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Family Doctor reviews in South Portland

Real People ~ Real Reviews ~ Real Results

  • I was lied to about prices. Something that the doctor told me would cost me $45 and it ended up costing $178. Also, he suggested that I get a vaccination and 5 minutes before I got the vaccination, I called my insurance company. They said it was 100% covered and Martin's Point refused to give it to me unless I gave them an application fee of $60. When I walked out the door, I went to CVS Pharmacy, and I got a completely 100% covered same vaccination. Not only are they overpriced, if they could charge me for the air I breathe while I was there, they would. Grassmann reminded me of a gatekeeper. I had some issues but he did nothing for me except to refer me somewhere else. He did the same thing to my husband and we had different issues. If you can get an appointment with him, he would show up within 10 minutes of the appointment date. Trying to get an appointment was next to impossible. He is very personable. I finally did find one person that at least tried to help me, but it took me 10 months.
    - Marjorie W.
  • My husband I have gone back to Bowdoin Medical Group which is now part of Martin's Point. Very friendly and outgoing and willing to go the extra mile for making referrals. Vey pleased so far. They are open 6 days a week with convient hours.
    - Sheila N.
  • This was my 3rd visit in 2 years for the same reason. I felt like I was getting pushed off to the easiest answer or told to see yet another doctor, but none of them could tell me anything. There was not good communication between Family Practice and any of the others I saw. I spent a lot of money and got nowhere. I finally made a suggestion of possible cause and thus far, it seems to be the only thing that has made a difference. I don't think they really care to listen and problem-solve. They are looking for the easy answer.
    - Amy S.
  • My doctor is Christine Gates and I love her!  For me, she is everything I look for in a doctor.  She spends ample time with me to discuss my visit needs, she answers all of my questions, she is down to earth, knowledgeable, friendly and available.  What else can I say?  I have been seeing her for approximately five years, I believe.
    - KAREN H.
  • There was little or no wait to see my doctor, just enough time to fill out survey: A form given before appointment for patient to fill out asking for concerns to be discussed with doctor, any mediations that need to be refilled, etc.
    During the examination, my doctor used the form as a guide to my concerns and made notes and reminders on it for the me to take home.
    Medical information is computerized now, so when I discussed some medication I had taken in the past, my doctor had the information right there.
    I felt that I had the full attention of my doctor and the time she and I needed.
    - Barbara S.
  • It's been more than past couple of months that I have had a lot of back problem. I love the office. Everything is right there. They take you right away. You don't have to go to the hospital. They can do physical therapy. They can send you for an X-ray. I never really have to wait. She always calls me. She sends me the results of my tests. I never had a doctor who did that.

    - Melanie P.
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    - Jan F.
  • They are fine and I do not have any issues with them. They are prompt and professional. They were very good when they looked at me.
    - Judy M.
  • unknown
    - James S.
    - Sally C.
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Family Doctors in South Portland

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