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Carpet Installation reviews in Westminster

  • A
    It started in December 2015. The guy even came out and dug us out in snow. He did that for free. It was different groups. There was an electrician, there was a plumber, concrete guys, there were carpentry guys. I'd say a dozen. It took two months. They left the area very clean.
    - Jim L.
  • A
    Bay Country Floors LLC
    Scot at Bay Country Floors was very helpful and patient.  He explained the products and helped us to choose quality products within our budget.  Scot provided samples that I could bring home in order to see what worked best.  The installers were very professional and did an excellent job.  I highly recommend them and would definitely use them again in the future.
    - Scott S.
  • A
    Bay Country Floors LLC
    Because of the size of the job (family room, long hallway, breakfast area, walk-in pantry, kitchen, and closet--all with added feature strips and, of course, molding), I was originally told the job would probably take two days. The installers arrived around 9 a.m, and they surveyed the job and explained the process, which involved removing carpet from the family room and gluing down flooring over all areas.  Chris Arch arrived shortly thereafter to touch base with the installers and with us.  He wanted to make sure there were no further questions.  He also made a suggestion about how to lay the flooring in the family room; he suggested laying it in an opposite pattern than in the other rooms. I had not considered this option, and I deferred to his expertise and was delighted with the end result! As the installers worked consistently throughout the day, they explained each step as they proceeded and issued advanced warning when they needed to block certain rooms in case something was needed from those spaces.  The installers worked until they completed the job in one day; they worked until 8:30 that nigh! They then did a terrific job of cleaning up when they finished the installation.  They were communicative, hard-working, and meticulous.  Most importantly, my floors look beautiful, and I'm a happy gal!  Oh, and I've gotten lots of compliments on the floors already. I wholeheartedly recommend Bay Country Floors.
    - Melissa C.
  • A
    Mercer Carpet One Floor & Home
    The sales team was professional and informative. The installers were also professional, and were helpful with moving larger items from room to room. They were very nice and did a great job. There was an error in the measurement of the stair runner which they noticed and had repaired right away. We were very pleased overall and would use them again.
    - Brenda S.
  • D
    I'm quite unhappy with the service I received from this company. The carpet does not look like the color I saw from the sample book. The sample color was quite close to the existing colors in the bedrooms I was not replacing - the color of what was installed is way off. There is a huge sticky spot in the middle of my hallway, I believe from where adhesive tape was used on the carpet roll, and as a result it is attracting dirt. The seams are quite noticeable (and this was not cheap carpet - it was a mid-grade Mohawk.). I have A LOT of carpet that was left over, making me wonder if I was overcharged because they did not measure right.

    The carpet cleaning was never done. The first time, it was scheduled for between 9 and 11 - they called at 8:50 and cancelled. The second time, it was again scheduled for between 9 and 11. I called at 10:50, then again at 11:30, then finally at noon I was told they had an emergency and would not make it out until later that afternoon. Needless to say I was LIVID - I spend two half days from work waiting for people who never came.

    I would not recommend this company. I regret the money I spent.
    - Robin D.
  • A
    Bay Country Floors
    I recently purchased a home and decided to replace the carpeting in the bedrooms, hall, and stairs.  Since I was also having these areas repainted I wanted to have the new carpet color look good with the color I selected for the walls.  Once I decided on the carpet color/brand, I asked Bay County to provide an estimate, which they were able to schedule within a few days.  Since the estimated price was within my budget, I contracted with them for the work.  The two men who did the installation very carefully removed the old padding and carpeting and then installed the new product.  They worked carefully and I was pleased that none of my newly painted walls were damaged during the removal and installation.  The finished product looks good and I was pleased with the service that I received.
    - Andrea B.
  • A
    A Plus Carpet & Flooring
    Lou, one of the senior installers, came out to give me the estimate. He was very helpful with regards to helping with floor, tile, and carpet selections. After signing a contract and paying the 50% deposit (final paid upon completion), his crew came in and went to work. After they finished, the floors looked amazing! I couldn't believe the difference. After everything was completed, I asked about the Angie's List discount, and they took off the $250 dollar charge for tiling around my hot tub. Needless to say, I was very happy with the work and the bill reduction.
    - Bret B.
  • A
    Great company. Lowe's contracts out to them from Westminster. It costs less to go to Designer Floors directly. They are friendly and on time. It's worth the 10 mile drive from Westminster Md to save the extra $$$.
    - MEGAN V.
  • A
    Very attentive sales people and a thorough and excellent job done as usual
    - Elizabeth E.
  • A
    Very Good - workers were very pleasant and had a lot of work to do with only 2 men! Were very professional and I am very happy with the new carpeting!
    - Kathleen S.
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Carpet Installers in Westminster

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