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Carpet Installation reviews in Timonium

  • A
    My experience with priceless one carpets was by far the best flooring experience I've had. My husband and I went to many stores and found very expensive carpet choices that were not quite what we were looking for. At other companies we felt we were compromising quality just to remain in- budget. Other companies were also misleading with the way they priced their flooring. However Thomas at Priceless One in Timonium had a fantastic selection, offered to send as many samples as we wanted to our house (at no cost... other places took our credit card number or charged us a $15 fee) and priced his carpets fairly and honestly. The price you see includes the carpet, standard 8lb pad AND installation. So $2.04 a square foot at another company may look better than $4.00 a square foot at Priceless One, but the other places don't include the pad and installation on their samples. Those are all fees that are added later once you're already in love with your choice. Thomas also came to our home and measured the space for free! Other companies charge a fee. Honestly, I wish we had only gone to Thomas when we were "shopping around". We went to him first and shouldn't have gone anywhere else. Every other place was a huge waste of time and headache. I would recommend Thomas at priceless one to anyone and everyone! The service we received in- store was fantastic. Thomas is a busy guy, and it's due to his attention to detail and his personable nature with the customers. He goes out of his way to make sure you get the best product at the best price. And we LOVED that there was no pressure to buy. We never felt uncomfortable or forced to make a decision out of haste.

    The installation was quick and easy too. We were able to get a weekend installation. The men arrived on time, worked quickly, and left us a large piece of extra carpet neatly rolled up in our back room. We paid our remaining balance in the store (we could have done it over the phone as well). This made us feel much more comfortable than paying the installer.

    Again, I would recommend Thomas at Priceless One to anyone and everyone!
    - Donna B.
  • D

    First of all, this company is very expensive. I wish I would have done more research as I now know that I could have completed this project. much cheaper.

    When we first ordered in October, we were told that they would try to get it installed by Thanksgiving. We gave them a large deposit and never heard anything. So I called the week before Thanksgiving and was told that the supplier we selected is "really slow." Don't know why we were not advised of that in the first place. Never heard back until we called and were told that the install would be the week before Christmas but.......the steps were not in and they did not know when that could be resolved?! We were told that installation would be Monday-Tuesday but......were then told it would be Monday, Tuesday, Wednesday and Friday. Not real convenient for people who work for a living. We were told that someone just needed to let them in Wednesday morning and that they would be there by 8am one showed up until 10am and of course they denied ever giving the 8am arrival time.

    As far as the project completion....looks like sometime after the New Year!!! (still no steps) We stressed to the sales when we ordered that we were having a large gathering on 12/26 and were assured that it would be completed by then such luck.

    This has been one problem and excuse after another. Would not recommend this company.

    - Kara M.
  • A
    From the very beginning Grant was very responsive and professional - anything that I picked in terms of the flooring and carpeting he was able to use his sources to get a better price.  Every detail was covered.  Once the work started I decided to stay home from work just to make sure that George and Grant didn't need anything from me but after a couple of days I could see that I was definitely not needed and that these guys really know how to get the job done.  Everything was finished on time and the furniture was all moved back neatly into place.  I really have nothing but great things to say about Grant and George and would definitely recommend them.
    - Jane T.
  • A
    My daughter had used 858 to install hardwood flooring and I was impressed by the quality of their work.  The pre-job communication is excellent and they worked with me re: date for install and other misc things I wanted them to do in association with the install.  Their prices for installation are slightly higher than a big box store, but comparable to local carpet company installers for removal of old carpet and new installation.  Grant and George arrived promptly at scheduled time and began work immediately.  They took a long time to do a quality installation that was superior to what had been done before.  They finish off all the necessary details (trimming doors, cleanup, etc).    I would use them again for any flooring installation that I needed.
    - Michele D.
  • A

    We were looking to replace our old carpet.  We knew exactly what type of carpet & thickness of padding we wanted after visiting another carpet dealer & were very dissatisfied. So we Googled who sold that specific carpet (Tigressa H20).

    We went into Priceless Carpet and spoke to Thomas Coker. I told him exactly what I wanted and within 5 minutes, he came up with a square foot price including everything, that was quite a bit lower than the other carpet dealer.

    I wanted to know certain things, like the face weight, twist level, etc. of that specific carpet and he answered my questions with no hesitation. Never questioning why I wanted to know all this, which I liked. We sealed the deal right then.

    Carpet was installed & completed in 1 day. The installers were very prompt, knowledgeable and very pleasant to work with. Carpet looks great and we are extremely pleased.

    We decided we'd get our foyer & powder room done right after the carpet was installed, but weren't sure what type of flooring we wanted. So we went back, talked to Thomas and he went through all the flooring options. We decided on Luxury Vinyl Planks. Thomas explained in detail about this type of flooring, and we signed the 2nd deal.

    Floors were installed and look great. There was a bit of a misunderstanding on the baseboard removal and the installer removed a portion of the foyer baseboard & replaced it with a bigger baseboard than was originally there (only the powder room baseboards were to be replaced).

    Long story short, that portion had to be redone and since we just had our walls & baseboards professionally painted before the flooring went it, re-painting and a minor repair to the wall needed to be done.  I spoke to Thomas about this and he did not hesitate to offer to pay for the painter to come back out & repair & paint the wall. That was just completed & all 6 areas look great now.

    Hats off to some great customer service. No beating around the bush, just straight answers to questions and very professional staffing.

    - jim l.
  • A
    Grant was very responsive and easily worked around my work schedule to provide an estimate in the evening. He understood my desire for durable, non-staining grout that did not have to be sealed and provided information on a couple of options. He suggested a tile store, and once I had chosen the tile, he was able to get the tile from them at a better price. He and George started installation on Labor Day (!); installation took 2 1/2 days. They cleaned up after themselves each afternoon and left no mess. Theywere nice and courteous and answered all my questions. I would definitely work with them again and recommend them highly.
    - Susan W.
  • A
    The installation was great.  The installers arrived at 8:05 am (arrival time was between 8 & 9 am).  The bedroom was freshly painted.  The installers were very careful and didn't mark the painted walls or baseboard.  No touch up is required.  The room was empty except for two pieces of furniture that were also empty.  They moved the furniture out of the room and installed the padding and carpet.  They did and very quick and efficient job.
    - Sharon M.
  • A
    Grant is great to work with. He is very responsive and prompt. We had flooring installed (hardwood, carpet and laminate) in several locations. Grant was very professional and worked on weekends to fit in with our schedule. The end products look great. He was also very reasonably priced.
    We will definately use him in the future.
    - Stephanie B.
  • A
    It went very well. Grant from 858 Flooring was very professional and very helpful during the process. We were impressed by his work ethic and attention to detail. We would definitely use 858 Flooring again.
    - Jennifer A.
  • A
    I was extremely impressed with the work the men did. They worked very hard and paid close attention to their work, transforming the floors to a beautiful finish. The floors were sanded and then a coating of polyurethane was put on the floors. The men came back the following day and completed the job by putting on an additional coat of polyurethane. I was impressed with how hard the men worked and how much they accomplished in such a short time. They knew what they were doing and did not waste time. Fabricio was in charge of the project and made sure I understood what the men would be doing. He and his men did an excellent job and I am so glad I had the work done by then.
    The carpet was installed by two men about a week later. Under the guidance of Jose, the men did an excellent job. They were incredibly professional and did their work accurately and quickly. I felt very lucky to have them do the work.
    - John O.
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Carpet Installers in Timonium

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