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Basement & Foundation reviews in Suitland

  • A
    Affordable basement waterproofing was very knowledgeable & professional from the beginning visit & estimate (Ken).& I will admit the process frightened me( big job) but once the team Gordo, Zack & Joe came to start the job, my mind was put at ease. The entire team, was very professional, hard working & answered ALL my questions.& Getting a job of this size is intimidating & any homeowner wants to know that the job will be to their satisfaction, that's what Affordable basement did for me.&Not saying I ever want to go thru this again, but if I did, Affordable basement is my go to company & would HIGHLY recommend them.& I'm VERY particular & some would say OCD (lol), but I had 5 companies & estimates in my home, w/Affordable basement being my last & I chose them hands down. The protection of my belongings was well cared for and house prepped for work to begin.& Gordo made sure the whole team cleaned the property once work was completed. Laura the owner, wonderful & any additional questions, (more work I wanted included, "window well") Laura was there & further put my mind at ease & didn't try raising my fees outrageously.& The pride of the entire company, standing behind the work went beyond my expectations.& Awesome job Affordable Basement.
    - Lisa T.
  • A
    Overall I was very pleased with the experience.  The technician that did the inspection was obviously very experienced.  The house is about 70 years old and through the various remodels it has had over the decades, one of the previous owners made some modifications that caused us to be a tiny bit concerned.  The tech was kind enough to walk us through the inspection and his findings.  Turns out our area of concern was very easy to fix.  Had we let it go for a few years, repairs would have been a lot more extensive, expensive, industrious and time consuming. Because we got it checked out early, the fix was cheap, easy and fast.  the inspection was worth every penny.
    - Sue K.
  • C
    It all began well. Contractors showed up on time, lots of people working hard, very responsive, and friendly. 85% of the work (framing, insulating, drywalling) was done well, and on an aggressive schedule. Contractors were flexible when materials were unavailable and returned when materials were delivered.

    The details matter though. Lots of smaller items were not well-finished or required attention afterwards from other contractors, especially the electrical work. One electrical outlet was not grounded and the polarity was reversed which caused our big screen television to blow out. Several electrical outlets were loosely installed and had to be repaired. Pot lights were not installed where requested, and the bulbs had to be replaced at additional expense to get dimmer capacity. Dimmer was not installed as requested in one area, and the light switch was misplaced in two others. All of these problems were corrected by a second contractor at my expense.

    More troubling though was trustworthiness and professionalism. Some jewelry disappeared (can not positively point to these contractors, but the signs point to the electrician or someone on their team being responsible). An exterior iron railing was broken off from its brick footings and we were not told nor did we discover it until later after the job was completed. Other household and personal items (two glass table tops, a pair of expensive work boots, a fleece jacket) turned up missing once the work was completed. Contractors returned unused material to Home Depot, but failed to return receipts. Also failed to acknowledge or return phone calls and emails trying to address problems.

    I regret writing an unsatisfactory review because I liked these guys, they quoted a fair price, did most of the work satisfactorily on an aggressive schedule, replaced some broken items at their own expense, and left a little money on the table for work unperformed. But the problems - the electrical, the missing items, and the end of communications-are as troubling as the work that was otherwise good. As I continue to find problems that need to be rectified, and without return phone calls from the contractors, my overall satisfaction with their work diminishes. Details, workmanship, finishing, follow-through, and trust, are critical to project and customer satisfaction.
    - Raymond S.
  • D
    He wasn't dependable for his appointment and when he did come, I was not satisfied with his evaluation. He was a friendly guy. He didn't ease my mind and he said he would call me back but then he never got back to me.
    - Gordon H.
  • A
    Met with Kim Shibley on 3/27.  Signed contract and scheduled work to be done on 4/16.  They were prompt and very polite.  Took around 4 hours to complete job.  They did a fantastic job and returned a few days later to do a demustification.
    - Sharon G.
  • A
    unknown
    - Gerry M.
  • A
    They did the job as cleanly as possible, they were very timely. They started and finished the job when they said they would. I have had no problems with my basement since.
    - Gerry M.
  • A
    unknown
    - Lukesha J.
  • A
    .
    - Sheila G.
  • A
    The guys were professional and they came at the same time every day. They came in and did exactly what they were to do. It took them two and a half days. They put plastic up and didn't disturb us.
    - BARBARA G.
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Foundation & Basement Contractors in Suitland

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