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Appliance Repair reviews in Hampden

  • A

    I have had Penobscot Appliance Repair fix my appliances for years. Most recently Mark and Ethan arrived on time (as always) to look at a Kitchenaid dishwasher that I purchased in 2014, had installed in the fall, and it never really worked right. I bought it at Lowes. Their repair person came out twice and actually I think made the problem worse. When I called him the third time, he never returned my call. So - fed up with that guy I called Mark and figured I would just pay for the repair myself. Quickly he and Ethan identified the problem - the tub is warped. The product is defective and needs to be returned/replaced. Finally - an answer! Thank you so much!

    - Jennifer V.
  • A
    I was hesitant to get a repair person- I attempted to fix the problem with my washer on my own, and I am proud to say that I did replace the motor coupler correctly-however my washer was still not functioning properly and I had no idea what else to do. When I spoke to Mark on the phone, he was pleasant-he even attempted to troubleshoot the issue with me over the phone. He made time to come out to my house later the same day and he showed up on time. After determining the other issue with the washer (the transmission) he promptlly found the part I needed, came back the following day to fix it and did not charge me an additional service fee to actually do the repair since his first visit was all of about 15 min long. Mark was super professional but also personable. I have small children and I am always weary about having anyone come into my home (that is why I used Angie's list), but I felt very comfortable with this service provider and would absolutely call them again and recommend them to anyone I know. RELIABLE, FAIR, TRUSTWORTHY & GENERALLY A NICE GUY~~ Thank you Penobscot Appliance Repair and Mark Buzzell
    - amy b.
  • B
    - Francis H.
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Appliance Services in Hampden

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