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Find Top-Rated Upper Marlboro Door Installers

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Door Installation reviews in Upper Marlboro

Real People ~ Real Reviews ~ Real Results

  • Basement Masters is absolutely AWESOME! We get so many compliments on our basement and we are truly enjoying it! I met with 3 or 4 companies before deciding on Basement Masters. They are not the least expensive company but they are definitely the best and worth every penny! My neighbors used them as well. Their basement style is very different than mine but just as fabulous! From the very first consultation, Pavel, the owner of the company came out, gave me some ideas on designing my basement, provided a package of materials, an itemized price list of every conceivable option and a timeline. He wrote down my ideas and went into problem solver mode to find solutions. My basement is between 2000-2500 sf so it was a lot of work. Pavel is the consummate professional as is everyone on his team. I have worked with contractors before but never a company so organized. His operation runs like a well-oiled machine. He was available from start to finish to answer any questions and address any issues. He works 24 hours a day because I would send emails at 11pm and he would respond immediately. He had a full team of specialists, including an interior decorator and project manager, paint team, drywall team, electrician, plumber. This company has truly thought of everything to help you realize your dream basement and enjoy the entire process. I still use one of the companies that I learned about thru Basement Masters. If you are finishing your basement, you owe it to yourself to check out Basement Masters!
    - Kate H.
  • These guys did an excellent job and I'd rehire them in a heartbeat. Fermin Ortiz is the owner and is very friendly and conscientious. He was on the job everyday with 2-4 of his crew. The job required just over 3 weeks to complete our 2800 sq ft townhouse. This included painting the indoor garage (including the floor), painting the outside portico over our front porch, and some concrete near our basement steps. Job required repair and patch of nail pops, repair larger holes in drywall, repair old joint tape. Two coats of paint and primer when required. Showed up every morning at 8:00 and worked until 4:30. Part of the higher price was due to my requirement to remove all light fixtures, switch covers, receptacle covers, smoke detectors, and door hardware before painting. Everyday they covered our furniture with plastic sheeting to help keep it clean, then cleaned up/vacuumed the floors, and even moved all furniture themselves as they moved around the rooms. They also worked 6 days a week when requested to get job done on time. I have hired too many contractors in the DMV area that didn't do a good job. I was lucky to find these guys. I highly recommend this company.
    - John G.
  • Alex the sales representative did an excellent job on educating me about doors and framing. he had a little model that was very helpful. On-time & very professional. Provided the appropriate amount of follow-up. Answered any question that I had. The door purchased was not the least expensive but competitive to another company selling the same brand. The installation crew was on-time and efficient. They also solved an unexpected problem of some damaged wood on the door frame. Cleanup was good but maybe could have been a little more thorough. There was one little hiccup in which the lock did not initially work but the crew come up out the next afternoon and fixed it. I would definitely use them again.
    - Eileen T.
  • They came out and the quote was two sliding doors for fifteen hundred, and do the window upstairs. The guy to install, I was getting a window put in the basement. They had miscommunication, they taken the sliding door out. Once you take them out, you can't put them back in. I called the company, and the guy did offer me an discount. He put the other one in for nine hundred dollars. I tried to turn it into an blessing, with the screen door it would cost more. I didn't pay the full price. That is the way I look at it. They are really nice door. They have keys, and three different locks. One at the top and bottom, and the one on the door. The guy was pretty good at responding. I didn't have any problem with him. I did not like the guy that they sent.
    - Andrea M.
  • When horribly. Had to sit through a mandatory 90 minute presentation. Part of the way through it my wife's job texted her. While she was sending this one text response the estimator, Ibrahim told her to put her phone away. We thought he was joking but he said he was serious, he said he was there to do a job and her job can wait. We never got a price for the work we needed, we just asked him to leave.
    - Marina R.
  • We have used their service before in our garage with no complaints but I was very disappointed this time. I had asked in writing to have 2 commercial deadbolts. My husband who was working intermittently at home and requested adding a commercial locking door knob to the front door. The front door locks are sturdy and seem secure. I wasn't pleased but I could have lived with the garage door knob lock replacement; however, it is worse than the previous standard builder's lock. It appears to go no more than 1/8 inch into the plate. Also none of the plates on the doorframes were replaced/upgraded. This was suppose to include a security check. He should have noticed that his work there did not appear very secure. Hoping for a re-do.
    - Judy H.
  • We contacted Dulles glass online for a quote using rough estimates and used their guided selection tools.  Their website was great tool to get an idea of what we wanted and the cost.  They responded with a quote and answered all questions promptly.  Because we weren't entirely sure what options we preferred; they suggested seeing the items in one of two show rooms they have in the DC area.  We visited their Maryland show room and were able to easily finalize the order and options.  They sent out a representative within days of our order to verify all measurements because all the glass doors are cut to fit the exact opening.  Then they scheduled the install within 10 days.  Once they arrived for install, they removed our existing doors and showed me a crack in one of the tiles that was previously hidden be the frame.  They said they could continue with the install if I wished however it'd be slightly visible and could eventually allow water to get in despite filling.  The technicians gave me time to discuss with my husband and we decided to have the tile repaired now before installing the new door.  Amazingly they didn't charge us any extra fees to come back at a later date for the final installation.  Everyone involved with ordering, scheduling, measurement, and installation were courteous and knowledgeable.  They did not push any of the sale on us or try to upgrade, they listened to what we wanted and answered all concerns we had about the process.  We didn't have a standard size shower opening and wanted to ensure we had a proper fit and clean looking doors.  Dulles Glass met all of our expectations and then some.  I feel like the cost was worth the work and product we received from them.  Great experience. Highly recommended.

    - Diana P.
  • When I reflect back, I am not certain what I service I received for the money I spent.   He did not get to the toilet, he did not replace the doors, he did not install a medicine cabinet.  He did not replace all of the light bulbs.  He did mount the bath fixtures replaced the range hood and he re caulked one bath room.  The recommendation was to for us to purchase another full day to finish what we were believed to be a full day's work. 
    - Deborah K.
  • Excellent service! I called Tracy on Monday for service, and she had Jose out on Tuesday afternoon. Everything went smoothly, he picked up my door from the store for me, bought it to my house, installed it, caulked where needed, made sure it closed flush and cleaned up. I also asked him replace an old and worn mailbox I had on a post with a new one before he left, and he had no problem accommodating me and quickly. The door install took a little bit longer than I would have expected but I'm all for quality vs. quickness.
    All said, I highly recommend them and will definitely use them again.
    - Aisha C.
  • The provider was extremely professional, showed up on time and ready to work. He provided suggestions on some of our to-do list items that saved us money and time. The work was excellent a huge improvement! I highly recommend Mr. Handyman and will definitely use them in the future.
    - Tamara S.
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Door Installers in Upper Marlboro

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