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Transmission Service reviews in Portland

  • A
    The kind of good service I get from Lex Connection makes me feel like I'm back in the 1950's. These people are friendly, helpful, professional and most important honest. They take good care of me and my Toyotas. Thank you Kevin.
    - Bruce S.
  • A
    NorthEast Transmission Inc
    The job went well...hit a few snags and took a little longer then they and us thought it wold...but they kept us in the loop on everything going on, and to be fair a couple of the snags were weather related due to 2 nor'easter back to back so understandable that they closed for the days, and one was a faulty part, but that happens in the mechanic world...but overall the price was more then fair, the customer service was great, they stayed withing the quote they gave me so it would be fair to say I would definitely go through them again and highly recommend them if you want good work at a reasonable price
    - Scott H.
  • A
    I made an appointment in person on a Monday, but they could not fit me in until 4 days later. After leaving my car there at 7:30 a.m. on Thursday, I phoned them at 2 p.m. and was told it was and quot;on the liftand quot; and they'd get back to me. When I phoned again 2 hours later, I was instructed to and quot;call back tomorrow and ask for Ryan.and quot; Around 9:30 a.m. on Friday I phoned and spoke with Ryan, who asked, and quot;what exactly is wrongand quot; with the car. My response was that it was no longer shifting smoothly into and out of and quot;Driveand quot;, and that I wanted to have the car checked out before the problem got worse. (I had explained this when I set up the appointment, so Ryan's emphasis here was on the word, and quot;exactly.and quot; Evidently he couldn't find much wrong.) I phoned back 5 hours later to see if they were done with the car (and if I would have it to use over the weekend). Yes, it was done. They had looked the transmission over, and taken the car out for a couple of test drives. Yet they couldn't find anything wrong with it. I was told, and quot;The transmission seems to be performing as one would expect from a car with 140,000 miles on it.and quot; My response was, and quot;Well, it seems that you've spent quite a while working on my car; what do I owe you?and quot; The answer, and quot;Nothing. Just come by any time and pick it up.and quot; Their checking my transmission was for free!
    Regarding my scores above: My low and quot;responsivenessand quot; score is because New England Transmission NEVER phoned me about my car. Each phone call was from me to them (even when they said they would call). On the other hand, honesty goes a long way with me, and I would rather have an unresponsive honest mechanic than a responsive dishonest one. (Although they did not, they could easily have charged me for the hours they spent checking over my car.) My advice: If you have work done at New England Transmission in South Portland, Maine, be prepared to initiate all follow-up phone calls yourself. It is too early to know if I should rank them as competent. For example, if my transmission and quot;gave outand quot; tomorrow, I might conclude that they should have seen this coming. For this reason, I suspend judgment on the quality of their work (although I'll revise this review accordingly if my transmission's symptoms worsen soon). For now (other than regarding their lack of responsiveness), I only have positive things to say about New England Transmission.

    - Carl R.
  • A
    Once upon a time I walked out of Walmart to find a giant puddle of transmission fluid under my van.
    I called Kimball?s Garage in South Portland and told them I needed a new transmission and I?d have my vehicle towed over.
    A few hours later I got a call from Kimballs, it went like this.
    Kimball?s Garage: Your van?s ready, it?s going to be $35.
    Me: Um this is eDee I have the Windstar with the transmission issue.
    Kimball?s Garage: Yup, looks like someone may have flushed your transmission and didn?t put the cap on correctly.
    Now put this into prospective. I TOLD Kimball?s I needed a new transmission, I was expecting to pay big bucks for it. They could have charged me for a new transmission and I would have never been the wiser, but they didn?t. Kimball?s was honest.
    From now and for always I will take all our vehicles to Kimball?s Garage in South Portland, ME.
    - eDee B.
  • A
    Phil's Foreign Auto
    See above plus on time and exactly within estimate. This is the top auto shop of a y we have used.
    - LEE-ANN H.
  • A
    It was really easy. The people were really nice. Everything went really well.
    - Michael L.
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Transmission Shops in Portland

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