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Hardwood Flooring reviews in Silver Spring

  • A
    If I could give A++++ rating, I would give it to Jaime and his co worker. Jaime gave me a written proposal within 24 hrs of seeing my project, broken down into separate parts so I could decide what I wanted to do now versus later. I ended up hiring Jaime for the entire project and I am so happy I did. Jaime & his co worker showed up every day on time and worked steadily all day, hardly taking a break. He cleaned up each day and worked well with me to resolve all issues that occurred. He was polite and always friendly, working hard to make sure I was pleased with all he did. My floors are beautiful! I would definitely hire him again if needed. Several people have already asked me who did my floors! I am recommending him to all of my friends and neighbors.
    - Cathy P.
  • A
    Amazingly smooth and perfect for 3 main reasons. (FYI - LFC's services were from a referral from a co-worker) First, Tony, Uncle Meart, and their entire team could not have been easier to work with. They treated our house like it was their house. Our family like it was their family. They took care to keep the disruption of our daily routine to a minimum. Their workers were properly supervised each day and were respectful. They provided a detailed work schedule that was strictly followed and it was clear when payment installments were due. When there was a need to change the schedule, Tony provided a new work schedule within 2 days. We have never had such a good experience with a contractor. We plan to use them again and already have put them on projects with our family and friends. We were that satisfied and trust their services that much. Second, their work was spotless, professional and timely. Their team's workmanship was of high quality. Whenever something did not look right, it was immediately corrected. Tony or Uncle Meart reviewed all of the work done by their workers to make sure it was functional and looked good. It is obvious that they take pride in their work. It is refreshing in this day and age. As with any construction project, it lasted longer than predicted. However, it was only as much time as needed to have the project done well and to high standards. Third, they worked within our budget. Our repair/remodel was caused by a water leak while we were on vacation. It was devastating. The insurance company, was tough to work with. Trying not to cover certain damage. Tony was open and honest with this approach with us, and the insurance company. He spoke directly with the insurance company and with additional submittals was able to get them to cover a large percentage of the damage. This was because of his tenacity and calm manner in dealing with them. His financial costs were on par with "going rate." This gave us peace of mind and allowed us to focus more on the repair and not the insurance costs.
    - Zuberi W.
  • A
    Aaron was very responsive and our floors look great. Pricing was clear and very affordable. Ours was a bit more than the Angie's list coupon because we used Bona water-based products. Aaron sends photos as the work is being done, which is nice. Very punctual--work was essentially completed in one day.
    - Jesse W.
  • A
    I am totally pleased with these repair jobs. The company owner personally inspected my home and gave me estimates that I find to be a very fair price for the value. His team was punctual and completed all repair jobs as promised and I have already contacted Chevy Chase Remodeling for my next job. If you need home repair, i highly recommend that you contact Chevy Chase Remodeling.
    - Richard B.
  • F
    I scheduled an estimate to have my hardwood floors sanded and refinished. The owner (I believe) came to my house and stood in the foyer and said he couldn't do the job because of the bevels. I knew he was not being honest. I already had other estimates done and dealing with the bevels had been discussed by the other flooring professionals. I have a beautiful home and I am not sure why he failed to provide an estimate. I suspect it was due to my skin color. Interesting enough, one of the other flooring experts saw the list of companies I was getting estimates from. He was quite frank and told me which companies did good work and which ones to stay away from. He told me not to go with AG Floors because they do not do good work. So, perhaps in the end I dodged a bullet.
    - Stefanie M.
  • A
    I highly recommend Havenport. Our architect, Michael Diggs, began working with us on our design in April. He went through more than 40 drawings before we finalized the plans. He carefully listened to what our needs were and included everything on our wish list. He came up with many creative solutions to problems that our house has always had, both in terms of use of space and traffic flow. We absolutely love the design of our "new" house, and Mike deserves the credit for his brilliant planning and insights. Because of the large scale demolition needed, we moved out of the house for about three and a half months during construction. Mike had promised us it would not be longer than that, and he was totally right. We were back in the house within a couple weeks of the school year starting, and lived here during the last few phases of construction (mostly finishing touches such as trim, tile, and the exterior work). During construction, Mike and Errol (our GC) sent updates daily, along with pictures. We always knew what was coming next in the plan, and what to expect as the weeks went by. There were surprises along the way (as there are in every large project), but Mike and Errol always had great solutions that minimized cost but also ensured safe construction. I always felt that they were designing and building a house that they would be very happy to live in themselves. More to the point, since I was living in the house during the last few weeks of construction, I had the opportunity to get to know many of the workers. Mike and Errol hire the nicest folks - everyone on the project was polite, considerate, hardworking, and just generally likable. It was a pleasure having them around, and I actually rather miss seeing them every day now that we are finished.
    - Ernest T.
  • A
    Excellent work by everyone at this company. Bassir provided excellent customer service. He came to my home the same day to take measurements and a installation date was provided in a very timely manner. The installation crew was also very prompt and professional and did an excellent job as well. I will recommend this company to all of my friends.
    - JoAnne S.
  • A
    It went wonderful! I really liked how professional and prompt all the responses were to my questions. The price was less than expected and the floors looked great! I even had wood left over that they returned to the store for me so I could get my refund. I worked with other people as I remodeled my house for sale and had many stressful moments but overall this was a smooth experience. I am very satisfied.
    - Monique W.
  • A
    We could not be happier. Our finished product is absolutely beautiful. Latif is an expert at explaining the products available and is extremely professional. We immediately connected with him and trusted that he could guide us through the process. Honestly, our floors are of extremely high quality and the basement has been transformed. Everything from the shoe molding to the wood pieces that transitioned to the next rooms were expertly installed. We had 3 estimates and selected this company because of their professionalism, quality of the product, and value. We highly, highly endorse Renaissance Floors; you wont' be disappointed! Juanita and Tony Braxton
    - Juanita L.
  • A
    Matt is a very kind person whose team was very nice to work with. They were respectful, clean, trustworthy, and made sure they listen to our wishes and concerns. They worked very hard so we could move in before Christmas. The projects after that were slower but we had added several projects in the process and overall they got everything accomplished in about 4 months. Matt always reacted on time to e-mails and calls. Sometimes is was hard to reach his team to find out when they would be coming and what they would work on but one call to Matt and he made sure we got a reply. Green products and limited chemicals were very important to us and his team not only respected that but also collaborated with us which products to use. We had a major water problem in the basement and they were able to fix it with additional drains, a sump pump and a successful concepts to redirect the water from the house. We have had a lot of rain so far and the basement has been dry, yeah! The built-in closets were done by a different team and took more time than we expected. They didn't turn out the way we wanted but Matt worked with us on that, reduced the price and had the team do some changes. We heard many horror stories about other contractors from friends so we were worried starting this big project. Overall we had a very good experience with Willis Builder. The majority of projects were done very nicely and to our satisfaction and Matt was willing to work with us on the couple things we were not so satisfied with. We also know, should there be anything in the future, Matt will not hesitate to come and fix it. We would work with him and his team anytime again.
    - karin f.
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Hardwood Floors in Silver Spring

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