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Find Top-Rated Winthrop Auto Services

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Auto Service reviews in Winthrop

  • B
    To be clear the technicians are top quality professionals. I can't help but think the service desk writers are paid on commission as they are constantly trying to up sell me combined with phone calls to remind me of service dates and times. On more than one occasion I had to give them the error code of various engine problems which they then reset and said did not exist. Finally the car nearly left me on the side of the road and I hobbled back 100 miles to the garage and insisted they fix it they did and now everything works fine. The drama could have been avoided if they simply excepted the diagnostic print out that I gave them in the first place makes me a little distrustful of the service desk.
    - Sheldon W.
  • A
    I think it is easier for them if your car is left there for the day, unfortunately, I really don't have that option but they work with me and always are able to schedule an appointment that works.
    - maureen r.
  • F
    I went in for my first 5,000 mile service on my brand new 2013 Toyota Tacoma TRD. Everything seemed to be going well. Had a good experience buying it and service seemed very friendly. My truck was ready in under half hour which did surprise me a little. As i went to get in my truck I noticed that the plastic over the door sill was all dirty with what looked like grease and dirt. I did not have the time to go back in and have them clean it so i figured i would do it when i got home. On my way home I took my hand from the steering wheel and noticed that their was grease all over the palm of my hand! At this point i was not very happy. Once I arrived home i noticed their was black greasy hand prints on the driver side door and on the rear door. I called the dealer ship to speak with the service manager and had to call back 3 times due to being disconnected. Finally when i got through i was left on hold for a extended period only to find out that the manager was no where to be found. I asked if he could be paged and she informed me that their new building was not capable of paging. I asked for a voice mail and was also informed he did not have a voice mail. The lady took my message and said she would pass it on. The manager did call me back and was very understanding but in my mind the damage had been done. Their was no excuse for such I thing to even happen.
    - travis v.
  • A
    It's only been a week, but the repair seems to be holding just fine. While the appaearance of the facility leaves a little to be desired, I found the staff to be very polite and helpful. I believe the price for this repair at the local Nissan dealership would have been much higher. I was definitely satisfied and will give them another shot in the future.
    - Tom B.
  • F
    After contacting the corporate office THREE STRAIGHT TIMES I finally received a call for The BIGGEST JERK they could find!
    Who told me Very Plainly to (GO TO H***) The Only difference Between me and the rest of their customers is I happen to be BLACK and that's sad that they would push me around and treat me like I don't exist just because of the color of my skin.
    Please Make your Own decisions.
    But IF You Get Mistreated By Them.
    - glenn v.
  • A
    - Jeff T.
  • A
    - Jody L.
  • A
    - Bruce Y.
  • A
    - Pat S.
  • A
    A professional service writer greeted me in a very clean garage. Waiting room is extremely clean and confortable...almost disappointed when the work was all done!
    - Matthew L.
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Auto Services in Winthrop

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