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Internet Provider reviews in Upper Marlboro

  • A
    New home build. The team assigned to my home was excellent, knowledgeable, friendly and dedicated. They took the time to thoroughly demonstrate every piece of equipment installed. Following the initial installation, there were problems with the system twice. Their response was immediate each time and when they could not figure out the problem the second time, their supervisor came out and the tech office assisted. They stayed for over 5 hours until the problem was solved. All this was done on Valentine's Day. I have not had a problem since. We are very pleased.
    - Lawrence E.
  • D
    They could drop their prices. They could also have different packages where you are not required to have every single channel based on pricing. They could probably let you select which channels you want to have. Sometimes when you call, you are on hold for a while but when they do respond, they get your replacement box out pretty fast. I wouldn't use them again in future.
    - NINA H.
  • A

    They are good. It is wonderful! With the I-pad, I take it everyplace, its hooked up I even used it down Florida and up here. I was going to use it for GPS, it talks you through everything. It's got a great GPS on it, its got everything, and my wife's computer- she couldn't be happier! We had Comcast at one time but they took so long to come out to do a repair so we switched over to Verizon and we have had no trouble since. In fact we have the TV too, it's like a bundle. We never lose connections, they don't really drop calls. Every once in a while but I can't remember when last we had one of those.

    - Mary R.
  • F
    The technician that arrived at home my to install FIOS was utterly incompetent. He arrived at 9:00 AM and finished the install at approximately 4:30 PM. Throughout the install process the technician seemed to be guessing his way. He didn't seem to know what has to be connected in order for the internet, phone, and television to work. His last major infraction involved him disabling all of my phone jacks in my home. Verizon need to screen their employees prior to hiring. All technicians should be properly vetted to ensure their technical skills are comparable to the services Verizon offers.
    - Quacey E.
  • B
    I haven't been that satisfied with their service and I think they are over priced. I am not happy with them on the price. They had installed a files system in my neighborhood which was very fast internet service and so far that has been satisfactory. I am buying too many packages which I don't need and I will drop those so that I can save some money there. I have got several interesting offers from others which are cheaper so I may go to them. I probably would not recommend them for the cable service.
    - John H.
  • C
    I use Verizon as my home phone and internet service provider.  I have been with Verizon for about 10 years.  The internet is very good.  I am not happy with their customer service, you can not speak with anyone after 5:00 pm. I feel the pricing is very high for the service provided.  I am currently looking for another service provider for my landline and internet service.
    - Steven B.
  • A
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    - Connie S.
  • A
    It works great but I think $80 per month is expensive.
    - Malik C.
  • C
    They are okay. They want you to do online agent all the time to solve your own problems.
    - Audrey C.
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Internet Service Providers in Upper Marlboro

Companies below are listed in alphabetical order.

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