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Recent Equipment Rental Reviews in Sebago

  • A
    Level Ramping Solutions
    It went very well.  He arrived at the time quoted and installed the ramp.  He did an Excellent Job!!!  I would recommend him to anyone who may need his services in the future.  He is very knowledgeable on what he is doing.
    - Paul K.
  • A
    APPLIANCE WAREHOUSE
    Over the years we have dealt primarily with Bob Chesley, the service manager and his service person, Tim (don't know his last name, unfortunately). We actually met Bob when we were building our house in 1997 and he worked for another appliance company. One call to the company that we had bought the appliances from, had to do with a front loading washing machine that would not drain and was filled with water and clothes. We were told by the place that we had purchased the machine that the service people could and quot;fit us inand quot; sometime the following week. The machine was still under warranty. The service center of this store was not affiliated with the showroom, meaning that you were a faceless caller to them. They could not have cared less about my issue. I called Bob at his new place of business and he was able to get someone out within two days and fix the problem. The problem being that I had washed a rug in the machine, the backing had disintegrated and plugged the pump. The fact that we had not purchased the machine from his was of no concern. When the hinges on our stove failed, later that year, I bypassed the place where we had bought the stove and went right to Bob at Appliance Warehouse. He not only had the hinges replaced within a few days, but when those hinges failed he talked to the manufacturer on our behalf, trying to figure out the problem. After another set of hinges failed we opted for a new stove. The problem was not with Appliance Warehouse, but the manufacturer of the stove. Once we had researched and found what we wanted, Bob got us the best price and had it installed within a week of ordering it. The same was true of the fridge that we replaced last October. Bob often comes on installation calls, he is professional, friendly and does not leave until everything is set and ready to go. He always remembers us when we call with a question or service need (maybe because we are pretty certain about what we want and a bit picky???). Which leads me to the quality of the service. One of my big peeves is when you have a service call and are told that they will arrive sometime within a 6 hour period. That does not happen with Appliance Warehouse. They schedule a time and they show up, if they are running late they will call and tell you that and offer to reschedule if you would prefer. We have always had the same service person, Tim. He is a master. We have never had anything that he can't fix with the exception of the hinges that were faulty. Once on a call for the stove, he noticed the sound coming from the spin cycle of the washer, much like the sound of a jet taking off, suggested that it was likely the bearings going bad. He advised us to be aware and think about considering a new machine as the cost of replacing the bearings on such an old machine might not be the best option. We did some research, found that he was right and were prepared when the thing finally died. He never pushed us to buy a new one or fix the old, just gave us the options and his opinion. He has always fixed the problem with the most effective and least expensive option available. Lastly, I would say that both Bob and Tim are just really nice people. They are easy to deal with, friendly and know their business. I can not recommend them or Appliance Warehouse more highly. You won't be disappointed.
    - Nancie B.
  • A
    APPLIANCE WAREHOUSE
    My year old Whirlpool refrigerator stopped cooling and making ice. There were ice crystals forming inside the freezer as a steady drip continued to flow inside. Of course, it was Labor Day. I called Lowe's, where I had purchased it, and reported the issue (it was under warranty). They scheduled service for Wednesday. On Tuesday, the company called and asked if they could come out immediately. I told them no one would be home, but if they could just come in, it would be fine with me! That was fine with them. Tim came out, identified the problem, fixed it (loose wire), cleaned out the freezer including defrosting it! I don't know about the price because of the service contract, but I do know they were flexible enough to allow entry without anyone home and that is terrific! I wish more companies did that.
    - Jennifer W.
  • A
    APPLIANCE WAREHOUSE
    The repairman checked out my washer and gave an estimate for repairs. He was honest in saying that buying a new washer would likely be more cost efficient. I went to Appliance Warehouse and bought a new washer there. I have bought several large appliances there in the past. The people at Appliance Warehouse are always friendly, helpful, and knowledgable.
    - Carla N.
  • D
    APPLIANCE WAREHOUSE
    He left without repairing or ordering a part that might be the problem on the fridge. It was covered under the 1 yr. warranty and he would have gotten paid but never did anything to fix it. He just didn't care. That serviceman is a reflection on Appliance Warehouse in Auburn and it's a very negative attitude to good service.
    - Jack S.
  • F
    HANDYMAN EQUIPMENT RENTAL
    We rented a floor sander that took both of us, 2 women, to lift. I couldn't return it by myself, so I called to have it picked up and paid the extra $20. The guy who picked it up gave me an attitude about the fact that I couldn't carry it down the stairs myself. We rented an auger, the gentleman who showed me how to use it acted like I wouldn't be able to handle it. We needed to extend our rental time, my partner called the store but the general manager didn't tell her they were closed the next day. We were rushing to get it back, called the store and asked the G.M. if he could wait 10 minutes after closing so we could get it back, otherwise we would be stuck with it until the following weekend, due to their hours. He said no, we offered to pay extra, he said we were trying to bribe him. I called a few days later and spoke with him. He was rude and nasty, and brought up the fact that they had to pick up the floor sander. He was being a male chauvinist.
    - Yvette P.
  • F
    Seacoast Scaffold & Equipment Corp
    Seacoast Scaffolding has been less than responsive to a request for pricing. I had my initial appointment rescheduled three times and each time I spoke with a person I was either passed off or given a story that seemed suspect. I received a phone call from Lincoln to reschedule an appointment due to the fact that Bryce was on a job site in NH for the day.  I called the office (In South Portland) back immediately...to my surprise Bryce answered the phone!   He passed the phone to Lincoln..Lincoln set up a time to meet with me. Lincoln did show up on time to look at the job site and said I would have my estimate within 24 hours.  I was initially impressed with the turn around time.....    but...I have been waiting....and waiting..and waiting... I have called twice and left two voice messages for Lincoln expressing my interest in the proposal for the rentals.... Today when I called I was told he was available...but after giving my name to whomever answered the phone...All of a sudden he happened to be busy and would get right back to me.  I have yet to hear back from him and do not expect that I ever will.  Apparently they do not need anymore business, so I suggest Angies list members look elsewhere.
    - Scott S.
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Equipment Rentals in Sebago

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