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Recent Appliance Repair Reviews in Owls Head

  • D
    Poor customer service. My parent's purchased a washer and dryer a couple years back, and felt good because they were supporting local business. They recently had an issue with our dryer vent, so they called to schedule a repair visit. Thye were told this was too small of a repair to warrant a repair visit. They told them to fix it themselves. They are an older couple, and moving the dryer is difficult - so they called back asking to schedule service at any price. The receptionist again said they do not offer service for repairs this small, and did not have any suggestions for what to do. She then hung up.
    - Dina G.
  • A
    Upright Building Services
    The installation went very well and the kitchen looks fantastic. As with remodels you always hit glitches, and Fred is great about engineering a way around prospective problems. He thinks about what he is doing and the outcome.  We were returning home from Florida and Fred worked a 15 hour day to have it all done for us. He is not the cheapest guy in town, but his integrity and quality of work are worth a premium.
    - Don D.
  • A
    Johnson Appliance Service
    He just told me the problem over the phone. He told me what to do. I did it, fixed the problem and dishwasher has been running ever since. No charge
    - Keith H.
  • A
    Sears Appliance Repair
    They were very good. Their responsiveness was very good. They were there when they said they would be. There was one guy and he was excellent. As a matter of fact while he was there, I asked him about a microwave whether it was worth getting fixed. He basically told me that I would pay this to get it repaired and told me that I just could buy another one. That was nice. I appreciated the honesty.
    - Diane S.
  • A
    Went well.  Just a few minutes time to deliver and carry machine to my basement.  The free delivery service  was hired by Agren, not owned. by Agren, nor were the driver or helper employed by Agren.  The men that brought the machine didn't know how to attach it or take all the packing off.  I had to remove some of the packing and call someone to come &  attach the hoses. But it wasn't very costly.   The men who delivered the machine were very polite  & careful carrying the machine down the steps.  It was a snowy day.
    - Maxine S.
  • A
    Steve's Appliance Service & Sales Inc
    A great company to buy products from and the service is outstanding.  They have appliances and furniture.  They're customer friendly and quick to respond.  They're also very helpful and trusting.
    - Debbie R.
  • A
    Macleod's Furniture Store
    I bought a radio shack thing from a radio shack dealer and they had repaired it previously. They were good. They plugged my washing machine in, which was unplugged to make it work, for $45 in April whereas some other service provider wanted to charge me $200. They were also here in the year 2006 for repairing my refrigerator. They were here twice for two refrigerators of which one had a problem with the door. I was very pleased with their service then. They were not only good but their price was good as well. I pulled my washing machine. There was a latch to the front loader and the lock was buzzing as the little piece of plastic broke. The part cost so much because I could not buy it without buying a $150 block of cement that goes at the bottom of the washing machine. They said that they were more than happy to order the part but it was not worth it which was very honest. I ended up buying a brand new washing machine in a sale from another vendor but not from them because the prices were too high. You just can't beat their appliance repair, though. They gave me a good advice. I would definitely use them in the future.
    - BETH B.
  • A
    I was taken aback by the cost of the part for my Sears Range. I had priced it through Sears at about $70. Ray's cost was $120+ I figured that repairmen always get parts at wholesale cost and mark them up as part of their profit but I thought that mark-up was high.
    - Terri H.
  • A
    I had been looking at and pricing appliances for a kitchen remodel, and when we went to Browns I got expert advice and pricing better than the Lowes or Home Depot right down the road. They even offer a "contractor discount" if you buy 3 or more appliances at once. We ordered the appliances on the spot even though we were not sure when we could take delivery. They happily held the items until we were ready (at no charge to us). When they came to deliver, the electrician still had to bring the power up from the basement to the new location for the range to they gave us two different power cords- a 3 and 4 prong so we would be sure to have the right one. (yup- the power cords were added free!). When we had some trouble with the dishwasher a few months back they came out. Turns out the plumber had installed something wrong. It was a very simple fix (but not one we could have figured out from the owners manual). The work was covered under the warranty and it was no trouble at all. Overall it has been a wonderful, hassle-free experience. I highly recommend Browns.
    - Adrienne B.
  • A
    Called for servive, came when promised. Will return with needed part. No charge for second call. Pay when work is completed.
    - Arnold H.
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Appliance Services in Owls Head

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