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Drywall Repair reviews in York

Real People ~ Real Reviews ~ Real Results

  • My entire experience with Charlie went flawlessly from start to finish. I contacted Charlie by phone shortly after my bedroom ceiling was damaged by a contractor working in my attic. The drywall was cracked and hanging lower where the contractor had stepped. It also seemed like a good time to have the mildew on the bathroom ceiling taken care of.  Even though he was on vacation, Charlie returned my call that same day and we arranged for him to provide an estimate when he returned.
    Charlie arrived promptly for the estimate. He explained to me how the repair in the bedroom required replacing the damaged drywall, redoing the popcorn texture in that area, and then repainting the bedroom ceiling. For the bathroom ceiling repair, he described how he would scrape off the mildewed texture, respray the texture in the affected area, and repaint the bathroom ceiling.
    I was concerned about how well these repairs would blend in with the rest of the ceiling in those 2 rooms because of a bad experience I had 5 years earlier with a water-damaged kitchen ceiling.  In that case, the painting contractor I used did not remove any of the damaged drywall. He patched over the damage with a texture that didn't match the rest of the kitchen texture. After 5 years, the patched area had developed cracks and was starting to bow.  I showed the kitchen repair to Charlie, and he agreed it was very poorly done.  He said he could make it right by replacing the drywall in that area, respraying the texture there, and then painting over it to have it blend in with the rest of the kitchen.  He described that the work would be done over 2 days; one day to do the drywall repairs and spray the texture, and the second day to paint the ceilings.
    It was very easy to communicate with Charlie via email. Because this was a smaller job, he was able to squeeze it in within a couple weeks. He and his assistant showed up right on time, and immediately covered the floors with drop cloths before they got to work. They hung plastic sheets around the areas they were working in to contain the dust and spray from the texture. At the end of the first day, Charlie updated me on their progress and they left things in a clean state. They arrived on schedule the second day to complete the painting part of the job. They did a great job cleaning up when they were done, even hosing down my brick walkway to remove any dusty footprints and moving a heavy piece of furniture back into place without my asking.
    The quality of the repairs was excellent. In each case, the repair and new texture blended seamlessly into the rest of the ceiling. I was very impressed with how well the repairs turned out, and I plan to call Charlie again for future drywall work. I highly recommend Charlie to anyone needing drywall, texture, and painting work done.

    - MAUREEN H.
  • What was so refreshing about this experience was the upfront honesty and willingness to help me with my problem even if he was unable to do so directly. More companies would do well to follow Credible Construction's lead.
    - DANIEL M.
  • I contacted Frank Fogg on a recommendation from two people.  He returned my call right away and offered to come look at the job the next day.  He accommodated my schedule and was very professional in this regard.  He was very friendly and professional while here.  At that time of that visit, the work was ready to be performed (from my end), and I told him I had a tight deadline of two weeks.  He repeatedly said that would be no problem.  He suggested additional work that could/should be done and said he'd give his general contractor/friend my number.  I thought, "Ok, fine, if that's how we have to do this."  I left that meeting thinking the job would easily be done within the two week period; I cancelled meetings with three other individuals who said they would work with me.  (I had chosen Frank originally because he was much more local.)
    Put simply, when Frank left my house, I never spoke with him again.  Eventually I tracked down the "GC" he recommended (Ryan Fernald) via Google and called; those calls were never returned.  I called Frank every 3-5 days (not overly pushy, especially given my tight time frame); he called back once on a Wednesday and left me a message saying, "I don't see any reason the work can't be done this week."  The following Monday, after 11 days of stringing me along with absolutely no progress made on the room (not even any plans for progress) I left a voicemail saying I was still hoping to hear from him; I was disappointed we didn't connect the past week; I hadn't heard from his GC; but if I didn't hear from him by the end of the day, I would have to call someone else.
    Never heard from Frank Fogg again.  Very unprofessional in my mind; what upsets me is - yes, I know it was a very small job ($200-$300), but when someone has a tight deadline, and makes that very clear from the beginning, do not keep saying you can get the job done and then just go incommunicado.  A simple return of one on my phone calls to say, "You know what, lady?  Just stop calling me; call someone else" would have been much preferred.  Although he was nice, I would absolutely not recommend Fogg Bros Drywall.
    - Krista R.
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Drywall Contractors in York

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