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Health Care Facility reviews in Wheaton

  • A
    Fast Track does not make appointments. It's and quot;First Come, First Servedand quot; to see the doctor. That can make for a long wait, but compared to waiting to get in to see a specialist, its not bad. The receptionist was friendly and handled the paperwork quickly.
    The waiting room is a little small, but even though it was fairly busy, no one had to stand. If I have to go again I will remember to take something to read. Unlike most doctors' offices I have been it, Fast Track did not have any magazines to look at while we were waiting.
    Our wait to see the doctor was about 45 minutes, but once we were called we were quickly seem by the doctor. The doctor and the aide both had my mother's prior chart and had actually read her history. Other than telling the doctor what had happened since her last visit, we didn't have to go back through her entire history.
    Everyone was very friendly and very caring. I didn't feel like the staff was rushing to get on to the next patient. They took time to talk to my mother and make sure that she was comfortable and that there were no other issues bothering her.
    Fast Track provides a great service for the times when you have a medical issue that can't wait until you can get an available appointment but isn't an emergency.
    - ERIC K.
  • B
    They are the most convenient to where we live so that is why we use them. They have been known to lose prescriptions. I gave them a prescription, and I already had a refill on an old one. When I went back to refill it they said there was no record. I had to go back to my doctor and get it refiled.
    - Frances V.
  • A
    I called in my prescription and when I went there to get it, it was ready. They've been very helpful to me in the past; they answer questions. I always feel like I can ask the pharmacist questions. They're helpful.
    - Catherine W.
  • B
    They mostly live up to what they say they're going to do. Their prescriptions are available when they say they're going to be available. A screw up is fairly rare, so I would give them a B overall. I would use them again.
    - Ronald S.
  • A
    The doctor was professional, pleasant and helpful.
    - Anita S.
  • B
    Paid as agreed. All providers were in plan so I had no paperwork and once I met my deductible, my out-of-pocket expenses were reasonable.
    - Joy L.
  • A
    They have an automatic refill service. They call you when it is time to refill your prescriptions and all you have to do is press a button saying you want a refill and then it is done.
    - Sharon F.
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Health Care Facilities in Wheaton

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