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Air Duct Cleaning reviews in Westminster

  • A
    Marsha was very helpful in scheduling promptly. Den arrived on time and was very diligent in cleaning out my dryer's cogged vents. Excellent service and professionalism. I highly recommend AAA Duct Cleaning and will continue to use them for annual vent cleanings.
    - Tuan T.
  • A
    Joe came on a Friday to examine the duct work/fiberboard and gave me an estimate of $900. On Tuesday John and Brandon came to begin the work. They cleared all the duct work and found mold in the attic unit which they cleaned and use a disinfectant for an additional $175. They did a great job and did not leave any debris. They did an excellent job. The following night my coughing at night stopped and my sinuses cleared. I am glad I found these guys.
    - John F.
  • F
    We have not used our chimney in years and did have it cleaned since then.  I wanted to make sure the flue was clear and no wasp or other nests were blocking the flue.  I also knew we needed some work at the top of the chimney since we have some spalling concrete near the cap.  So we scheduled this service through Angie's list.  Our appointment was set up for between 1-4 pm today.  At 2 pm we recieved a call.  He said, "Hello, how are you?"  I said, Okay...?"  "You are waiting for service from Leon Pro Services?"  "Yes.." "The Technician will be there at 3 pm."-I am not sure the exact word was technician, but that was the gist.  I just said, "see you then."  He never said he was the person coming, but he sounded just like one of the persons that did come.  At 3:30 pm. an unmarked white van with tempoary tags pulled up at our house.  Two men got out and came to the door identifying themselves as Leon Prio Services.  One was  in a black joggong suit and the other had a green jacket for an air duct cleaning service.  Leon was missing from everything.  I took them to the fireplace and explained what I needed.  They advised that they needed to look at the top of the chimney.  We went to the deck and while we waited for the man in the green jacket to get a ladder, the other man started asking about the addition we we had done. who did it  and how much it cost.  This made me feel like we were being cased.  I started wondering if this was a scam.  They checked the top of the chimney, talked on the roof  and then came down and told me they would give an estimate of $800-900.  I told them that I would need to get other estimates for that much money.  He then asked if I wanted his estimate in writing.  I told him yes.  He wrote out an general estimate of

    $550 on a non-descript "proposal" sheet.  I asked for a business card.  It said "Honest Air Duct Cleaning", Leon was missing from everything again.  Finally, the phone number he wrote on the proposal did not even match the one on the business card and niether had an address to the business.  I do not trust these people to be in my house again and will not use this service.  At rhe least they were unprofessional.  At worst, Scammers sizing me up.  If I had not set this up through Angie's list, they would not have even been allowed in.  This was a waste of time and money.-Howard
    - Howard K.
  • B
    I called for the unlimited vent cleaning and was asked if I had more than one unit, which I do. I was told that the price was only for one unit, however that was not indicated in the special.  It stated "unlimited vents". As the second system was a small one and was not that old, I went ahead and scheduled to do just the one system.  I originally scheduled an appointment in mid March.  The day before the appointment, they called and needed to cancel because they were short on technicians. They rescheduled for 5 days later. That day it snowed and I cancelled them.  I did not want them bringing possibly snow covered equipment into my home. They could not find me another appointment until the second week of April. No big deal. The technician was extremely nice and showed up when he said he would. He told me the process would take about two hours. During the process, he showed me before and after pictures of my vents.  I believed at the time that these were actual pictures of my vents, but I do wish that I had actually seen him take the pictures.  The reason I question this now is that a week after he left, we needed service on our heat pump. At the time of the coil cleaning, the technician told me that we were using the wrong type of filter. He showed it to me and it was gunked with dust, etc. We had the correct type of filter setting by the system.  I assumed he would throw the incorrect one away and use the new one. He didn't. When we had our service done a week later, the incorrect filter was not only still in the system, but it was completed gunked up with dust, etc. So now, I don't know if he put the filthy filter back in without cleaning it or there was that much dirt still in my vents, which if that is the case, the vents were not cleaned well. In addition, the entire process took over 4 hours. When I've read other reviews on this company, I have read that other people had two technicians perform the job.  This would have been much better. I never at any time was asked how large my house was or how many vents I had. I was not happy to be held up for over four hours. Also, several of my vents were replaced incorrectly and my husband had to fix them. I wish the technician would have told me he had an issue. I would have understood and felt he was being more honest. Part of the issue, I  believe, is that the job was just too big for one person. This prevented the technician from giving me the best service possible.
    - joseph b.
  • A
    Elmer and Jay are one of the best contractors we have ever used.  I had them clean my mother in law's ducts and dryer vent this summer and now they just did ours.  They are very professional, prompt and do exactly what they say they will do without trying to upsell or nickel and dime you.  The price is very reasonable for the work they do.  Everything is cleaned up spotless.  Previous cleaners left a big mess.  I will have them start doing routine cleaning at our house.  And they are the only contractor we have ever used that mails a handwritten thank you note after the job is complete.  They are both very professional and very nice men.
    - Tom G.
  • A
    The fellow arrived on time and was ready to work right away. I walked him around to the ducts in the house. Our house is 50 years old and the ductwork had apparently never been cleaned this way, so he had to cut two access holes near the furnace. He hooked up his vacuum equipment and got started. He was very thorough, polite, and very careful not to track dust or dirt as he worked. I especially appreciated how careful he was to watch out for our two cats. He also provided some advice on upgrades of our dryer vent and washer hoses, which I appreciated but decided not purchase at this time.
    - Bryan C.
  • A
    I needed someone to clean the ducts in my rental property after some drywall work.  I scheduled with T & D Duct Cleaning, but had to reschedule twice because the drywall work took longer than expected.  The office staff was courteous and helpful and accommodating throughout the scheduling and rescheduling process.  The communication was excellent and the office staff applied appropriate discounts including cleaning the dryer vent for free and a 10% Angie's List discount for the remainder of my bill.  The service providers showed up on time and were professional and courteous to my tenants.  I will definitely use this company again, and plan to hire them to clean the ducts in my home soon.  Cannot recommend highly enough!
    - Carrie C.
  • A
    The company scheduled my cleaning within one week after I purchased the Big Deal. Two  technicians arrived at the start of their appointment window and the office called me twenty minutes before they arrived, which I appreciated.

    Dwayne explained the process clearly and took care to see if I had any questions or concerns; he was friendly and professional in all his interactions. He did not try to up-sell me with additional products or services, but was able to install the UV Lighting air cleaner when I asked him too. I also decided to add the bacteriostat, fungistat, and deodorizer product after Dwayne identified some mold in a humidifier unit.

    Both technicians worked efficiently and left the house cleaner than it had started. They also changed the furnace filter for me and a dirty pre-filter on a whole-house HEPA filter.

    I was extremely pleased with the quality of the service I received and will certainly use this company again.

    - Andrew C.
  • A
    We were not the only one who stayed here and we are the third owners. It never had been done before. It was interesting to see what there was in there. They were nice enough to show, after they were done and opened up the boxes where the stuff collects in on to the filter. They gave us the filtration in the box and it was pretty nasty. They have found out where I can empty coffee creamer container and they found like an empty roll uv like tape. This was the big things that came out and rest of things was just nasty. They were nice enough to do that. That was the biggest time where I just like to talk to people and understand them. They were nice enough to accommodate and they were not snobbish; that meant a lot to me. When I talked to them over the phone, they sound very knowledgeable. We discussed that it could be done cheaper by another company; so what they did was good job. I have done my own looking into to see whom I would use and finding their name on the list. One of the companies I worked with referred them to me. I felt all the way around good about it. There was another person; I picked to do job for me and he recommended me what I already thought about doing it. There was a comfort level in that too. I decided this was kind of company I?m going to go with. I had someone come behind me and I asked who they would recommend. Then they told that company.
    - Jamie C.
  • A
    They called me back right away. I was scheduled within three business days. They came in the time frame they had given. I appreciated their promptness and professionalism. I will definitely use them again!
    - MEGAN V.
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Air Duct Cleaners in Westminster

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