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Plumber reviews in South Portland

  • A
    We called late on a Saturday not sure what the problem with our toilet was beyond the classic “it won’t flush the water down.” Tamara was able to walk me through the troubleshooting process to determine if they were the right company to help me, in other words was my issue drain related or more of a toilet hardware/plumbing issue. Once we determined it was the drain she was able to give me an estimate and get someone to come out. Less than an hour later the technician called to let me know he was on the way. Once he arrived he did some more troubleshooting and quickly determined what was causing the issue and resolved it. There was no mess, in fact he left the bathroom cleaner than he found it. Total cost came in under the estimate and now my toilet works better than it ever has. Thank you Ecoclean for your prompt and professional service.
    - Melissa T.
  • A
    We could not be more pleased with Casa Pro Builders and their work on our home! After closing on our house, we needed a load-bearing wall removed, recessed lighting installed throughout the first floor, pendant lighting installed in the kitchen, and other outlet/electrical installations completed - and we needed it fast! Their work was impeccable. Nate and his crew were respectful, trustworthy, detailed oriented, diligent to complete the work on time, and left our house very clean at the end of every day (even though we were not living there at the time). We found the cost very reasonable. Nate’s correspondence with us and oversight of the project are what impressed us most. Our overall experience was so pleasant, we look forward to hiring them again for future home projects. They are leaps and bounds above any company we have used in the past. If you want an amazing crew and HIGH quality work, hire Casa Pro Builders. You won’t regret it!
    - Hillary O.
  • A
    I have called on them over three times and each time they have shown up when they said they would, explain the problem and how to prevent it and then repair or fix to perform correctly. I have also recommended them to friends and I will call on them again.
    - Donna E.
  • F
    This man is a scammer! Sheldon misdiagnosed my problem without actually viewing it in person, installed a new tub faucet without checking that this would solve the problem, and then blamed me for the whole process. I was losing pressure in my shower when I pulled up the tab to go from faucet to shower head, about half the time. I told him over the phone and he immediately said it's the diverter, you need a new faucet. No doubt or hesitation, no "let me come check it out but it's probably this." When he installed the new faucet, he checked that it ran good pressure out the shower and it did. But when I went to actually take a shower later on, I had the same problem as before, lost pressure. I called Sheldon and he had me try some things that didn't help, so he came back over to reassess. Now remember, the problem only happens intermittently. You'll pull the tab and get crappy water pressure, and then push it down and pull it back up again and get great water pressure. So when Sheldon came over and saw this, he said "That's weird." Then he said "It's probably a problem with you shower head." At that point I said, "Sheldon, that's pretty disappointing, I just paid you for a new faucet because you said that was what I needed, now you tell me it's the shower head." He said to me, "Well you should have had me look at the problem when I came over." So I said, "You seemed sure you knew what was wrong with it. I think that's your responsibility to check if that would make a difference." And at that point he said, "Well you told me over the phone that it was a bad diverter. You said the diverter was bad." You guys, I have no idea what a diverter is. I'm a nurse, not a plumber. "Sheldon, I'm sure I didn't say that, I don't know what that is. I just described the problem to you." This is when things get really wild. He goes back to the tub and runs it again, runs it up to the shower, and says, "There's no problem, the pressure is fine." Two minutes ago he was telling me the problem was the shower head, now he's uncomfortable so he's denying a problem exists. We spent five minutes in that bathroom, my boyfriend and me and Sheldon, running the water back and forth between tub and shower head, my boyfriend and I being like, "OK now the pressure's ok... OK now! Now it's crappy again!" Because it's only half the time. And the man looks us in the eyes and pretends that he can't tell the difference between the two levels of water pressure. He came in, acknowledged the problem and suggested a different fix (the shower head), blamed me for misdiagnosing the problem, and then tried to pretend there was no problem at all. It's like full shower, and then dribble, and he's like, "Nope, no difference, totally fine. Everything works great." Some people do better work than others, some people don't clean up after themselves, but I have NEVER had an experience like that. I think I got scammed. I considered putting a stop payment on my check to him, but he DID service the furnace, and he DID replace the faucet (even tho I apparently didn't need it). Ugh, just a terrible experience. Do not hire.
    - Sarah B.
  • A
    We got TWO (you see in pics one has green seat cover, the other purple) Kohler water saver 1.28gpf plug free toilets! I have special needs with my back and we got exactly what we wanted round bowl and standard height. He upgrades from glacier bay to awesome #1 Kohler us because of an initial miscommunication that we easily worked out. Yay! No more plugging AND water savings so they will pay for themselves within a year. Thank you Chuck. We will call your for our next plumbing job!
    - Lisa O.
  • F
    During the first service call the technician incorrectly diagnosed the problem. He said it was "definitely the furnace", and left the furnace turned off and in pieces pending the arrival of a replacement part. $110 service call fee. The next day the CO alarms went off again after running the water heater. They came back, and charged me $1,200 to install a $500 water heater that took two guys 90 minutes. That's over $200/hour for labor. They told me the replacement part for the furnace would arrive in 4 days. That was a month ago. I've called them 3 times in the last month to come put the furnace back together. The first time I scheduled an appointment. They no-showed. Two weeks later I scheduled another appointment. They no-showed again. I called a third time, and was told that they would call back to schedule an appointment. They did not call back, and a month later my furnace is still in pieces.
    - Matt D.
  • A
    When I called, the woman who answered the phone was very helpful. Their schedule was full for the day but when I explained that it was our only toilet and we couldn't use it, she fit us in their schedule as soon as possible. The plumber came and replaced the flange as well as bolts and wax ring. He was polite and did an excellent job. The price was very reasonable.
    - Thomi L.
  • B
    They didn't have availability for a week, but I scheduled the appointment and took the morning off work, then he never showed up and did not call or respond to calls. :Updated as of 4/7/17: They did call me back and she said she apologized for her oversight. She forgot to tell the plumber about the appointment. I rescheduled with them and will update once the work is done.
    - Elizabeth W.
  • A
    Mike was excellent! He called me back within an hour of leaving a message and was able to schedule the job for the next day. His work is quality and his responsiveness is exceptional. I will definitely be hiring Mike again for my upcoming projects.
    - Peter A.
  • A
    I have use Wayne's Plumbing on numerous occasions and just like all the other times I was very pleased with their work and professionalism. They had to get into the main drain and pull out lots debris that was stuck. He shared with my wife what was caught in there and suggested it would be best not to flush these types of items down the toilet. Wayne's Plumbing is also my first choice when I have any kind of plumbing needs.
    - Thomas H.
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Plumbers in South Portland

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