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Recent Fireplace Repair Reviews in North Monmouth

  • A
    Eastern Chimney
    Mark and his team did a fantastic job! They were prompt , efficient, good natured, and did great work for a VERY fair price. I highly recommend Eastern Chimney!
    - COLIN C.
  • A
    DON'S CHIMNEY CARE & STOVE SHOP
    Excellent, they helped me pick the right stove for my home and were more than accomodating for my needs to get the job done.  Very polite profession crew and the folks at the store are great to work with.  Would definitely work with them again and highly recomend them for anyone with stove or chimney needs.  I have them coming back this summer to clean the chimney.
    - Dale B.
  • A
    Buy the Fire
    They gave me an extra warranty so I had two years on my warranty. I bought a demo stove. They were very friendly and gave me alot of information. They had the answers to my questions and were very informative.
    - velver v.
  • A
    Wyman's Stove Services
    Couldn"t  be happier with Matthew's work... not very often you meet a man that is that knowlegable about his trade, not to mention that he was there when he said he would be there.  I will definitly call on him in the future!!!
    - Mark N.
  • A
    DON'S CHIMNEY CARE & STOVE SHOP
    We made the decision to go back to having a wood stove and the folks at Don's were great, they helped us figure out what size stove we needed and showed us some options and went over and above to list the pros and cons of each option.  Then they came out to our home to make sure they had everything estimated out to the exact price which included a new liner to make our chimney safe.  They did run into a couple snags that we expected would make the final price go up AND IT DIDN'T - Don's Stove Shop only charged us what they estimated despite the extra work they had to do.  They stayed late to get the job done and cleaned up like they weren't there.  It was truly a pleasure doing business with such great people, will definitely do business with them again and would highly recomend for anyone with stove/chimney needs.
    - Dale B.
  • A
    Evergreen Home & Hearth - Ells
    I'm very happy with my experience with EverGreen.  Everyone I dealt with was helpful, knowledgeable and extremely courteous.  Jeremiah in the Ellsworth showroom answered all my questions, listened to my concerns and researched my particular installation very carefully.  In doing so, he was able to steer me away from my first choice, a wood stove installed in front of the parlor fireplace of my 1880 home.  I was reluctant to change my mind, but he patiently explained how any stove would get too hot for the surrounding antique woodwork of the Victorian mantel.  After a few days reconsidering, I went with his recommendation, a small insert which cost substantially less than the Jotul I'd set my heart on.  On the big day, Tom and Mike drove 2 hours from Ellsworth to Eastport.  They arrived around 10:30, calling from Machias to give me a heads-up.  They did a great job solving the inevitable problems of working on an old house, cleaned the chimney, got up on the (very high, very steep) roof to install the liner, manhandled the heavy insert around in the uneven old fireplace until it pleased my critical eye, and unloaded and stacked a pallet (about a ton) of wood-product "bricks" on my porch.  At the end of a very long day, they even moved my huge gas grill off the porch and down into the cellar for me!  They were friendly, polite, informative (answering my endless questions and concerns), patient and incredibly obliging!  Long after darkness had fallen, they cleaned up all the packaging material and debris, vacuumed my living room, cleaned up the yard, waved goodbye and drove the 2 hours back to Ellsworth.  I honestly don't know what more any customer could expect in the way of service and satisfaction.  Thank you so much, EverGreen, for my lovely new fireplace!  I am using it with pleasure everyday and already planning to put a gas version of that Jotul in an upstairs bedroom!
    - Sandy S.
  • A
    Rocky's Stove Shoppe
    The folks at Rocky's Stove Shoppe are friendly, informative and professional. They helped us choose an appropriate stove after we had narrowed the field of options to Jotul and Vermont Castings. We opted for the Jotul Castine after hearing some compelling reasons to do so. The stove was delivered at the scheduled time, and the installation crew was cheerful and professional. One small hiccup occured initally when we discovered that the stove's exhaust height was too tall for the existing hearth's thimble hole. A quick trip to the local hardware store for a couple bricks and some mortar alleviated this issue. The crew punched a new hole in the hearth, re-bricked the previous hole, cleaned the chimney, and installed the new stove without having to reschedule the installation. The work looks great and I'm very satisfied with the job that was done. The crew walked me through the initial setup and break-in of the stove, and answered all of my questions in detail. The installation took a little longer than expected (due to the need for a new thimble location at the hearth), but they stayed to ensure the job was done thoroughly and correctly.
    - Matthew K.
  • A
    Northern Lights Hearth and Sports Inc
    Needed to find the correct part to repair my wood stove. The staff person was very knowledgeable about wood stoves, knew exactly the part I needed and had it in stock. We have dealt with them in the past and have always had a positive experience. Excellent store.
    - Sylvia O.
  • D
    Woodmans Forge and Fireplace
    I purchased a Lopi Leyden pellet stove from Woodman?s Forge and Fireplace in Sanbornville, NH, in late 2010.  Since, I?ve recommend Woodman?s Forge to any number of people, including a stranger I met at Lowe?s who mentioned he was looking for a couple of stoves.  I told him to avoid the low-quality ones at Lowe?s and instead go to Woodman?s Forge.  So, nothing but positive word of mouth from me for three years.  I?d guess they got at least one or two sales out of that?on top of my $4,450.47 purchase. Then my stove starts to act up.  I purchased a new auger motor from Woodman?s, as the old one seemed to have gone bad. When the problem persisted after I spent the $84 for the new auger motor, I called them and told them I need them to have a look.  I described the issue to 2-3 different people in detail and even mentioned that I suspect the lower auger bushing was going bad?the owner denies I ever said anything about the bushing.  They sent a tech out who checks things out and says the sound I was hearing was probably due to the new motor I installed not being mated properly with the auger.  He said he could replace the entire auger, if I wanted, but that he didn't have with him the bushing I had told them I thought was the issue.  We decided to wait and see if what he?d done would work, as I supposed replacing the auger (at considerable expense for time and parts) wouldn't make sense, if the bushing was really the issue.  He left with both of us noting that the noise that had prompted my call had abated somewhat, but not gone away entirely. I ran the stove into the evening.  I woke up at 4:00 AM to the sound of the stove making the same groaning noise as before I spent the $255 ($85 per hour) for the tech to come on Monday.  I called Woodman?s.  They say they can come out today, but that I?ll have to pay for a separate service call.  I said I didn?t think I should have to pay 100%, since they basically ignored my indications that the bushing was the issue by coming on Monday without a replacement for it.  The person with whom I spoke said he?d talk to ?the powers that be? to see if he could get at least his two hours travel time covered by Woodman?s.  He calls back an hour later to say, ?No deal.  Do you still want me to come out today?? I asked to talk to the person who made this decision.  The tech said he was away, but he?d speak with him and he or this person would call me back.  The tech calls back another hour later and says, "No deal."  I related the above details to him about my loyalty and many referrals to them.  He said he understood and didn't agree with the decision of his superior (turns out it was the owner?Jim Tully), but he had no power to change things.  I hang up and call the store to complain and ask that this "power that may be" call me so I can tell him/her first-hand that this is not good business.  The owner finally calls back after a few hours and says, "Sorry, can?t help you."  I explained he?d be losing not just my future business, but that of all the people I WOULD have referred to his store, had he treated me right.  He said, essentially, ?Go to it.?  So, I?m going for it, starting with this review. I?m now going to steer all I can away from Woodman?s Forge now?in all ways I possibly can.  Avoid Woodman?s Forge in Wakefield, NH, or you could end up in my situation. By the way, I called another servicer to look at my stove.  Within five minutes of opening it up he told me the lower auger bushing was seizing on the auger and preventing it from rotating freely.  Wish I?d thought of that!
    - Jason L.
  • D
    Brent Harlow Designer/Builder
    Hard to connect with Brent.  Many phone calls back and forth with long periods of no contact.  Finally no contact at all.
    - Kimberly B.
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Fireplace Contractors in North Monmouth

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