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Recent Hurricane Shutters Reviews in Hollis Center

  • F
    When they refused to break out the estimate for me I told them that we would have to go with another company. I was shocked by an email that I received from Cassidy: Here are quotes from her email to show you word for word how they treat potential customers.   "We must say that it has seemed clear from the beginning that you had no intention of hiring us." "It is worth noting that we do not do itemized pricing for several reasons. It is not just because of competitors and dishonest customers that this policy is enforced; it is in large part because we consider itemized pricing to be a bit dishonest." I had asked them to bid on my unit  ONLY so I could share the cost with the other residents to see who would be interested in buying film, shutters or replacement windows. I own one unit out of 250 and at no time did I state I was on was on the Board or was representing the development in any way. I was researching all options for hurricane protection for a group of residents that were interested in getting them approved. We were looking for ball park costs to see who would and would not be interested. Other companies had no issue doing this and were very happy to help. Others even offered group discounts with out us even asking. This is what they accused me of doing in writing. They have also slandered me to the condo management  and association and I will probably have to seek legal council against their  behavior and comments. "Also, it has come to our attention that when you first contacted us you stated you were the acting as an authorized agent for all 250 condominium units in your building. At that time we contacted the acting management company to confirm that shutters were allowed in your condo and to check on any requirements for your building. We were notified that you were not an authorized agent and that there was serious doubt that you had the credentials and licenses necessary to be instated as an authorized agent. We were told by the management company to be very wary of anyone presenting themselves as an authorized agent. We are still not exactly sure how you represent the condo? Now they are stating that they are going to continue with this behavior in order to secure a sale. The board members are my friends and neighbors and to continue to make me look bad to get a sale is the most unprofessional thing any company can do. "We did contact the management company and we will be contacting the agent in charge of your condo tomorrow. We also plan to contact the board members that are elected, so that we can explain the predicament that we were put in and offer our services. . We hope that the elected board members will be willing to hear us out and offer us a fair chance at a proposal. " I hope this gives other customers an idea of how this company treats potential customers and the lengths they would stretch the truth to get a sale.  I would never buy from them.
    - Steven R.
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Storm Shutter Installation in Hollis Center

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