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Recent Child Day Care Reviews in Cape Neddick

  • F
    I would like to state that prior to my son attending Imprints, he had been in mine and my husband's care solely, without any other interaction with children his own age. Also, when my husband and I initially met with Maria, the director, we were introduced to entirely different teachers for our son, so he had no idea who the two teachers were in his classroom on his first day. Our paper work was "lost" after meeting with them and I had to make a phone call and remind them that we were "promised" a spot for the fall.  My son started school there on a Monday and by Wednesday we had removed him from their care. The director and her two secretaries were in the lobby at the time of my arrival to pick him up on his first day. As I walked in, the director opens up a conversation with me by saying "I need a history on your child. Where was he before he came here?" I responded that I was a stay at home mother and that he had been with me. She then proceeded to tell me that she had been viewing him through the window of the classroom and that, after only 8 hours of him being in their care, she had diagnosed him with ADHD, sensory issues and that my husband and I should probably be looking into his diet because he falls down a lot. She then went on to say that she wasn't sure that they could "handle" him at their facility because he opens doors and just runs away from his teachers; that he would do much better with a smaller classroom ratio (their child to teacher classroom ratio was 6-1, which i consider quite small) or one-on-one care due to his hyperactivity disorder. I was immediately taken aback, and appalled that she did not even have the common courtesy of explaining to me her concerns, however invalidated, in a private space. There were other parents picking up their children, and other teachers and kids walking around while she had this conversation with me.  The following day, my husband who was concerned about the way that our son, and myself, were treated, came in to the facility with me to discuss what exactly the director meant by her diagnosis and whether or not she would be willing to work with him. After picking our son up at his room, we asked her, quite politely, if we could speak to her in private. Instead of taking us to an empty classroom, we followed her into, what I can only assume was her office because there were boxes of papers and filing cabinets surrounding us; it was so cramped we were forced to have a stand up conversation no more than three feet from each other, while each of us took turns holding our son because we were afraid to put him down.. It was hardly private at all considering the fact that she couldn't even close the door behind her, so her secretary could hear every bit of the conversation that we were having. Upon my husband's questioning, she went back on everything that she said to me the day before, stating that she "just meant that we should be asking [our] pediatrician about the possibility that he had ADHD and the fact that he falls down a lot" but that they couldn't help him; she was convinced and firm that she would not be willing to work with my son. We sent him to school that following Wednesday and by Friday, I had found a new daycare for him to attend (which I would like to add he has flourished while being at the last two months and the classroom ratio is the same). My husband called Imprints and spoke with Maria after our leaving the facility. Since she was the one forfeiting our contract, he asked if that meant we could at least retain half of our deposit back; she could keep one half for the three days of care but the rest would go back to us. She agreed, however we did not receive a check back from the school for another three weeks.
    - Karenelise M.
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Day Cares in Cape Neddick

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