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Car Inspection reviews in Castine

  • A
    VIP PARTS TIRES & SVC
    All work done on time, for estimated (fair) price, and VERY professionally!   Very high quality work throughout - "done right".  (Example: When replacing wheels, mechanic took the time and trouble to wire-brush rust/dirt off rims before mounting or balancing tires.   When remounting wheels, took the trouble to use torque-limiting extension for proper, even tightening of wheel lugs.   NO EXTRA CHARGE for any of this - this is the company's NORMAL standard for work!)
    - Shepard G.
  • A
    Ace Tire & Auto Svc
    I've been using them for several years. The service is good. Their prices are fair. They are absolutely professional.
    - Laton E.
  • A
    BJ's Automotive Diagnostic Center Inc
    Come to find out, the ball joint was gone, which was causing excess tire wear. BJ's informed me of the situation and I had the service performed. Excellent Shop, plus they transported me to work while service being done.
    - Jim L.
  • A
    Double K Auto Sales
    Service the same day is great.  It took about 90 minutes and most of that was waiting for the new rotors to be delivered.
    - Bill R.
  • A
    Winthrop Auto Repair
    It's only been a week, but the repair seems to be holding just fine. While the appaearance of the facility leaves a little to be desired, I found the staff to be very polite and helpful. I believe the price for this repair at the local Nissan dealership would have been much higher. I was definitely satisfied and will give them another shot in the future.
    - Tom B.
  • A
    BOBS AUTO REPAIR
    Bob has been servicing our vehicles for 4 years and is always honest, timely, reasonably priced, and knowlegeable, Can't recommend his shop any more highly. If he can't do it (like replace a transmission) he will recommend someone who can.
    - barbara m.
  • A
    Bridge Tire & Auto
    They were prompt and courteous. My car looks good and they didn't damage it. I plan to use them again.
    - George B.
  • A
    Patterson Auto Body
    I've used Jim for over two decades and there isn't an auto technician I would trust more with my collection of vehicles. He has provided me with an array of impeccable auto services over the years, and I strongly recommend his skill to others.
    - Aurelie T.
  • C
    HUNT'S CARCARE CTR
    I would avoid that place like the plague. I can't go in there to get an inspection or an oil change without them finding something else dramatically wrong with my poor vehicle that needs to be worked on right away. . Mysteriously after my last oil change about a month later I had pieces of the caps from the A/C tubing going through my antifreeze overflow container into my water pump and getting lodged there, which blew up my water pump. Mysteriously these caps jumped off of these lines and got underneath a screwed down tight lid on my antifreeze overflow. I took it to my mechanic and told him that I didn't know what happened to it. He came back and told me that there were pieces of the cap in my water pump. I only have two options on how they got there. My car is always locked and in the garage, so it's not like vandals came and somehow got into my locked car, open my hood, and did all of this to it or somebody thought it was going to produce some work for them. I don't know this for a fact and I'm totally making conjecture and everything else, but based on my experiences with them I won't go back there ever again for anything. I will drive another 15 miles for an inspection and I will never let them under the hood of my car again. I went in for an oil change because they could usually get me in within 30 minutes and I don't like to bother my mechanic with it because he's so busy with other things. I went in there, got my oil changed, and then a month later I'm dead on the side of the road. My engine was overheated and I had to be towed home for 35 miles. I had it towed to my mechanic and he called me to let me know what was wrong, but how the caps got in there is a mystery. I know my mechanic didn't lie to me because he has never lied to me in 12 years, so I can't help but think that the only other people that were ever under the hood of my truck are the ones that keep telling me that things are going to be a big problem. I can't help to jump to that conclusion because I always tell them no. Nobody has been under my hood without having my keys. Somebody had to have access to it to do it and it wasn't just a prank somebody pulled. I can't prove it, but based on some of the other stuff that they tried to do I can't be too sure. They apparently have a reputation for constantly trying to add on to their ticket which they try to do every time I come in. I then take it to my mechanic and he says it doesn't need it. I can't go back to them anymore because I just can't trust them. They responded to my needs pretty good, but they just tried to make it worse.
    - Sheila B.
  • F
    ACAR
    Called Al's Certified Auto repair..which advertised quality service at a fair price .. we needed a starter replacement..they were not willing to give any guesstimate over the phone but was willing to look at it the next day..so we had it towed in and dropped off...received a call the next day and was told it would cost 580.00 for the repair..shocked at the cost I asked why so high and was told the starter alone was over 312.00 but it had a lifetime parts warranty and diagnostics and labor came to a total of 580.00...believing them I agreed..shortly later I decided to call a few auto parts stores and found out there are only three different available type starters for my vehicle.. one for 152.00. One for 169.00 and a premium starter for 194.00 all came with a full lifetime warranty..having recently moved here I decided to call our previous mechanic and explained the situation..I was told it takes less than an hr to replace the starter because of its location and two bolt installation and diagnosing the problem was less than 15 mins time at the very most and unless the starter was gold plated they were excessively marking up the parts cost....well I called the repair shop and asked him where he was getting this starter and wouldn't you know..they got the starter from one of the places I called and he admitted to marking up the part but only after I caught him in this blatant lie... But even after this I asked why I was being charged so much for labor... again more lies..over 53.00 to diagnose it and then another 1 and half hrs to install it at a labor rate of 100hr... plus a shop fee of 28.57 again excessive for a shop fee...These guys were really milking me for whatever they thought they could get...live and learn I guess but I did write a local review...and shortly after this I received a call from the owner Al....I explained my concerns and he agreed to lower the cost but only if I agreed to remove a review that I had immediately posted after speaking with his desk clerk....the owner claimed that he charges more because he gives his customers a 3yr labor warranty and uses only the finest parts.. he lowered my repair bill by 250.00 and said he would leave the premium starter in and continued to try and justify the excessive costs with more smoke and mirrors....I agreed to remove the review which I did being a man of my word and paid the shop....in short and in all absolute honesty this shop has a predatory business model that cannot be denied ...and all the smoke and mirrors in the universe cannot disguise that... he gets his parts from the same place everyone else does..Auto parts stores and he gets a big discount..a small mark up is expected but not over double the cost... and if I wanted to purchase a labor warranty for an additional 250.00 on a starter that only cost 152.00 and already has a lifetime warranty I would of preferred to be asked......he also again lied because the lowest cost starter was installed not the premium starter..we checked it..it was indeed a remanufactured starter for 152.00 retail cost. We have since spoke with other neighbors and friends and found a reputable repair shop who actually offers quality service at a fair price and whenever we drive by Al's certified Auto repair and his always almost empty parking lot we thank god we found out early on about this dishonest, corrupt little shop of horrors. Stay far away...and warn others... afterwards we read some local reviews and this place has got quite a reputation for its customer satisfaction rating...never again !!!
    - Dan T.
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Car Inspectors in Castine

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