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Find Top-Rated Freeport Home Cleaning Services

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House Cleaning reviews in Freeport

Real People ~ Real Reviews ~ Real Results

  • The owner came out to meet with me prior to cleaning. She presented that they go above and beyond, and if they see a dirty window, even though they don’t normally “do” windows, of course they would clean it, and if I was ever dissatisfied with any of their work, to let them know, and they would correct it. She had told me on the phone that it is just her and a woman that has worked with her for years, and that no one with tattoos and piercings would be coming. Imagine my surprise to meet her employee, who has a tear drop tattoo on her face, and this last time she also brought a man along with her They cleaned on four separate occasions over two months, and after giving feedback around the low quality of work (untouched oven, streaky / foggy floors, grease on the backsplash of the stove, and a few other things) there was no improvement. The glass doors on the shower had stripes of calcium build up, crevasses in all of the bathrooms continued to have grime, and from the wet mopping they insisted on doing, a buildup began at the edges and corners of the floors. The last time they were here they pulled the toilet paper holder out of the wall and did not let us know. They were constantly in a rush, and with two of them “cleaning” for 1.25 hours they charged a disproportionately high amount. They are not professional, and do the bare minimum.
    - Candace R.
  • We've been using Green Clean since just before the birth of our first child, so three years now. In that time we have only had two different "team leads"--meaning someone you know and trust always shows up for your cleaning. The team lead will train other people in your home and occasionally there may be an absence, but the fill-in person is always someone who has been to your home with your regular team lead before. Again, a substitute is rare.

    We love coming home to a sparkling house. We've never been able to get our slate floor looking as good as the Green Clean teams does. The Green Clean teams are fast, efficient, and effective--all that without chemicals! Even when our current team leader and I overlap and chat for a few minutes, she's cleaning the whole time. She's also shared tips with us and is very proactive about touching up things that aren't covered in regular service, just as an occasional extra or freebie (like washing a wall or baseboard). They also have a very flexible program where you can add things on a la carte as needed. For example, we rarely use a guest shower so don't want to pay for it to be cleaned every week, but add it in occasionally.

    For two years we were on a bi-weekly schedule, but with a toddler and two dogs we realized weekly suited us better and it is so worth the investment in sanity and family time! We could never get things to Green Clean's level in the same amount of time. In addition, when we had some personal challenges this year, the cleaning was appreciated so much. It really helped us feel calmer and more collected when dealing with big life events that were beyond control. They've also been very responsive and understanding when we've needed to move or cancel a cleaning.

    We value and trust this service and feel very fortunate that they were the first cleaners we ever tried!
    - Noah D.
  • As per previous instructions, team worked thoroughly and professionally to do K, mudroom, DR, LR, 2BR, 1.5 baths. Always have same team leader, and 2-3 people each time. Company uses non-toxic cleansers. Good communication with team, main office, and homeowner. Friendly staff. Responsive to requests
    - Elizabeth P.
  • Well...Client well informed and really brough me into the process of understanding not only what they do but pointing out to me things I would have not seen and how they can fix it.
    Also, he asked many questions that I appreciated to understand any further needs around cleaning and offered great ideas.
    - Melissa B.
  • She is consistent, reliable, punctual, thorough and thinks ahead.  For example, when she knows ahead of time that she will be out of town, she informs all of her clients and reschedules to the clients’ needs, convenience and schedules.  There are no “surprises.”      Colleen is cheerful and open to client requests for particular cleaning products.
    - RALPH H.
  • Joe (the owner) is a delight to talk to and deal with. Very professional. Cleaning crews always show up on-time, and are very friendly. Anytime we find and issue and raise it, apologies are offered and the problem is addressed successfully at the next visit. This isn't our first cleaning company, but we likely won't have to switch again as these guys are as good as it gets.
    - Daniel P.
  • It went very well, overall. I received an rough estimate by email at first, then she came to my home and provided a firm estimate based on my specific requests. She tailors her business to be "a la carte." The first time Mrs. McGuire's service came, the owner came with an assistant and they both worked for about 3 hours for $80 total, which was an extremely good value. The second time they came, the assistant came on her own and knew exactly what to do. I paid $70 for 3 hours of her time and will likely continue on a twice a month or monthly basis, just to feel caught up. She uses environmentally friendly products and is quite willing to adapt to the customer's needs. Very pleasant demeanor and easy to reach either by phone or email.
    - Elizabeth P.
  • Team was amazing, very accommodating and didn't miss a spot. Plus the house smelled amazing! They need to bottle that formula, I've never seen my sink so clean.
    - Nicole W.
  • I called several times and never received a response. Don't waste your time.
    - Kate E.
  • They do a fantastic job.  They are personable, fun, caring and always work very hard.
    - Carolyn L.
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Home Cleaning Services in Freeport

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