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Daycare Center reviews in Portland

  • A
    It has been absolutely phenomenal. They are kind, very experienced, knowledgeable and very communicative with parents. They are more than just a day care, they are more of a school with lesson plans and everyone in the facility has master degrees in early child hood development. I would highly recommend them.
    - Anastasia N.
  • A
    Sasha Shunk Childcare
    She’s good. We pay $225 a week. She has a great place. It’s a small in-home daycare but it’s accredited. They take field trips which is great especially for our child. Meals are included which is a hug help. She has employees and they have 12 kids maximum so there’s always 2-3 employees there. She’s very experienced and organized.
    - Theodore W.
  • A
    My husband and I moved to the area this summer had heard good things about the Toddle Inn in South Portland.  My daughter has now been attending day care part time for 6 months and we are VERY happy with the care that she receives each day.  She is smiling when we leave her and when we pick her up (sometimes even gives us a fight about going home :)).  Her care-takers have all been working at this location for many years which provides us with a lot of confidence and we can tell that our daughter has bonded with them over this short period of time.  We would recommend the Toddle Inn to other parents looking for child care in the Portland area.
    - Chad H.
  • D
    I give R.O.O.T.S a D rating.  The only reason I do not rate it an F is because we had a good experience with our daughters care givers.  However, we had an awful experience with the owners.  They run multiple businesses and they appear to be spread too thin.  There is incredibly high turn over among the staff.  In the first eight months we were at R.O.O.T.S. eight people quit.  Six people have quit in the last two months.  In the 13 months we were at R.O.O.T.S. there were almost no new supplies, books, or toys added to the rooms.  There are virtually no supplies or fun play structures on the playground.  When the we had high heat in July of 2011 the owner brought two fans into the infant room that looked like they came from a flea market in Calcutta.  When I asked her to buy a new fan for the room she propped in up on a chair with the cord hanging down.  At that point most of the infants in the room were capable of pulling the fan down on themselves.  R.O.O.T.S. has some homemade high chairs in one rooms.  I found my daughter standing in one of the chairs when I arrived at the end of the day.  The chair did not have a crotch strap with buckles.  The chairs in the room were not up to code.  A new staff member who is a veteran early childhood educator told us that all of the kids in our daughters room were bored because there was so little to do.  We left for a new center that doesn't cost much more than R.O.O.T.S.  On our daughters third day at the school, I saw the director unpacking thousands of dollars worth of new toys.  You will never see this at R.O.O.T.S.  Take you money, but more importantly, take your child and go some place else.
    If you are serious about attending R.O.O.T.S. you should call D.H.H.S. to check the status of their license.  They are currently under investigation for multiple safety violations.
    - PAMELA K.
  • F
    We had numerous issues with ROOTS over the past year; we meet with management countless times in an effort to correct these issues. We frequently got promises from management that changes would be made, but we didn't see adequate results.  Our issues with ROOTS included: failure to adhere to state approved caregiver to child ratios; extremely high staff turnover rates; lack of timely communication from management; unclean and old toys; unsafe facilities; poor and lack of adequate child supervision.

    The staff members who cared for our daughter at ROOTS were good, but the lack of leadership, support, and training compromised their ability to create a safe and consistent environment for the children in their care.

    The issue that prompted the immediate removal of our daughter from ROOTS was that she was found by a ROOTS parent alone on the sidewalk outside of the center.  Our 17 month old daughter had left the play yard through an open gate and her caregiver did not notice.

    ROOTS is an unsafe and poorly run center.  The center's poor management, high staff turnover rate, and blatant disregard for the safety of the children their care should result in them closing their doors permanently.
    - Laura O.
  • A
    My 3 month old son just started here. They allowed me to tour and do a few mornings of daycare before we dove in full-time. It can be a little hectic sometimes (as all daycare centers are) so I've had a tough time figuring out the administrative logisitcs, but so far so good.
    - Lauren E.
  • F
    Kids World of Willard Beach
    Initially we were very pleased with our experience and our two year old son seemed very happy at Kids' World. However, after about four weeks he became increasingly anxious and upset about having to go to this day care. (He attended another day care for two years with no incidents and only left because he aged out.) We spoke to the providers to see if they knew of what might be going on and were told that our son was having trouble adjusting to the no physical contact rule and was having to be reprimanded frequently during the day. We were assured that he was not aggressive or mean, but simply liked to hug, touch, and play-wrestle with the other kids and that was not allowed in their setting. We agreed 100% with them that our son had to follow the rules at day care, but we were hoping to find a solution to him being so upset at drop-off. It was extremely stressful for everyone and was only getting worse. They promised to keep an eye on it and offer him more hugs/affection during the day (which they had not been doing according to them up to that point). The following week the provider attended a seminar about raising boys and decided to loosen the no-contact rules because the speakers encouraged letting boys "play." Evidently it helps them learn boundaries, build relationships, and grow physically since that is how they are "hard-wired." After a week or so of this approach, we were told by our providers that our son was doing great and even the other boys were positively responding to the new approach. However, our son continued to get more and more upset about having to go do day care. He would cry and beg for us not to take him every single morning and was anxious over the weekends about the impending week. We asked our providers repeatedly if something was going on but kept getting the response that everything was fine and he was doing great as soon as we left. We trusted them and continued to encourage our son to focus on having fun. We thought it was maybe a bad case of separation anxiety. Then, there was an incident that really concerned us that happened at drop off. When we arrived, the providers directed my son to the downstairs play area to play with the other boys. We walked him downstairs and immediately the "older boys" (my son was placed with the three and four year olds) began yelling at my son and telling him that they didn't want him there. Kids will be kids, but we were concerned that no adult was supervising the group. Over the next couple of weeks, various things happened that led us to believe that this is not the type of day care center that we wanted our child in. To name a few: The providers never learned our first names, they told our son that I (his mom) would be really angry and disappointed that he had wet his pants (he was 2!), the providers called him a pee-pee pants for wetting his pants, my son said that the providers "yell a lot", and we were often told that they weren't sure if our son napped or not because they don't check on the kids during quiet time. The last straw was when my son started having potty accidents three and four times a day only at day care but never at home or on the weekends. He said that he hid in the bathroom from the older boys and he said that the older boys hit him. When we addressed this issue with the provider, there was no immediate response. When my son continued to tell us that he was being hit, we decided to pull him out because he was just too upset and we were going on month four. We very politely gave our two week notice. Here was their written response to our questioning of the possibility of hitting: "I need to assure you that your son has never been hit by X or any boy here. Your son is the aggressor and always has been since he started. The reason I allowed wrestling was because he continued to hit, punch & tackle. It is sad that he will be leaving without developing his 'team' skills and learning about life long friendships. I think if you ask your son who hits here..... his answer might be 'me'!" Our son had been there for four months when this was sent home (stuffed in the bottom of his bag with no verbal communication about it being in there) and there was absolutely NO report or discussion about his behavior prior to this EVER. We were never told that he had been doing this. Day in and day out we got nothing but "great day" reports. If he had been doing these things, we would have addressed it IMMEDIATELY. I was furious that after all the stressful mornings and tearful goodbyes that we weren't more informed that other things were happening. There was a complete lack of communication and what felt like a retaliation because we pulled him out. After getting that letter, we paid our two weeks but did not send our son back again. In response to taking him out, we got the following email: Dear "Mom", 1. The reason I wrote on his story on his last visit was because of your husbands hostile and inappropriate and wrong comments to me. He said on arrival, pointing his finger in my face "Your son is petrified of X and you are to keep him away from X!" There no questions asked and no room for me to discuss the situation. Your son also rambled about X and others hitting him! That statement is a lie! Your son has never been hit at daycare, he is in fact the aggressor and always has been. I assumed that you knew that and that is why I attend the Boys to Men session at the Downtown Public Library. I was search for the correct way to continue to integrate your son into our current group. X would not hurt a fly! He is the most gentle boy I have ever met in my life. He graciously shares anything he brings to care and I have always described him has a gentle giant. Accusing X was totally not correct, but coming from your son it was not unexpected. 2. We have never had a problem with your son being himself. The other provider and I both agreed that he was a little boy that was being raised without boundaries. In todays liberal society we have had children in the past that are just being raised differently. It is not what we would do, but we also feel that it is a parents choice, how they choose to raise their children. With that said, we try and do the best with who we accept. Your son is not a bad kid! And in time, we would have been just fine. (the key is "in time") 3. Your son is a great manipulator and really enjoys being a bit naughty. What I mean by this is that he likes to cry and act like he is sad, he loves to stand in the window, his face completely contorted, red, mouth wide open, mouthing something. However, as soon as the car drives away, he turns to us and wants to know what we are doing. I ask him almost everyday "Why do you do that why do you make your dad feel bad?" And everyday I hear the same answer, "Because I like it!" 4. Parents on Board. I guess what I should have said from day one. Could you please hold him accountable, could you tell him to stop that behavior (when being dropped off and picked up), It is not acceptable. But that never seemed to be an option. We (Kids World) were perceived to be the problem. And our kids were the problem and not your son. 5. Your son likes attention wether it is negative or positive. Back to the day I had our boys apologize for shouting "Do not wreck our castle!" It has a history. He loves to plow through just about anything that someone is doing or working on (block castles, lego projects, snowmen). It is just your son. If you read the story from that day you would see that the boys built a new Lego skate board park, they spent an hour doing it. Your son asked if he could go down stairs and get something, I said yes. An hour later we all went down, the Lego park was smashed and all the pieces strewn, we still have not found them all. You can ask your son about the Skate Park, he proudly said "I crashed it!" 6. We both like your son! If you were a regular family with regular jobs, your son would continue down the road of learning to be the best boy he can be. He would have good friends and he would have some bumps along the way. It is life and sometimes life is hard. You will also learn as you continue to parent that other kids are not the bad guys. We have awesome kids, they have grown up together and spend a lot of time outside of daycare with each other. They have play-dates and sleep-overs, they take swim lessons together, and sled and skate on the weekends. We spend alot of time with our families and their children outside of daycare. 7. In closing I hope that you both know that we did the best we could and wanted the best for your son. We are more than happy to have him this week and will act as if nothing was different. If anyone was to ask me I would have said "Your son likes daycare and enjoys the entire day" But I like seeing the best in every child! They grow and change and it all passes by far to fast! From, The Provider This email is beyond unprofessional. My biggest issue is that have four months worth of daily reports that don't mention ANY of this and then we were accused of not holding our son accountable, of being liberal parents, of not being a regular family(??!!), of not setting any boundaries, and only perceiving them as the problem. We were never hostile and even consulted our previous day care providers about ways to help our son adjust. However, the provider made it very clear that it was an exclusive group and our son never stood a chance of fitting in. Since then, we have moved him to a new day care and he is doing GREAT. We gave all of this info to our new day care and they report there's no truth to it. To summarize, I cannot express enough how terrible this day care experience was for us. I would not recommend Kids World.
    - Steve G.
  • A
    Caring and knowledgeable staff, no TV in infant room. Lots of playmates means lots of chances to learn social skills but also lots of chances to pick up the latest bug going around. (Staff does a good job keeping things clean but sneezes happen...!)
    - Christopher M.
  • A
    The staff seems very conscientious and caring. My infant son goes there and the women taking care of him are very loving and I feel like he is getting enough attention. My pre-schooler loves going there and the woman who runs that program is very in-tune with the kids. All of the staff are friendly and competent.
    - Karen Z.
  • A
    Southwest Childcare Early Learning Center
    - Talia T.
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Daycare Centers in Portland

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