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Cleaning reviews in Gray

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  • The associate (Justin) was on time and was very personable. He did a good job on much of the carpet but there were a couple of stains left. To be fair, the carpet was very dirty and he did get several stains out, but as it dried a couple of the stains did come back. It looked very good when it was still wet and he left. It was only the next day that I saw some stains reappearing. I was surprised at how quickly he finished the job. There was no follow up call to check on my satisfaction.
    - Heidi N.
  • We called to schedule a window cleaning and they were booked out 2 weeks so we were scheduled for a cleaning today.  They called yesterday and told me they were canceling because the forecast called for rain.  Now, I had been keeping an eye on the weather all week so I knew that the weather for today was going to be a perfectly sunny day.  I told the person on the phone that I don't know where she was getting her forecast from but the weather was going to be perfect so to please come because I have been waiting 2 weeks for this appointment and I have other projects waiting on the window cleaning.  In fact, I looked up the weather while I was on the phone and confirmed perfect weather so to please come.  She said she would get back to me and that is the last I heard from them.  I called yesterday afternoon again and left a message to please call back for an arrival time today.  No response. Of course today is a perfectly sunny day so I called and left a message again this morning with urgency.  Again no response.  I call and left 2 more messages again today and no response.  Not sure what kind of business they are running but I have prepaid for this project and still have dirty windows. 
    - Laura C.
  • I've been using Pro-Clean for about a year to clean my home every other week.  At each visit, they clean the main floor of the house, and they clean the upstairs bedrooms and bathrooms every other visit.  I have been consistently pleased with the job Shawna and Josh have done.  They're pleasant, fast and thorough.  They're also very flexible when it comes to scheduling conflicts.
    I wouldn't hesitate to recommend this company.
    - Noreen V.
  • Perfect, the cleaners were personable and efficient. They finished in less than the 4 hours, but it was okay because they got it all done. I would definitely recommend them to others and use them again.
    - Casey D.
  • Excellent Job!!! I had used a Home Depot carpet cleaner and it came out ok.. Wouldn't use that again. All the stains are gone!

    The carpet looks new!! I had heard good report about them so I gave them a try and so glad I did.. Highly recommended!!

    Kathy


    - Kathryn K.
  • Did fantastic job. They got out stains previous carpet cleaners could not. Jeff had a great personality, arrived as scheduled and went the extra mile! Price very reasonable. Would highly recommend their services!
    - Deborah P.
  • First couple of visits went well, then downhill.  Not sure my floors have ever been washed by these folks (only used a few months to give a chance!) and I've had to complain about very obvious cobwebs and dirt in corners.  It's a very cursory job and not worth it for what I paid.
    - Donna R.
  • N/A. No contact back. Waste of time
    - Jim R.
  • unknown
    - Noreen V.
  • Absolutely horrible, I ended up seeing a doctor over the stress this company created.
    - Kathryn S.
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Cleaners in Gray

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