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Find Top-Rated Kennebunk Bug Or Animal Control

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Bug Control reviews in Kennebunk

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  • Mark returned my call within ten minutes of my calling the office to ask for an estimate. He came to look at our property and provide recommendation and estimate three days later. He advised it would probably be two weeks or so before they would be able to perform the requested work but the owner called the next day to advise they would spray three days later. First spray was performed professionally and quickly. I expect the remaining three sprays will be done in the same manner. Thank you!
    - Joanna B.
  • Ron was excellent to work with. He was extremely professional and thorough in his assessment in what I needed to prevent reoccurrence of rodents and other problems such as carpenter ants and yellow jackets. I would definitely recommend him and rate him as an expert in his field.
    - Stephen V.
  • We had used Bartlett Tree for our Mosquito control for a couple years without issue. However this summer we noticed that several of our trees had grown large knots that seemed to be harming them. We called Bartlett and scheduled an appointment for a tree inspection and estimate. The estimator (Mr. Lindsay) came to our house, showing up 30 minutes early, surprising my wife in the shower. He retreated to his vehicle so she could make herself presentable, and proceeded to inspect the tree in question. Mr. Lindsay seemed quite knowledgeable and was courteous and easy to get along with. He told us what he thought was going on with our tree and a few days later emailed us an estimate/treatment plan for the tree. I responded with a  couple questions via email. After a week, I hadn't heard from him so I called his office and was told he doesn't respond to email and that the person who answered the phone would leave a message for him. He called a day later to answer my questions and we signed the estimate and returned it to him. The work was to take place next spring as that was the best time to treat the bugs that were eating our tree. However a few weeks later we found a few more trees that seemed similarly affected, so we called him back and requested he come back out. He did return, half an hour late for his appointment this time, and looked at the new trees. At the end of the appointment he had taken a couple samples to bring back with him to get a better idea of what was going on and would produce a new estimate to include . Then we waited. After two weeks I tried calling again and got a machine which I left a message on. After two more weeks I called again and spoke with a pleasant receptionist that said she would leave a message for him and get back to us. It has now been a month and we haven't had a call or email from Mr. Lindsay or his office. We have started looking for another company to do the work. Since we have not heard anything we can only assume they either do not want the work or that since they have a signed estimate they don't have to worry about customer service any more.

    UPDATE 11/12/13: Apparently the way to reach this provider is to write a negative review on Angie's List. The day after the original review was posted I received a phone call from Mr. Lindsay saying he wanted to look into what happened. After that we received an updated proposal with a discounted price, and the turnaround time was very quick. While the work is still not supposed to take place until the spring it was very nice to have good customer service and a discount. For that reason I am changing my above grade a little, but will not make a final grade adjustment until the work is finished in the spring.

    Update 05/2015: We have since used Bartlett a few times for pest control, tree care and limb trimming. Since the above reviews their customer service has been good and we have had no other issues. They have been timely and responsive and the work has been good quality. While not the least expensive provider of these services, the prices are not outrageous. We have signed estimates for more services in 2015. Thank you Bartlett for proving that our initial experience was not the norm!

    - Matthew F.
  • No sign of any mice since the work was done ---- with a warranty to return if the mice come back this season---customer service has been 5 stars
    - George D.
  • unknown
    - Lindsay C.
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    - Jennifer H.
  • They did a very good job. They're awesome. I've used them before. I would recommend them.
    - Debra H.
  • Process was great.  Expectations were well communicated and there were no surprises.  POM was able to work around our schedule and delivered a finish product on time and on budget.
    - Paul T.
  • We have used them for 10 years. Their punctuality is perfect. They warranty the work also. They will come back and do it again if you see any ants.
    - Katherine S.
  • y and e
    - Laura V.
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Bug Or Animal Control in Kennebunk

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