - Maurie W.
  • A
    Woods Landscape Maintenance LLC
    They may not be the least expensive but they do a great job.
    We definitely got our money's worth as ease of mind has value.
    We went to bed at night confident we were going to be serviced promptly and skillfully should the winter snow fly.
    They were careful to keep our plowed snow off our neighbor's yard.
    - DEE E.
  • A
    Hawk Landscaping
    He does a very good job. We spend about $1000 a year. He is very reliable. He does a very thorough job. We have a few neighbors who switched to using him because they saw how reliable he was and what a good job he does. We had some other people who were more expensive. He is very responsive. We would use his services in the future too. I think he manages everything out of his home. He doesn?t have a business place
    - Donna C.
  • A
    THORNAPPLE RIVER NURSERY
    unknown
    - Melissa L.
  • A
    Woods Landscape Maintenance LLC
    Thorough to completion.
    Will be using them again as Snow Plow service, also.
    Good customer service skills.
    - DEE E.
  • A
    TENDER LAWN CARE
    Their service is great!  If I have any issues I call them and they come out right away. They are very responsive.
    - Mark S.
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Mulch & Topsoil Services in Ada

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