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Septic Tank Cleaning reviews in Temple Hills

  • A
    Jiffy Plumbing & Heating, Inc.
    Jiffy took my call and information promptly. They were happy to schedule me for after 6pm the day that I called. I called them after 6pm to confirm that I was on the schedule, they assured me that I was. I got a call about two hours later from the dispatcher with an update telling me that the service person on duty had been delayed due to a stuck snake that required the sanitation department to retrieve and that he had one more appointment before mine. About two hours later at approximately 10pm the service person, Brandon, called me and discussed my problem and asked if I still wanted him to come or if I preferred to be his first job in the morning. During our discussion and after listening to me about the problem, he assured me that I could make limited use of the toilets and shower without further backup. We agreed that he would come the following morning between 8 - 10am. The following morning I got two calls from Brandon to update me on his progress getting to my location since he had run into significant traffic on the Beltway (the scourge of getting anywhere around DC). When he finally arrived, just before 10am, he was very courteous and apologetic about the delay. Before he began working he took the time to ask questions regarding what I knew about the plumbing and if I'd had past problems, yes, he then got to work. After about 30-45min he had opened the drain and reported to me that, as I suspected, roots were the problem. He told me he had used a large cutter head to clear the drain so it should hold me of a while. We also talked about where the drain might connect with the sewer system since given the age of the structure, built 1950, and where it exits the foundation is about 25-30 feet below the road surface where the closest main sewer is located. He suggested that there could once have been a septic system and might account for the number of turns in the line and why it runs across the back of the structure. Brandon then talked about potential permanent fixes and said that he would look into pulling the plans from the sanitation department, WSSC, and get back to me with options and estimates to permanently fix the drain problem. I have a backup free drain and am currently waiting for the follow up.
    If I have problems again, I'll call Jiffy and hope I get Brandon since he clearly knows his trade and the delays were really out of his control.
    - Lucian S.
  • A
    Aits Septic Service Inc
    It was good.  They came and did what they were supposed to do.
    - Rick R.
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Septic Tank Services in Temple Hills

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