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Interior Design reviews in Saco

  • A
    Peacelady Painting
    I have hired PeaceLady Painting several times. I have always been extremely satisfied. She goes over and above what is expected. I have always been very pleased with the work she has done and I will definitely hire her again. I also would recommend her highly to anyone needing painting done.
    - Nancy A.
  • A
    Peacelady Painting
    Initially I had hired Peace Lady Painting to paint the walls of my master bathroom. I picked up the paint myself, which really wasn't necessary as she will buy the paint if you would like. Anyhow, to begin with she had to remove the towel racks and outlet covers. I also told her that I wanted to change the light fixture in the bathroom - it was really ugly. So, she asked me if I would like her to take care of that and I agreed whole heartedly. After she removed the light fixture, she quickly discovered that there was a code violation - when the builder built the condo, he simply cut a hole in the wall to pass the electrical wires through and did not put the wires inside an electric box, so she offered to go to the hardware store to purchase a box for it, installed the box and the light. As you can see from the photo, she did a beautiful job. The hole for the electric wires was narrow and long, so she had to improvise in order to make the electric box stable. I am extremely happy with the work that was done and although I offered to pay her for the additional work, she kindly said no. She is very professional, goes above and beyond and is well worth the price. Actually, I had gotten another estimate and that other estimate was $200 more than Peace Lady Painting. Way to go, Peace Lady.
    - Nancy A.
  • A
    Peacelady Painting
    Victoria was very prompt, professional and did a marvelous job. In fact, the garage door was left open while she painted and two people from our short street stopped to admire the work and asked for her business card. The estimate was reasonable and she did a marvelous job. You get what you pay for. Previously I had painting done inside the condo and I asked her to please purchase additional paint for me so that I can paint where the interior painters had "overlooked" some trim work. She also does interior painting. She was highly recommended by one of my neighbors. I highly recommend her and I will hire her again when I need more work to be done.
    - Nancy A.
  • A
    Peacelady Painting
    Great service. The Peacelady was prompt, efficient and handled herself in a very professional manner. She worked during very hot weather without air conditioning! Did excellent work! Friendly and cooperative, the Peacelady fulfilled all of our requests and even did a few extras (like cleaning our ceiling fan that we could not reach). Would highly recommend her to anyone looking for a painter in the Saco-Biddeford area and beyond. Thanks, Peacelady!
    - Anne Y.
  • D
    What it started off was to replace the counter tops and then it went form there and grew into a project we did do in the kitchen. It involves things like the countertop itself. We had a quartz countertops put in and it order to have that put in we had to have somebody come in that’s part of the crew doing the work and would laser their measure exactly because it’s a quartz, like a rock. So you can’t just come in and trim it like a board, it’s gotta come in exactly correct. That is what we started with and as we go along all these other stuff kept adding in so we were dealing initially with Home Depot and then when it came to other people that we needed, Home Depot was of no help what so ever. They wouldn’t even give us a recommendation of an electrician for example. I told them you guys are the ones in the business and I expect that as simple question to be able to answer.  We weren’t giving the information that we needed in order to properly account for this. We went to Angie’s and the Yellow Pages and that was ridiculous. That’s what I told Home Depot, you are the ones who know what is required and you can tell us from upfront because we don’t have the information and I had a long discussion went the store manager about all of that and he tried to explain away why they can’t do that. Initially we through us were getting the best price. We went in at the end of April and the dates kept shifting and when we could coordinate anything with the plumbers and the electrician etc and by then we had decided that we weren’t going to do the tile with them. As the project went on we got less and less impressed with them. Originally the day was supposed to be in the first part of May and however it ended up being on a very short notice at the end of May and as a result of that all the other problems we had started occur. I do feel that they charged more that was necessarily.
    - Stanley M.
  • A
    Casa Pro LLC
    Casa Pro workers were great. Always on time, worked hard all day and cleaned up before starting and at the end of each day. I was amazed with their professionalism and caring attitudes towards my home. They definitely take pride in their work and the outcome shows that.
    - Janice T.
  • F
    Peacelady Painting
    Victoria quoted and provided a contract to prep, patch, sand and paint all interior trim and doors for $2,090.00. When we agreed to the amount and were going to provide a deposit, she changed the amount to $3,090.00. We were disappointed but reluctantly agreed to move forward as she said it was a typing error. The day she was supposed to start (November 9), she texted me saying she needed a day to "process" the Presidential election results, she was too upset to work. I was surprised and thought it was unprofessional but said it was fine. What else was I going to say? I, too, was unhappy with Trump winning BUT would never call an employer to say I couldn't come to work because I was unhappy with an election result. The next day, when she arrived around 10:20am, she was unprepared and needed to go purchase paint - I had already told her prior to start we wanted Sherwin Williams "Alabaster", she said she used Benjamin Moore & would have it color matched. Before she left, we discussed the room she was to start in and I asked if she needed me to remove items from the closet (I didn't know if she would have time to get to the closet that day) and that was when she said she wasn't painting the interior closet trim/baseboards - it wasn't what she agreed to. I asked for clarification and stood in disbelief wondering how she thought she was only going to paint the outside closet trim but when you opened the door, it would show the trim/baseboard untouched/unpainted. This led her being very aggressive and hostile about how that wasn't in her "notes". She was adamant she didn't have it in her handwritten notes and I explained I had no idea what she did or didn't write down on a piece of paper and that I had only the contract which we agreed to go by. I referred her to the contract she sent me where it WAS included in writing. She got out her phone & looked for the contract she sent me, read it and became very condescending and angrily said she would "just eat it!" and started to leave. I explained that I wasn't happy with the fact that the job went up from $2,090 to $3,090 and now she wanted another $250 to do what we expected to have been done when we asked her for her bid. After listening to a 40 minute rant about what she had in her "notes", I tried to diffuse the situation by agreeing to pay for the additional 7-10 hours she felt it would be necessary to do the closets. Before the job (documented in texts) and when she was here, we specifically had asked if we should take the doors off because the hinges and knobs were brand new oil rubbed bronze and we did not want ANY paint on them. She told me she didn't paint with the doors off and to "trust her to do her job". I was too nervous about the knobs ($30 each set) so I removed all but one (see picture of the one we left to our garage) while she was here and she gave an attitude like I was being a worry wart and that I was being over the top by taking them off. Day 2 of the job - she was supposed to be here between 9-9:30. At 9:17, she texted she was having computer issues and would be along shortly. She showed up at 11:00 and mentioned how she got chatting with her neighbor. My daughter and I went out to volunteer at the Kennebunk Animal Shelter and then to drop off a box full of goodies for the Operation Christmas Shoebox at a local church. When we came back about 4pm it looked like Victoria had finished the bathroom and was working on the office. I was excited about putting washing everything and putting the bathroom back together and asked if she was done with the bathroom. She said she was. As I walked through, I noticed several things I was unhappy with. There were drip marks on the doors she tried to blame on original paint job (the doors are FACTORY FINISHED SPRAY with ZERO drip marks on ANY factory doors in our house!). There were trim paint splatters on the WALLS in many areas (so now WE had to paint the walls of both rooms she worked in), paint flecks on the linoleum and hardwood floors, paint ALL OVER THE NEW HINGES and the one doorknob left in place, and barely any patch work before she painted. The attached picture of the baseboard trim with the door stopper is an example of the trim work. I pointed out the hinges and she acted like I was exaggerating about the white paint on them. She kept saying "where, where?" She took her metal scraper and aggressively (clearly annoyed) started scraping the paint off the hinges. I asked her to stop because she was about to take off the oil rubbed bronze finish along with the paint. As I walked through the bathroom she said she had finished, I asked if she was going to "touch up" various areas and she asked "where?" I pointed out several trim drips & she took the metal scraper and aggressively picked off different areas I pointed out (see window photo). At this point, she was very defensive, agitated and annoyed that I was picking out areas of concern that should have been addressed and she didn't like it. At this point she was yelling and I was sick to my stomach, I told her I didn't think this was going to work out. I felt that our level of expectations was just too far apart. Victoria was not happy that she was being let go from her job and made it clear. She said that she had 12 hours on the job and would send my refund. I was calm the entire process and actually relieved that I stood my ground after dealing with such an aggressive personality. When Victoria left, my 12 year old daughter who had been downstairs the whole time, came up stairs crying saying she had been scared and didn't know what she was supposed to have done. The whole experience left us both shaken. After a week and no refund check, I sent Victoria a Text Message asking if she mailed it. She replied: No and that she would send a refund of $300 in 30 days. I responded it should be about $668 which is $1,200 deposit - $456 ($38/hr x 12hrs) - $76 (2 cans of paint) = $668 and could she send me an invoice on how she got to $300. She replied: I could, but I won't be bullied by you another minute!". I have attempted to reach her again by Text Messages and by email. At this point, I believe she has blocked me. I have tried to let her know that she could have 30 days to pay us the $668 as long as she committed in writing that she would because she indicated she already spent the money. A week later, I received a check from her for $328. She said she was keeping $300 as a 10% "cancellation" fee she charges all customers. I texted her saying that was unacceptable. I said we didn't cancel the job, she was fired for poor quality workmanship and attitude. Furthermore, her contract says nothing about a "cancellation fee". She made this up to try to use it as an excuse to keep our money. I attempted BBB before small claims court in hopes we could resolve this before it came to that. However, judging from Victoria's response to the complaint I filed, I see that I am not dealing with a person who is mentally stable. She lied about our interactions (I have text messages & emails to confirm what I have said, my daughter as witness to her aggressiveness and anger, plenty of photos to serve as proof of the lack of quality of work) and lied about pretty much everything she wrote. Undoubtedly, Victoria will dispute and lie in her response to this and I will be unable to dispute her lies as I don't believe I can respond further here. The attached pictures should speak for themselves. In her response to my BBB complaint, she claims "I believe Caren Smith hired me to fire me. I believe she ( & her husband ) is a Trump supporter and are out to sabatage my business". She and I have had a few discussions about Trump and she knows FULL well my disdain for him and how upset I was with this election. She knows I did NOT vote for Trump so I have no idea where this is coming from. I did not hire her to fire her - that is a ridiculous statement. All we want is the refund we are due. She also said "There were 2 other projects started in her home that she said contractor's were not "doing it right" and she had to let them go." I have NEVER fired ANYONE from a job until now, NOR filed a complaint, NOR given negative feedback on any businesses. At this point, I am having to file a complaint with Small Claims Court to see if I can get the remaining deposit balance of $668 (we have not cashed the $328 check). This whole process makes us sick to our stomachs. We feel this is the only thing we can do to get our refund back and to help prevent others from having to go through our experience. We are very saddened that we have been forced to take this approach , especially over the holidays just because someone is being spiteful and vindictive. Photos: Drip marks on doors (there weren't drip marks BEFORE, they were factory finished sprayed with no drips), paint on NEW hinges & door latch she attempted to scrape with metal scraper & soft sanding block, paint all along left side of window, paint on door knob (I didn't remove this knob because it went out to garage & I was leaving & she didn't want me to remove knobs - thankfully, I removed all others before she started), woodwork that she did NOT patch before painting, baseboard that was finished poorly, etc. There are more photos but there is only a 10 photo limit.
    - Caren S.
  • A
    LR Higgins Inc
    It went great. We started these projects in anticipation of possibly having to sell the house after my mom fell. Shortly thereafter she was diagnosed with cancer and was doing many test and then chemo. They were accommodating of our difficult schedule and very kind and considerate. House was cleaner when they left than when they started. The work they did as additional work while they were there was priced very fairly.
    - Patricia A G.
  • F
    Marshall Home Pros
    The provider did no any work.  The provider exchanged emails with me and kept postponing the work.  I had to initiate most communication and request for the work to be scheduled.  The last time I exchanged emails with Jarad was on 01/06/2016.  On 01/06, Jarad indicated that Devin might be available sometime this week but has made no attempts to reschedule.  I contacted Angie's list to request a refund as it has now been 1 month since I purchased the roof maintenance deal.  In fact, I had additional work I wanted them to quote on and given their lack of response and professionalism, I now have no interest in having them do any work me...
    - Miguel O.
  • B
    Casa Pro LLC

    As the work began we quickly noticed that there were other issues with the house that needed to be addressed namely, significant rotten band joist where the old slider was which required detaching the deck from outside of the house, repair and reattaching.  Once that issue was resolved, they found 2 additional issues which required additional repair work not foreseeable including installation of multiple LVL beams and electrical wiring cleanup.  Casa Pro?s crew was professional, thoughtful, maintained cleanliness when possible and very competent; they took pride in the quality of work.  

    There were 2 exceptions though, the initial title guy was not particularly clean and did not appear very concerned about preserving the integrity of the electrical heated floor which resulted in the flooring having to be redone.  The electrician seem to want to do as little as possible and ultimately left without completing the work with light switch dimmers which caused me to have to complete the work I paid for him to perform?  Nate however, was extremely professional and fair when dealing with the unforeseeable.

    The one recommendation I would have for Nate and Casa Pro would be to be more responsive to your clients through phone calls and e-mails.  This wasn?t a problem during the remodel activity.  However, we did have this issue early on and even now we have additional work we?d like them to do and get scheduled but it can be weeks before we get a return phone call.    Knowing first-hand the quality of work they do, it?s understandable that they are busy.  But potentially alienating motivated clients by not communicating doesn?t seem to be a wise business decision.  I would recommend Casa Pro and plan to continue to use their services in the future.

    - Miguel O.
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Home Interior Contractors in Saco

Companies below are listed in alphabetical order.

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  • 1992

    386 Main St
    BIDDEFORD, Maine
  • 1treehouse

    3204 Twinberry Cv
    Austin, Texas
  • 4Pro Painters

    69 Washngton St #5
    Newburyport, Massachusetts