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Hvac Repair reviews in Buxton

Real People ~ Real Reviews ~ Real Results

  • Libby heating picked up on first call and was able to service our furnace that afternoon. He was prompt, prepared, knowledgeable, professional yet down to earth. He got our furnace back running and fixed a heating zone that previously wasn't working. This was all done in an hour and his price was honest & fair. I look forward to using him in the future and would recommend him to anyone in the area - you won't be disappointed!
    - Traci G.
  • This was a two-visit process.  Visit #1 was the initial consult was with Mike McDonald himself.  He was punctual, personable, and answered all of my questions. 

    However, he's a busy guy, so for visit #2, he sent two of his employees to come and do the actual work on my home (Mike had notified me in advance that he would be sending out two of his people to come and do the work).  They arrived a bit late, which wasn't a big deal, and they did call to notify me of the delay.

    The work was done in a timely manner.  However, when I received the bill, there was a discrepancy on what I was quoted by Mike himself and what appeared on the invoice I received on the date of the service.  Rather than put his employees in an uncomfortable situation, I paid the bill at the time of service.  I then contacted Mike directly and he was great, he reviewed the invoice I received and what I had been quoted initially and made the adjustment promptly.

    It is refreshing in today's service/repair industry to find someone who runs their business with integrity, keeps his word, and responds to customers promptly.  I recommend Mike McDonald and will continue to utilize his services in the future. Thank you!


    - G C.
  • No issues. They came when they said they would; performed the work in a timely manner; worked straight through the day with a minimum interruption to our lives. They worked in all weather and cleaned up in a satisfactory manner. I would not hesitate to recommend this company to anyone.
    - judith c.
  • We were pleased to welcome Donny from Pine State to help us out today. He was pleasant, on time and slipped on a pair of booties right away. After asking if he could address any specific concerns, he set right to work on our gas furnace. On his trips out to his truck, we appreciated his good humor when our small dog tried to boss him around. After he was finished, he brought us down to let us know about what he did, answer our questions and had us take a look at some additional touches he did for us.
     
    He noticed that we have our house on the market, so he wrote up a service report and posted it by the furnace for all to see. He also did us a huge favor (myself especially) by labeling all of our shut off valves (for gas and water) This would be incredibly important should we need to rush down and shut things off in a hurry!  He even took the time to answer an additional question my husband had about a plumbing issue. He called a plumbing colleague on the spot to make sure we had the best information.
    Donny's work today along with my phone conversations with the staff at Pine State are the reasons we continually call on them to help us out will all our service needs. Always professional and with a customer first attitude, these folks are the best. Thank you Pine State Services!
    - Angela M.
  • Our experience with Gelinas was excellent. We contacted several HVAC companies for a quote and they were a little less expensive than everyone else. Based on their reviews with Angie, we chose them. They were extremely professional and detailed exactly what services they would provide and at what cost. They explained possible upcharges that could be incurred if they ran into anything unusual, but even with a few surprises, they didn't increase the cost. The gentleman that performed the service (I can't recall his name) was very professional, polite, respectful and clearly knew what he was doing. My experience with Gelinas was great and I would highly recommed their service to anyone.
    - LuAnn M.
  • Mark was extremely responsive and very professional. He was prompt, courteous and a pleausre to do business with. I would highly recommend Mark to anyone who has plumbing or heating needs. We will also be using Mark to fix our furnace which has developed corrosion over time.
    - LuAnn M.
  • They are fine. Anybody who has ever come has been professional and courteous. We have them for years. They keep a track on our usage and deliver when we are running short of supply.
    - judith c.
  • Went very smooth and unit performs as advertised
    - Kipp P.
  • It went very well. The serviceman described in detail what he did and said if i had anymore problems just call and they would come out and fix it.
    - David F.
  • Knowledgeable, professional, considerate
    - Mary H.
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HVAC Contractors in Buxton

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