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Professional Work reviews in Yarmouth

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  • The delivery of the copier was delayed a week and then it took a week or two for the tech to come and set up the copier. Upon setting the copier up, it became apparent that the copier lacked the ability to scan docs and email them to individual's computers. We also found out that the copier stand we had ordered was the wrong one, that took about 8 weeks to remedy.
     The fix was for us to buy a wifi router to be installed into the copier to provide this functionality. We split the cost of the router with Ricoh. When the router arrived a couple weeks later and the Ricoh tech attempted to install it, we found out it wasn't compatible with the copier. After going back and forth with the salesperson for about six weeks, he recommended that we order a copier that had the wifi built in. That was our original intention. I've been sending emails and calling for two months and have not received any material response.
    Just to go over the timeline - we ordered and paid for the copier in January 2014 and it is July 2014 and it still doesn't function correctly.
    - Matthew O.
  • The techs were terrific. They immediately spotted a brake problem and even though they couldn't get us in for the tune up for several weeks, they fixed the breaks on the spot for safety. They helped us find the perfect bike for our oldest child and were much more knowledgeable than the people at other stores we had visited.
    - Jim L.
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Professional Services in Yarmouth

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