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Find Top-Rated Kittery Auto Shops

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Recent Auto Shop Reviews in Kittery

  • A
    My daughter was in an accident while here visiting us. She needed work done on her car immediately and Bump and Grind was totally responsive to all her needs. That includes coordinating electrical work as part of the repair, securing her a rental vehicle, and working with her very obnoxious insurance company. She was completely overwhelmed by the service, kindness, and courtesy she was given. A +!
    - James K.
  • A
    Auto Transport - United Freight Of America
    I was very pleased with the entire operation from the pre-planning to the prompt pick up and timely delivery. Everyone was very friendly and professional. I had great confidence that my car would be treated the way a classic car should be and I was not disappointed. I would deffinately use this company again and highly recommend anyone to use them.
    - Russell B.
  • A
    Executive Auto Shippers LLC
    The process was very smooth.  The staff understood that I had never had a car shipped before and provided all the details on the phone and in an email.  They have followed up with me since the transport to make sure I was satisfied.  Great job!
    - Elizabeth A.
  • F
    Safelite AutoGlass
    the repair failed. i inquired about the "warranty" when the work was done. when the repair fell out, i called a found that the "warranty" was they would be happy to sell me a new windshield. thanks, but no thanks. i'll go elsewhere.
    - b c.
  • F
    Royalty Automotive Service
    Owner was very unprofessional and down right RUDE. He quoted me over $500.00 in replacement parts for both front brake calipers. He also quoted me 3-5 hours of labor, which in truth is only a 90 minute job TOPS from start to finish. I informed him that Quirk Chevrolet and Advance Auto was only charging $155.00 for the original parts for both sides. He got verbally angry acted all insulted and told me to do it myself and take it some place else. He told me that he had to make a living. Mark (owner) gets beyond defensive and overly aggressive, verbally rude when he was questioned by me on his pricing. I told him that I would be by to pick up my car in the afternoon. Upon my arrival he had placed my car keys under the wipers on the outside. If I had not arrived at that specific time there would have been more issues since within 5 minutes the sky's opened up and it down poured, which would have destroyed the only remote stater key fob that I had. Mind you, I own a Cadillac Escalade and it cost over $200.00 to replace the remote starter key fob. DO NOT ALLOW him to service your car or truck. There are many good honest mechanics out there, please spend the time to find the one to work on your car or truck. Royalty is not the place.
    - Edward L.
  • F
    Car guyz auto recyclers
    Signed a contract for a car they had for sale, and for them to repair car in 10 days. Going on 2 months now and they blocked my phone number. Now i am out a car and 3500. Looking for a lawyer now to get my money back,
    - Richard D.
  • F
    We purchased a 2013 Hyundai Veloster from Honda barn last fall it was a certified used car within six month’s we had to have the engine overhaul, replace the brakes, replaced the front struts, changed the transmission sencer and today we had to change the front wheel bearings. For a a1 used car you sure sold us a piece of junk
    - John S.
  • A
    Sullivan Tire and Auto Service
    Sullivan Tire Derry was very responsive, took my car in right away and gave me a ride home. No waiting around, no nonsense, no trying to upsell me a bunch of stuff. A few hours later I got a call, they had located the problem and fixed it fast, then came to my home to pick me up to get my car. They also rotated my tires and did not charge me. The total price was reasonable and they fixed the problem. These guys are terrific. I will be bringing them all my business now. A++++++++++++++++
    - KM G.
  • A
    Mirror Image Automotive LLC
    Extremely professional, great communication and they were able to schedule our work in a way that was very convenient to our family. I would HIGHLY recommend them and definitely would use them again!
    - Kate A.
  • A
    I have owned and operated three of my own businesses - all people drive. I understand the importance of quality marketing and public relations. Without it, businesses don't survive. Twice within the last year, I reached out via telephone to VIP on Hooksett Road in Manchester. Both times I was treated with rudeness by one of the reps, informing me that there would be a two days wait to get my oil changed. I had to ask if they could recommend another place to go. One would think that there wouldn't be a second thought about referring a customer to a sister business. I was finally told to try VIP Bedford, and I am glad I did. Upon calling, I was told I could be scheduled within two hours. I could feel their kindness and their smile though the phone! Upon arrival, I was greeted with the same demeanor and was immediately attended to at the counter by Emily. We walked to my truck together and gathered the mileage, and then returned to complete the check-in. Five minutes after sitting in the waiting area, VIP Staff member Joe introduced himself and offered to get me some coffee at no charge, and all the while struck up some small talk like I was a member of his family. Five minutes after that, a mechanic entered showing my my air filter and asking if I wanted it replaced (no extra service charge other than the cost of the filter). Five minutes after that Emily called me to the counter and informed me my truck service was complete. This included a no-charge tire rotation. Same exact service the second time I returned. I am a shopper always searching for the best bargain, but this is one stop that I won't have to worry about in the future. I couldn't be more satisfied. Five stars is not an award, but rather a declaration to a customer that good is not good enough, and only excellence will do! Congratulations VIP Bedford! Keep All five of your stars are shining brightly! Keep smiling!
    - David E.
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Auto Shops in Kittery

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