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Landscaping reviews in Kennebunk

  • F
    We tried contacting Steve repeatedly. (Daily for two weeks). Left messages every time. he never returned our calls. We were pleased with tree trimming but because of his dishonesty we cannot recommend his services.
    - Maria D.
  • A
    Solari Property Care & Excavation LLC.
    Solari does a great job! They are very thorough and professional, and very responsive to communication/requests. Their service is so reliable and reasonably priced that I recommended them to my neighbors.
    - Audrey G.
  • A
    Tibbetts Landscaping
    Beautifully. All work was done on schedule. Tim made sure property was broom swept at the end of the day. He did all he said he would do. Knowledgeable and easy to work with. I recommend this company highly.
    - Lois M.
  • A
    Solari Property Care & Excavation LLC.
    Brandon is fantastic!  He is very responsive to any inquiries or requests, always flexible with scheduling, and we have been very happy and satisfied with all of his services - not once has he disappointed us.  His fees are very reasonable, he and his staff are always professional and friendly.  We can certainly recommend Brandon for anything!!!
    - Lisa H.
  • B
    Roberto's Affordable Landscaping
    Though I suspect the final price is somewhat fair, it was $1,000 more than what we shook hands on, and $1,500 more than Roberto's original quote. He told me about the price increases as the job was ongoing. ��Also, we spoke about how the work was to be done, and I wrote out what we agreed; however, the plan was not followed. ��After the asphalt was removed, Roberto was supposed to put landscape cloth over the leveled dirt, slate dust over the landscape cloth, and bricks over the cloth. ��I don't know if he ever used landscape cloth over the leveled dirt, but I do know that he put the bricks directly over the slate dust. ��When I questioned him about this, he told me that he had been in business several years and had always done the bricks directly on the slate dust, though he admitted that this was his first experience with wet-struck brick pavers. ��When I reminded him of what he had agreed to do, and showed him what I had written out, he claimed a misunderstanding.
    �� �� ��Roberto's guys did not finish putting in the "Pavermate polymeric sand" in the little spaces between the laid bricks and left a half of a used bag for me so I could finish the job. ��They said they couldn't finish because I had watered the lawn early that morning. ��I had never been instructed not to do so (and I wonder what they would have said if it had rained during the night). ��Roberto claimed that a half a bag would be enough for me because they had only used two bags in total. ��I found three empty bags of polymeric sand in my trash barrel. ��I also found a few empty drink containers in my flower garden and brick dust all over the bulkhead (and elsewhere -- their clean-up left a lot to be desired). ��I put in some garden soil and grass seed in the spaces left between the patio and the lawn, and removed the bleached white rocks they edged a portion of where the patio meets my house (we had not agreed on bleached stones and they didn't use enough to finish the edging). ��I replaced them with natural stones.
    �� �� ��If you decide to use Roberto, please make sure to get a very detailed quote and proposal in writing from him. ��I did not, and I think that things would have gone better if he were the one who wrote out what we had agreed upon.��
    �� �� ����
    - Alexzandra D.
  • A
    J K Macleod Landscaping

    Their work has always been outstanding.  They always meet or exceed my expectations and are extremely professional.  I cannot say enough positive things about John and his team.  I recommend them highly.

    - Dave R.
  • A
    DB Tree
    Derek M Boucher is the owner and licensed arborist. Very efficient and professional.  They did a beautiful job trimming the tree. Price is very reasonable.  Would highly recommend them to anyone.
    - Jim T.
  • F
    the cost was double what was quoted, the design changed to match what the landscaper wanted, the grout started falling out almost immediately between the stones, the lawn did not grow in well and after months of UN-returned phone calls he showed up to collect his money. he discounted the amount due and said he would hydro seed the lawn again in the spring because the coverage was so spotty, agreed to re grout the patio and repair it.
    we waited all summer no re-grouting of the patio. no re hydro seeding and  no return phone calls.
    - Charles P.
  • B
    Bartlett Tree Experts

    We had used Bartlett Tree for our Mosquito control for a couple years without issue. However this summer we noticed that several of our trees had grown large knots that seemed to be harming them. We called Bartlett and scheduled an appointment for a tree inspection and estimate. The estimator (Mr. Lindsay) came to our house, showing up 30 minutes early, surprising my wife in the shower. He retreated to his vehicle so she could make herself presentable, and proceeded to inspect the tree in question. Mr. Lindsay seemed quite knowledgeable and was courteous and easy to get along with. He told us what he thought was going on with our tree and a few days later emailed us an estimate/treatment plan for the tree. I responded with a  couple questions via email. After a week, I hadn't heard from him so I called his office and was told he doesn't respond to email and that the person who answered the phone would leave a message for him. He called a day later to answer my questions and we signed the estimate and returned it to him. The work was to take place next spring as that was the best time to treat the bugs that were eating our tree. However a few weeks later we found a few more trees that seemed similarly affected, so we called him back and requested he come back out. He did return, half an hour late for his appointment this time, and looked at the new trees. At the end of the appointment he had taken a couple samples to bring back with him to get a better idea of what was going on and would produce a new estimate to include . Then we waited. After two weeks I tried calling again and got a machine which I left a message on. After two more weeks I called again and spoke with a pleasant receptionist that said she would leave a message for him and get back to us. It has now been a month and we haven't had a call or email from Mr. Lindsay or his office. We have started looking for another company to do the work. Since we have not heard anything we can only assume they either do not want the work or that since they have a signed estimate they don't have to worry about customer service any more.

    UPDATE 11/12/13: Apparently the way to reach this provider is to write a negative review on Angie's List. The day after the original review was posted I received a phone call from Mr. Lindsay saying he wanted to look into what happened. After that we received an updated proposal with a discounted price, and the turnaround time was very quick. While the work is still not supposed to take place until the spring it was very nice to have good customer service and a discount. For that reason I am changing my above grade a little, but will not make a final grade adjustment until the work is finished in the spring.

    Update 05/2015: We have since used Bartlett a few times for pest control, tree care and limb trimming. Since the above reviews their customer service has been good and we have had no other issues. They have been timely and responsive and the work has been good quality. While not the least expensive provider of these services, the prices are not outrageous. We have signed estimates for more services in 2015. Thank you Bartlett for proving that our initial experience was not the norm!

    - Matthew F.
  • A
    Kevins Small Engine and Lawn Tractor Service
    I like the promptness of the service. They are very fair. He did a lot of work for me for the money he didn’t charge me. He also called back to follow up about a week afterward. He has excellent pricing, quality of work, responsiveness, punctuality and professionalism.
    - Cheryl W.
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Landscaping Companies in Kennebunk

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