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Cabinet Making reviews in Waldorf

  • A
    Everything was great, they took the keys and drove like professionals, no headache ,hassle free This is a great one stop shop , they are a A to Z company, very informative on products they use.you will be treated like family from beginning to end of your project is completed, I also would like to say, the design team is great, but the team of installers they have ( no sub contractors) are amazing, they really care about every little detail. Highly recommend
    - Paul J.
  • A
    Brandi did an amazing job from start to finish! Her professionalism was exceptional and she showed such commitment to get us exactly what we wanted. Brandi has a perfect eye for design and how we could maximize our space. Her attention to detail and commitment to providing us the exact design we wanted made this such an easy experience. Her design expertise gave us options we hadn't thought of to make our closet perfect to include finding a way to fit all of my shoes!! The whole process was organized and fairly quick. The installer was excellent and also did an great job. Our finished product is beautiful and completely functional!
    - Tiffany M.
  • D
    Cord's created our and quot;customand quot; kitchen cabinets in 2010. Within the year they have chipped, every single one of them, and where the wood meets the stain has worn off, so we have lines on every single cabinet. Our kitchen looks horrible. We had built our dreamhouse and the most used part of the house is the worst looking. Even our builder commented on its appearance. Their rep came out and even said it was not due to heat/etc. We have lines where the stain is gone, etc. on cabinets we cannot even reach.The stain/color of the cabinets is missing from where the wood pieces join together. Also they chip very easily, if you even touch them with a glass or something the stain comes off and the wood is chipped. For 10K plus cabinets, we should not have to be replacing them through another company. They have not been willing to try to work with us to fix them, so each day they look worse.
    - Samantha S.
  • A
    Our kitchen was thirty-one years old with a wood counter top that had warped.  The tile floor was still in good shape so we did not want to spend the money to replace it.  Chevy Chase Remodeling did an amazing job of installing all wood cabinets and a granite counter top that totally matched our floor.  The workmanship was top-notch, the company was responsive to our questions and schedules, and all work was performed within our budget.  The result is a beautiful kitchen that I love to cook in!  I would recommend this company to anyone!
    - Donald S.
  • F
    I sent and email and left a couple of messages and they didn't bother to return calls. They have a huge showroom, very modern and nice but the customer service is awful. You need to beg them to return your call and give money to them. I asked them to come and give me an estimate and they said they do not do that. You have to go to the showroom. So I went there, they were rude. I presented them the floor plan and they said they didn't have the time to look at it and that I had to make an appointment. I sent an email with the floor plan to him. I waited days for him to get back to me. After three days Bernie sent an email stating he was still working on it. Another couple days he sent another email giving me an estimate of $4,200. But what does that include, I needed to know. These people don't want to deal with you they just want to sell you materials. I'm still going to try to work with these people. I go to the show room, making an appointment. He overbooked me so I had to wait for him after driving 25 miles. He wouldn't acknowledge me. They have no respect for other people's time. The same day I wrote the contract with him, they take the full money but no descriptions whatsoever of the cabinets, etc. It's just an invoice with the amount. He told me the distributor would contact me. On top of that I paid extra for the freight to deliver right here to me. This Bernie guy is awful. I should have never given my money to him. I do regret it. No email, no response, nothing. I know I'm going to get the cabinets soon, I hope. But whoever is going to install the cabinets needs to know. Bernie told me the policy was to pay for everything up front before they deliver. But when are they going to deliver - I need to know so I can make arrangements to get the cabinets installed.  This is not the way to run a business. They don't care. They act like they have a lot of business and they don't need you.
    - Dora C.
  • C
    One of the owners came over. His name was Mr. Jacobson. He was a half hour late to get here, which was fine. My husband gave him $50. Then he gave a check for the total cost. I tried to reach Mr. Jacobson because I wasn't sure of the color of cabinets were ordered. He also didn't write down the color of the countertops. We hired him to do kitchen cabinet refacing. He was really bad about returning calls. He set up a couple of appointments. He never showed and never called. He did it again. He was going to go over the countertops again. I took pictures, but my phone doesn't have true colors. He dropped off the whole box that evening. I told him I would be at the home show. We still haven't heard from him again. So, we scheduled a time with the guys. We didn't know the time was going to come over. I took time off work. The guys came over and they were really good. They were good at what they did. They left at 7:00 or 7:30. They did a majority of the work. There was a problem with the scheduling. They said they had to be at another job. Everything is beautiful. It really is. They put on the new knobs and handles I bought. They also installed a new faucet and garbage disposal. It really is beautiful now. I would not recommend Mr. Jacobson. He was supposed to be our major contact, and he was awful. They did good work for a reasonable price.
    - Jan P.
  • A
    The installation of the new cabinets went off perfectly. After we finally decided on the design, Mark Cord, the owner, came out and did the final measurements. Gloria ordered the cabinets and we set a date for installation, about 4 weeks in advance. I later slipped the date by a week, due to some glitches in the tear down and construction of our kitchen, by other contractors. Cord's portion of the remodeling project went off without a hitch.
    - MARVIN C.
  • A
    They are incredibly helpful and professional!  They were willing to go above and beyond to make our cabinets look amazing!!
    - Janet L.
  • A
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    - Roxanne B.
  • A
    One thing that stands out is when they talked about delivering they gave me a window so I did not have to wait all day. They're very customer oriented.
    - JoAnn L.
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Cabinet Makers in Waldorf

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