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Locksmith reviews in Waldorf

  • A
    Bryans Road Locksmith
    The locksmith arrived promptly, was pleasant and professional, and superseded my expectations regarding the quality of the work and the pricing. Before contacting Mr. Farren at Bryans Road Locksmith, I called around to several other companies whose pricing was completely unreasonable and ridiculous for the type of work I was requesting. Mr. Farren swooped in and saved the day!! If you want quality, professional work done at a reasonable price than Bryans Road Locksmith is your best bet. Thanks to Bryans Road Locksmith and Mr. Farren, my family and I can now rest peacefully at night! Awesome work! Signed, Your New Life Time Customer, Dr. Dani
    - Natasha P.
  • C
    Made appt online for service several days in advance for 10AM. Promptly received an email confirmation. No one showed up. Called the number in the email, but went direct to voice mail. Left message, but no one returned my call. Called the number on the Angie's List page and spoke to someone. They apologized for missing the appt and offered to still come. They arrived about 1.5 hours later. 10AM appt turned into 2PM Work and price was satisfactory.
    - Michael C.
  • A
    This deal was perfect! Changing the locks on a new home is the first order of business for any homeowner. In addition to re-keying four locks, Charles fixed a door that failed to close properly for an extra charge. He also made extra keys on the spot, saving me a trip to get them done. All four locks work well.
    - Alvin N.
  • F
    Keyed In LLC
    I scheduled the appointment for 10am on Monday, April 11.  At 1007am I called to confirm that the appointment was still on.  The young lady that answered said she would call the salesman to get an estimated time of arrival.  I explained I would like to have had a phone call to tell me he was running late.  That's when she said the person that booked the appointment would have told you there was a 2 hour window.  I told her "you booked the appointment and nothing was said about a 2 hour window."  She said "oh."  She said she would call me back with an estimated arrival time.   The salesman called minutes later wanting to confirm if I would be home for the appointment.  I told him to cancel.  All that I require is either prompt service or a phone call telling me you're running late.  To spend up to a couple thousand dollars for 2 security storm doors, (estimates from previous companies) I expected prompt service or a notification that they were running late. 
    - Lorraine M.
  • A
    Charles provided the utmost professional service. He was extremely patient and went above and beyond the call.... I purchased a coupon to rekey four locks but after showing Charles my doors and the types of locks that were already on the doors, Charles offered more secure options to me. He even made two trips to the hardware store to get the types of locks I desired. He was very friendly, organized and professional. I will keep him on speed dial for all future locksmith needs.
    - Yvette S.
  • D
    Keyed In LLC

    I bought a big deal for this service. I did not like them at all. They were rude. He could not fix the lock for a start. He fiddled with it for a few minutes, leaned on the door with his elbows as if it was such a bother. I paid $45 for them to come out. I asked how much it was for a new lock and he said $359, when do you want it. There was, like, no courtesy, no nothing. I just did not like his attitude because  it was like I was doing him a favor. He sat in the car on the driveway for at least 10 minutes. I ran out and asked when he was coming in and he said he had another phone call. It may just have been the personality of that one person, I mean, they may be the best in the world. I am very, very easy going. You can ask anybody that. I am not aggressive or assertive in any way, but he put the bristles in my backup. That was it. I thought his responsiveness was poor. I don't know anything about the company because I am new to the area, but I did not like the personality of the person who was sent to me to do the door.  

    - Lenn P.
  • A
    Mike's Locksmith & Security
    He was super, just absolutely great,  and recognized the problem right away. He had to come back because I had ordered the wrong parts. When he came back he got to the job right away. He does not charge you twice if he has to come back. He is reasonable, punctual, and keeps his word. He works with your schedule and makes things less stressful in times of distress. I would definitely recommend him to anyone and if need be will absolutely use his services in the future.
    - Elizabeth H.
  • A
    Waldorf Locksmith Co
    I brought my home a few years ago and have always been unnerved by the single deadbolt on my front door. I dont have problems in my neighborhood but I could kick the thing in if I had to. I searched Angie' s and found Waldorf Locksmith. I called the number and Mr. Catterton answered himself. I explained what I had (not very well because there was an upcharge when he actually saw what I needed) and asked if he could do it for me. He said yes and came over the next day. Not only did Mr. Catterton install the new lock and deadbolt, he made sure the strike plates were mounted properly, leveled and aligned. He told me of some locksmith scam artists in the area who were taking advantage of people and told me to be careful. Did I mention he killed a spider for me too? I appreciate the skill and professionalism of people like Mr. Catterton who still take pride in a job well done.
    While finishing up, he got a call from another potential customer in Port Tobacco. If you're reading this review, this is the man for the job. Call him back.
    - Chanel N.
  • A
    Keyed In LLC
    Derek Payton was the technician who came to do the tune up for the garage door of my shed. He called before he came and arrived promptly. I had paid for the big deal of $129 to do a tune up and roller replacement. The motor had been installed in 1997 and also needed to be replaced. He gave me a choice of 3 models to pick from. He didn't have any of the model that I wanted so he told me that it would have to be ordered. A few hours after he left his boss called to tell me that Derek would be back in the afternoon with an upgraded model with no additional cost to me. Derek did a terrific job and even changed a few light bulbs. Keyed In gave me a 15 percent discount before taxes for being an Angie's List member. I paid an additional $521.05 for them to replace the motor. I was very pleased with the service they provided and would definitely use them again.
    - Amy P.
  • A
    Keyed In LLC
    The locksmith called before the visit to confirm that I was home. He arrived, identified himself and asked for identification to prove my identity. He provided the estimate which I thought was included with the service call. I am new to Angie's List and am discovering how the "Big Deals" work. He contacted his office and attempted to get a price break and one was offered but the price was more that I was willing to pay. I also asked advice for another potential lock situation that I had on my patio door. The locksmith was very courteous, and helpful during the entire visit. The overall visit and customer service was excellent even though the job could not be completed.
    - Mary M.
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Locksmiths in Waldorf

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